I'm attepmting to upgrade my Mother's iphone4 to the ios7.4

and I can't get past the 'connect to iTunes' screen with the picture of the cable and music notes. I've reset the phone and done the 'restore' settings and still can't get past the 'connect to iTunes' screen. Can anyone help please??????

Hi.
THanks for the reply.
I've tried this- no change. Still the same screen

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Hi, ramt14.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article you may find helpful when experiencing this issue.
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
Cheers,
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Can you upgrade an non smartphone line to the iPhone 5, than move it to an unlimited data line?

Here's what I'm trying to do:
We have three iPhone 4's and two basic phones (5 lines total). I want to upgrade the basic phones to the iPhone 5 with a 2gb option, then when they come, move those phones to the lines that currently have unlimited data, then move the basic phone back to the other lines, and then cancel the 2gb option.
Would that work?
I've been told it would, but then a csr told me it wouldn't. That the data option travels with the phone.
Any thoughts?
Thanks!

Here's my scenario and what I was told.
If anyone is on an older family plan like I am, here's the solution that came straight from Verizon customer service. You can call them to verify.
I'm currentyly on the 1400 minute family plan. Have 2 smartphones (with Grandfathered unlimited data) and 2 basic phones on the plan. We wanted to upgrade and of course like everyone did not want to lose unlimited data. So I called Verizon 3 or 4 times and threatened to leave when finally I got to the right person.
First, you have to be eligible for upgrade. Transfer or use the upgrade for one of the basic phones on the basic phone line. You'll have to go through the whole process of selecting data for that phone etc... Select the minimum for everything. If you order online your total should come to $349 for the 32gb i5 after taxes and fees. Once you receive the iPhone, you'll activate it on the basic phone line. Then turn straight around and reactivate the basic phone on that same line. The plan will go back to a basic plan for that phone and will leave the i5 open to use on any other line on your plan. Then just transfer your phone line to that phone and you're all set. No change in that lines plan, just a change in phone, thus your unlimited data remains.
Double bonus for me, I'm on a promotional $9.99 per month for unlimited data on my line. It doesn't end until Feb. 2013 so I don't loose that either!
Only question I have now after reading other posts and forums is do I actually activate the phone to the basic phone line or once I receive the phone do I activate it on my smartphone line? Seems to be conflicting opinions on this!!
***UPDATE: 9/20/12 9:54am EST
Just had a chat with Verizon online. Below is what I was told:
info: Please hold for a Verizon Wireless sales
representative to assist you with your order. Thank you for your
patience.
info: You are now chatting with 'Faith'
Faith: Hello. Thank you for visiting our chat
service. May I help you with your order today?
Chris: Hi I recently received advice from customer
service about a method to use to keep my unlimited data for the smartphone
lines. After reading some of the forums i'm seeing conflicting info. I'd like
to verify with you what I was told
Faith: The only way to keep that unlimited data
will be to buy the phone at full retail price
Chris: I was told by 2 different reps that i could
update one of the basic phone lines on our plan to the iPhone 5
Chris: then when i get the phone activate it on the
basic line
Chris: then, reactivate the basic phone on that line
and it would open up the i5 to use on any other line
Faith: Yes you can do that as well if that line
has an upgrade you can put it on the line that has the unlimited data and
keep that
Chris: the conflicting comments i see is do I activate
the i5 on the basic line once i receive it and then switch it over to the
unlimited data line?
Chris: Or when i get the phone can i just activate it
on the unlimited data line?
Faith: You will activate the phone on the line with
the unlimited data when you get the phone however you will need to call into
customer service to do so
Chris: and in doing that i will NOT lose my unlimited
data? Because i'm not changing that lines plan. Just the phone. Is that
correct?
Chris: Still there?
Faith: Yes I am here and no you will not lose the
data that is why you need to call in once the phone comes and let customer
service activate it for you
Chris: Gotcha. Thank you so much for the help. Last
question. Once i activate the phone on my unlimited data line, do i have to
do anything on the basic line or will nothing change for it since the i5 was
not activated on that line?
Faith: That line should remain the same since it
will not be activated on that line. Are you ready to begin and I will help
you?
Chris: I haven't received the i5 yet. Status says it's
scheduled to ship Oct. 5th. I've already ordered based on the other reps
telling me about this process to keep the unlimited data. I just wanted to
make sure this was acurate prior to activating the phone when i receive it.
Faith: Do you have any further questions today?
Chris: No you have been very helpful. Thank you for
all the help!!
Faith: It has been my pleasure to chat with you
today! Please feel free to re-open the chat session if you need further
assistance . Thank you and have a great day!
Faith: Sorry

