I lost my sync key and dont have access to my other computer and dont want to lose data on server by resetting it. How can I get my sync key?
I have tried words I usually use for passwords and they don't work. If I knew the acceptable format for the sync key, I could try others. But maybe the sync key is the same long number they originally sent me. I am in Chile and my laptop hard drive crashed and I needed to replace it. I can't access my sync key on my desktop in the United states but I want to download my syndc data to my laptop with the new hard drive but I dont have the sync key and I dont want to erase the sync data on the server by resetting the sync key.
I'm sorry but "you should have written it down" simply isn't a good solution. Having the keys at all is a bad idea in my opinion. The keys should be stored in your account and if you authenticate with a password, it should use that key. If you can't keep your password private or secure, that's your problem. The problem with the keys is, you can't delete your account and "start over" if you so wish. What happens if your machine locks up after you sign up and you have no time to write down your key?
You can request a new password, but can't be reminded of your key? This is nonsense. I have had no such headaches with XMarks and I'm trying to find a reason to keep using firefox sync with such an obviously user-unfriendly approach. We're humans, not machines.
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Correct.
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Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
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