I'm connected to Wi-Fi, but my NEW MacBook Pro won't come online. This happened right after I transferred my data from my old Mac.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

What do I need to connect my apple cinema display to new macbook pro

what do I need to connect my apple cinema display to new macbook pro?

2011 macbook pro with TB -> apple 27" Cinima Display with mini-displayport
Does this work natively? Is there an adapter or workaround?
No, not until or if an adaptor becomes available. See this thread.
Apple display and Thunderbolt compatibility

I have recently transferred data from my old Mac to my new one. The result was good, but I have 2 users now, whose data I want to merge into 1 single user, so to avoid having to switch from one user to the other to view and use certain files. How to do it

I have recently transferred data from my old Mac to my new one. The result was good, but I have 2 users now, whose data I want to merge into 1 single user, so to avoid having to switch from one user to the other to view and use certain files. How to do it?

Here's an easy way:
Pick the user that you want to eliminate (making sure that the remaining user has administrator privileges) and move all of the data that you want to keep into the Shared folder. Reboot or log out and login to the user you want to keep. Copy all the data from the Shared folder into your account - placing it neatly in folders (Documents, Music, Movies, etc.).
Once the data is moved, log into the account you want to delete just once more to make certain that you've grabbed all the data you want to keep. Log out and log back into your admin account and go to System Preferences>Users & Groups and delete the 'old' user.
That should do it.
Clinton

Help! I transferred the data from my old Macbook pro with some success, but now my new Macbook Air contents think they are the remote disc and that the old Mac Pro is the hard drive. What did I do and how do I fix it?

I transferred the data from my old 2006 MacBook Pro 17". Thanks for the help on that. I thought that I was doing it right. Used a backup hard drive and time machine. Problem: Now my new macbook air thinks it is the old machine and that the remote disc is the mb air. Clicks want to take things to mobile me instead of iCloud, old applications launch instead of the new ones. How do I fix the mess I have made? Like I said before, I am a software user and don't really know what I am doing when I start into the guts of the software, but I am able to learn. Thanks for any help.

iTunes- How to move the library to an EHD
After you move the library you need to open iTunes by first depressing the OPTION key then launching iTunes. You will be given a choice of which library to use. This can then be made a permanent change, if you wish, in the Advanced section of iTunes preferences.

I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

That's the problem, then. The files are under your 'old' user account. You should be able to access them if you log into your old account. However, that's not going to let you move them to your new user account. It's for situations like this that I always create a root user account (although I seldom access it). With a root user account, you can copy files from one user account to another. Note that someone may come up with a better idea than what I would use, but here goes.
Read http://support.apple.com/kb/ht1528 and set up a root user. Then you can transfer files from one account to another. If you like, you can delete this account after you've moved your files.
Good luck,
Clinton

What cable do I need to connect my ACD 21"to a new MacBook Pro?

I have an Apple Cinema Display (21") about 5 or 6 yrs old. It has a set of FW400, USB, Power, and a video (24pin?) plug on the end. I had an adaptor for that plug to use it with my old MacBook, but that video adaptor doesn't fit the new MacBook Pro I have (Aug 2011).
What do I need to get the MacBook Pro connected to the Cinema Display?
Thanks!
Alan.

<http://store.apple.com/us/product/MB570Z/B/mini-displayport-to-dvi-adapter>

Connecting 2 DVI displays to the new macbook pro 13" ?

I have the new macbook pro 13, was wondering if it would be possible to connect to two DVI monitors (non-Apple I'm afraid) DVI/thunderbolt/USB?

But the outrageously costly macbook pro does not have a mic input? Rather a line in that noone needs :O
Anyway do you know the quality of the internal microphone?
Im get dissapointed when i hear i need to have more adapter cables, like the hdmi
Thanks for the help anyway

New Macbook pro won't connect to older external hard drive

My old MacBook suddently died after seven years. It contained a lot of data that I had backed up on an external hard drive using TimeMachine and transferring files to it. When I hooked it up to my new MacBook Pro (released mid-2012 I think), I couldn't seem to connect. Any ideas why?

does it show up in disk utility at all?
Did you have a second NON time machine copy of vital data as should be the case?

