I lost all of my information after trying to upgrade to iOS 5

Hello.
i have ipod touch 4th gen, 32 GB.
just tried upgrading to iOS 5.
first had issues with downloading. finally managed to download.
now i does not let me restore my information after installing iOS 5.
first it tells me "10 minutes remaining". then the time goes up and up. after it reaches 10 hours, error messege pops "iTunes could not restore because backup could not be saved on this computer":
http://i.imgur.com/FLLd0.png
same thing happens when i restore to default, and then try to restore again from my backup.
i am frastrated. i have a serious headache. 5 hours of trying to upgrade. i really want to CRY (really).
i REALLY need ALL of my information. including contacts, calendar and internal information of application i bought (like 2Do, awesome note etc.). i can not afford myself losing all of this information. i have no other backup. this information worth more then 5k $ to me.
what can i do? i need HELP.
only thing it let me restore is my music.

Try moving the existing backup file to a safe location so that iTunes has to create an entire new file. If you get a successfull backup you can delete the moved backup.  The backup is located:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

Similar Messages

  • HT4972 my phone went frozen mode after trying to upgrade for iOS

    My iphone went wird when i was trying to upgrade for iOS. It doesn't turn on or off and it doesn't do anything else besides flashing the apple logo on and off continuaslly. What can I do to fix this?

    iOS: Unable to update or restore
    FYI, you can't have iOS 6.1.4 whichi is for the iPhone 5 only.

  • IPad locked after trying to upgrade to IOs 8

    Have iPad 2 and tried to update OS fro 6.x to 8.x through iTunes.  Downloaded fine and began to install.  Asked for passcode for iPad which I put in.  Grey screen came up with Apple icon and progress bar.  Progress went to about 95% and a box came up saying iTunes could not connect to iPad because needed passcode.  Only options were more info, cancel or try again.  There was no place to put in a pass code again.  Tried "try again" but nothing happened.  Now, the same screen is up with apple icon and progress bar at 95% but I can't do anything.  Tried shutting off iPad but even after holding on/off button for 5 minutes, nothing other then the grey screen with progress bar.  Looked up this issue and all "fixes" begin with shutting down the iPad, which I cannot do.  Need help ASAP as battery on iPad will drain.  As of now, iPad unusable.  Thanks.

    Update to above:  was able to finally shut iPad off by pressing both the home button and the on/off button together.  When I then push the on/off button for a few seconds, the black screen with the Apple icon comes up followed by a blank screen with "slide to upgrade" at the bottom of the screen.  When I "slide" that, the next screen is number pad to put in the password.  When I do that, the grey screen with the Apple icon and the progress bar comes up and the progress bar moves to about 95% whether the iPad is connected to my iTunes or not.  If connected to my iTunes, I get the same box saying "iTunes could not connect to the iPad “D’s iPad” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes." It gives three options again:  More Info, Cancel, Try again.  If I hit try again, the box disappears and comes up again.  Is there any way to remove the passcode at this time.  After this problem, I tried upgrading my wife's iPad, but turned off the passcode first.  Everything went fine.  Seems the passcode is the issue or???. Anyone have any helpful ideas??  Thanks

  • Can't restore after trying to upgrade to iOS 4.0.1

    I tried installing the 4.0.1 update but it stopped downloading when the bar was about 70% full. Eventually I decided to disconnect the phone, knowing that I would have to restore. However, while trying to restore, it stopped again at about 70% full.
    I have updated to the newest iTunes
    I restarted my computer
    I changed the USB cord
    But nothing happens. All it says is "restoring iPhone software", yet it has completely stopped syncing

    Error 14 is not a USB problem, but a CRC problem of OS image.
    Image is corrupted.
    Delete it (.ipsw) and it will worked well

  • Ipad froze after trying to upgrade to ios 8

    good day, I tried to update my ipad mini to ios 8, it started the process and then froze on a black screen w/the apple logo, any suggestions ? thank you

    Try to reset it
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support

  • HT201210 my i pad is stucked in recovery mode after trying to upgrade in ios 6 and i tunes cant restore the ipad

    i have tried to update my ipad 2 in ios 6 and since then is stucked in recovery mode and i tunes cant restore it as i receive a message about device not being eligible for the requested build
    help

    Do you have to restore your iPhone again? You could try uninstalling and reinstalling iTunes. You could also try checking out this link.
    http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html

  • HT201269 I tryed to updaye my I phone nad when I did I lost all my contact information, it said it was backing it up but know I can't find it to reinstall on my phoe

    I need to know how to put the info that is backed up on my computer ( contacts ) back on my I phone- I lost all my info when I tried to update the software

    If you want to restore your phone to a backup on your computer, connect your phone to iTunes, right-click on the name of your phone on the left side and select Restore from Backup.  However, contacts are often not recoverd from a backup; maybe you'll get lucky though.

