I'm blocked from accessing my paid subscription to Export PDF

I have a paid subscription to Export PDF. But I can't access it. It tells me to subscribe. How do I access and use my program?

Hi,
I sent you a private message requesting your Adobe ID (NOT your password) so that I can take a look at your account to try to figure out what is happening.

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  • How can I cancel my subscription of export pdf which I bought by mistake?

    HOw can I cancel my subscription of export pdf which I bought by mistake

    Hi Nathalieschembri,
    I've checked your account, but don't see any order history under the email address you use here in the forums. Is it possible that you used a different email address or purchased ExportPDF as in in-app purchase from the Reader mobile app? (For the latter, you would need to contact the App store from which you purchased the subscription--Adobe doesn't handle those purchases/refunds.)
    If you think you signed up using a different email address, let us know (don't include your email address in the post--just let us know that you used a different one, and I'll send you a private message to get the details).
    Best,
    Sara

  • How can I do to cancel my subscription Adobe Export PDF ?

    How can I cancel my subscription Adbe Export PDF ?

    Hi fhhefgesgerg,
    I would be happy to take care of that for you. Should I go ahead and cancel your subscription?
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    Sara

  • Blocked From Accessing My Own Website CMS

    Hi, I wonder if anyone can shed some light on an odd problem which arose out of the blue two days ago. I operate two iMacs (new types) on a network, with Leopard 10.5.2. We have ADLS broadband, and network using an Airport Express. I have several websites, one of which has a cpanel and is set up with a CMS on the server - to access this, I need to log in to the administrator using a user name and a password. On Sunday afternoon, while working in the CMS online, my admin session suddenly expired and since then I have not been able to log into my own website to work on it. Oddly, my husband's user name and password is also being blocked. Yet, even more oddly, when I log in using either username and password on my husband's iMac, there is no problem! The message from my website is that the username and password are incorrect. I have to use Firefox to work on my website, so after restarting my Mac, I emptied the cache on Firefox, deleted the passwords in key chain, and when none of this work I deleted my old version of Firefox and downloaded a new version. All to no avail. As my husband's computer is able to access the site, I assume that the Airport isn't the problem, but there is something going awry in my Mac. I have had my webmaster check that my Mac IP isn't being blocked by my website - which I think would exclude my Mac from accessing it - but she says everything is fine at her end. She is also not Mac savvy, so if the problem lies in my Mac she can't help. Can anyone suggest anything???

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  • Ulitmate Poker blocked from accessing my geolocation

    I am a long time customer of Verizon and a new customer of Ultimate Poker. I am outraged that Verizon has blocked Ultimate Poker from accessing my geo-location even though they have my permission to do so. Everyone in the word (Google) has access to my location. Ultimate Poker is legal in Nevada as long as they can verify my physical location in Nevada via my cell phone. All the other carriers allow this--not Verizon. Time to look at ATT.
    >Post edited to comply with VZW ToS. Discussion of moderation is prohibited on the public forum. You may contact a moderator via direct messaging if you have a concern<
    Verizon Wireless Terms of Service
    Verizon Moderator
    ><
    Message was edited by: Verizon Moderator

    I mean you no disrespect with the following response. I must say you apparently did not fully understand what this discussion was all about. Please allow me to respond to your statements: >Final notice, further discussion concerning moderation will result in restrictions to your account, from being set to read only or a ban from the forum.
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    Posting to the Verizon Wireless Community
    Users of the Verizon Wireless Community agree not to upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
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    First off, nowhere in my discussion does it say I want to play online poker on my cell phone. It would have to be on a desktop or laptop computer.
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    2) Prospective online poker players are physically here in the State of Nevada while playing online poker on Ultimate Poker website. This is proven via your wireless cell phones GPS.
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    David
    Still a Verizon Customer.
    Message was edited by: Verizon Moderator

  • Can't access my paid subscription to Cloud. After sign in says trial has expired.

    I've paid 3 months of my subscription to Creative Cloud but can't access it because everytime we sign in, it says our trial subscription is over. How do I get it activated to recognize that I'm paying a subscription?

    This is an open forum, not Adobe support... you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I just "upgraded" to 6.0. Now I get an "alert" and am blocked from accessing mail. What should I do? Uninstall?

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  • ODBC from Access 2010 - where have my exported tables gone?

    Story so far:
    Environment Windows 8.1 Office 2013 both 64 bit
    Got an Access 2010 DB which is too big (1.8GB), so I want to do an SQL Express back end and an Access front end.
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  • I have a Creative Cloud subscription. Why is reader asking me for a subscription to export pdf to word or JPEG? I thought I had the full version.

    Why am I unable to export all of a sudden. I thought when I signed up for creative cloud I'd have full access with all of the programs installed.

    I must correct this: Creative Cloud DOES include the Acrobat Pro app (http//helpx.adobe.com/creative-cloud/system-requirements.html). Like all the other apps in Creative Cloud (Photoshop, InDesign, more than 20 others), you simply ask Creative Cloud to install the app.
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  • I paid for Adobe export PDF and only got one download.

    None of the links to help work.
    My subscription is clearly marked as currently but the programme is telling me I need to upgrade.
    Please help...

    Hi,
    We are sorry for inconvenience , we are aware about this issue and engineers are currently working to get this fix as soon as possible.
    ExportPDF service would be up and running soon and you would be able to use your service you paid for. Thanks for your cooperation
    ~Pranav

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