Please can you help.... I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France. I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade. I was asked in the shop if I wanted a black or

Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?

Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)

I have an iMac purchased new about 5 years ago with OS 10.4.11. I would like to upgrade to Lion. I currently have a 2.33 GHz Intel Core 2 Duo processor with 2 GB of ram. Can I upgrade to Lion, and what is the best way to do so?

I have an iMac purchased new about 5 years ago with OS 10.4.11. I would like to upgrade to Lion. I currently have a 2.33 GHz Intel Core 2 Duo processor with 2 GB of ram. Can I upgrade to Lion, and what is the best way to do so?

From what I read here:
http://www.tuaw.com/2011/06/06/lion-...u-2-gb-of-ram/
s long as they already have Snow Leopard 10.6.8 installed in it.All a person needs to do with that type of iMac is to upgrade/max out their Ram. They claim that an Interl iMac with Core 2 Duo is all that is needed, as long as it has OS 10.6.8 installed. They say you don`t need the "Core i3, Core i5, Core i7, or Xeon processor"
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Good Luck

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At the end of my trial for Illustrator, I am given this:
So I click that open to the plans page in my browser. Click on the Complete CC discount plan. It loads my account data and spits out this:
So, I click on "See your plan details" and it takes me to my plan area of my CC account. I click on "Manage plan," and then get this:
That's all well and good, but I'm hoping to pay it by month (as I do with the photography plan), since I am but a wee freelancer just starting out...
So, I click on "Upgrade plan," which stops me on the next page due to the information given at the top and then the bottom.
and
Yeah. Well, I am not ready for such a huge hit to my bank account, and when I run the calculations, it comes down to the $49.99/mo plan (not the discounted plan), anyway. It also doesn't give me the option to ONLY purchase Illustrator to add onto the photography plan, which is generally what I am wanting, anyway.
So, my question is, if I don't qualify for the discount, then why is it being shown on my trial expiration? Since I am a current CC customer, it seems to me that I should qualify, though. And barring that, if I don't qualify, is there any way to purchase access to Illustrator via the Photography plan without paying $50/month?
I suppose if the $50 one is the only route open to me, I will just have to wait until I've gotten enough work to qualify the expenditure, but it would be wonderful to get the $30 discounted one. And yes, right now, $20 is enough of a gap to hit my budget, especially when it adds up month after month.
Thanks for any assistance you can provide me.
-RED

I did check your account, as an exception you can have the complete CC for 49.99$ permonth for an yearly contract, please confirm if you wish to get that plan change, I can assist you with this or you can contact Adobe support too at Contact Customer Care
Regards
Rajshree

I upgraded my iPad 2 (3G) to the new OS8 and I can no longer connect to 3G. All the settings on the iPad are correct. It just shows that it's searching for a signal. I'm in an area where my signal (pre OS8) was very good in strength. Please help!

I upgraded my iPad 2 (3G) to the new OS8 and I can no longer connect to 3G. All the settings on the iPad are correct. It just shows that it's searching for a signal. I'm in an area where my signal (pre OS8) was very good in strength. Please help!

Hello Jpahlphoto!
I'm sorry to learn about the issues mentioned in your post. Let's fix this for you OK?
Please restore your iPad and see if that does the trick. You'll find the steps here:
http://bit.ly/16hQAlr
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

Recently upgraded to 10.8.5 however the Himedia player connected to my iMac via sharing can no longer connect to the iMac.

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This helps but
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