  • I have lost all my notes data after restore. Anyone know how to retrieve notes after restore?

    I have lost all my notes data after restore. Anyone know how to retrieve notes after restore?
    I havent' took any backup of my notes in icloud. The moment I enter the password after restore my notes will be empty. The only option to get notes back is that after restore skip entering icloud password. But any time I enter icloud password anywhere again my notes will be empty. I have huge data saved in my notes. Apple need to look into this issues very seriously. This is the 5th time I restoring my iphone today just to get my note back.

    I have the issue with losing all my notes and I don't even know why.  I can't remember changing any email account info.  What happened to them?
    Ipad 3rd io7
    Please Help!
    Thank you,
    S.

  • I got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this?

    i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?

    Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
    The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
    More info on backups here: http://support.apple.com/kb/HT1766

  • I lost all of my information updating to iOS 6 on my IPhone 4. How do I get it back?

    I lost all of my information updating to iOS 6 on my IPhone 4. How do I get it back?

    As Lawrence Finch suggests you can recover more recent information if you have a more recent iCloud backup.
    To avoid this problem in the future you should check the iTunes settings when your phone is connected. Make sure iTunes is not set to sync automatically when your iPhone is connected. Another step to take is to give your new iPhone a unique name that is different from your old iPhone. Finally, the best way to charge an iPhone is to use the charger that came with the iPhone and plug that into a good wall outlet.

  • HT4859 I have lost all my iphone contacts after I sign in to iCloud, how can I retrieve again my contacts?

    I have lost all my iphone contacts after I sign in to iCloud, how can I retrieve again my contacts?

    This has happened to me too!
    I have lost all text messages, photos, notes and calendar dates. Also some of the apps.
    I think it was my second time of syncing. Also I tunes keeps opening when no apple prod is connected, and a dialogue box tells me it cannot find the I phone. When it is not connected?..
    Any news would be good news

  • Lost all contacts and data after update iOS 7.1.2, how to recover all the data?

    lost all contacts and data after update iOS 7.1.2, how to recover all the data?
    it's very important to me...

    Restore from your last backup file.

  • Lost all my HDD space after cancelling partition!

    Short Story...Ive lost all my HDD space after cancelling partition, i had 1TB now i only have 13gb
    Long story...I installed parraeles desktop 8, went to install windows 7, it said i only had 60gb free, went to disk utility to try and partition to 150gb but only allowed me to partition 50:50 for unknown reason, i began the partition and then cancelled it as i wanted to try and only allow 150gb for windows 7, now it does not show partition at all, and says i only have 13gb free!!!
    PLEASE HELP ASAP!!!!!!
    Running OXs 10.8.2

    Do you have a Time Machine backup of your system, if not make one.  Then go back into disk utility and delete the partition you just made.  To install Windows 7 via Parallels Desktop 8 you don't need to partition your hard drive the program takes care of the entire install.  

  • I lost all of my contacts after update

    I lost all of my contacts after installing new software. How can i retrieve them back...or can i retrieve them??

    If you have an Icloud backup, sign in to your account. It will reload your contacts. If over a computer, use a previous device backup, or in the sync menu of your devce, go to mail and contacts and select the info you want to copy to your iphone, if you have the contact info on your computer. If by chance dont have icloud, or a previous backup to itunes, then I'm afraid that your contacts are gone. This is why I went to Icloud as soon as I got ios 5. Hope this helps

  • I have lost all the contact numbers after restoring my iphone.how do i get it back?

    i have lost all the contact numbers after restoring my iphone.how do i get it back?

    Contact iTunes support & request they add the lost music to your iTunes download queue:
    http://www.apple.com/support/itunes/contact.html
    Apps, you can re-download for free.

Maybe you are looking for