I have a new macbook pro running lion and want to update the software on my ipod touch. My old macbook ran 10.4.11 and won't update - but the new computer says I have to update on the computer I normally sync on or my music will be lost. Solution?

I have a new macbook pro running lion and want to update to ios 5 on my ipod touch. My old macbook only has 10.4.11 and can't be updated to lion - and won't update my ipod touch to ios 5. But the message on my new macbook pro says I have to update on the computer I normally use for syncing or my music will be lost. Is there any solution for this?

try exporting your iTunes libary from the old computer to the new one
take a look at this from apple
http://support.apple.com/kb/HT4527
I am not sure you have home shareing with 10.4.11 but if you do it works very nicely
Mike

Avi files work fine on iMac but not new MacBook Pro

I've had an iMac for three years and recently purchased a new MacBook Pro. I have a ton of .avi files (movies) on an external drive and have had no problem playing them on my iMac; however, I'm not able to play them on my MacBook Pro. I have installed Flip4Mac on my MacBook Pro but I'm still getting an error message saying "avi is not a format that can be played."
Any ideas?
Thanks in advance for the help!!!

Download Vlc video player

Brand new Macbook Pro won't connect to wireless internet

Hi all, I'm relatively new to the whole mac thing, but I have a problem. I got a macbook pro for college last week, and have been struggling to connect to the internet ever since. I notice other's are having issues too.
So here's what's going on:
When I set my pro to using DHCP, I get no IP address, or sometimes get the self assigned address 169.etc. Yet when I put in a static address, subnet mask and router info I've found for my network, It says connected but when i click on safari no internet. I've run diagnostic in safari and all the lights go green (under manual ip etc) except internet and server (which are yellow). What's going on here? It can't be the airport card, because my pro connects seamlessly to my college's wifi, my ethernet cable and rogers internet stick. So is it my modem/router combo (using a siemens SE567), or is it because I'm running 10.6.4?
Please help, I have to use the internet for uploading videos and other heavy internet usages that my internet stick can't do (unless I want a $100 bill each month), and being tethered to my ethernet is kind of a bother.
*I should also note I have a pc laptop that runs fine off the network (siemens se567), though setting it up also gave me issues.*
Thanks

I'd suggest you repost over in MacBook Pro forum, and in Using OS X Networking.
There are Apple technotes on troubleshooting networking and setup.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11395.html
http://support.apple.com/kb/TS1317
http://www.apple.com/support/macbookpro
People who are handy with networking issues and 10.6.4:
http://discussions.apple.com/forum.jspa?forumID=1343

New macbook pro won't recognize 2nd gen ipod shuffle connected

I have just switched from my old Macbook Pro to my new one and had no trouble switching over my iTunes account, iPhone, iPod, etc but I can't get my old iPod Shuffle to show up as being connected to my computer. Any ideas?

I have just switched from my old Macbook Pro to my new one and had no trouble switching over my iTunes account, iPhone, iPod, etc but I can't get my old iPod Shuffle to show up as being connected to my computer. Any ideas?

I just bought a used(but like new) MacBook Pro.

The previous owner did not restore the computer to like new and it will not let me in without his apple ID password. It will only let me on as a guest. I would like to know how to get around this and set up as my own. Also, any advice for the easiest way to transfer all files, email, pics and docs from my old laptop to this new one? Thanks in advance.

Write down your AppleID and password, write down your fast reliable Internet connection name and password. If your Wifi is a busy one, you may have to use a Ethernet cable to the router or modem (reset power to it)
Using the built in keyboard, hold the command and r keys down while booting the computer, or hold the option key down for Startup Manager and boot the machine into Recovery HD.
You'll enter Recovery HD, or Startup Manager will appear and Recovery HD will be a selectable option to boot into.
Once there is Disk Utility, launch that and select the Macintosh HD partition and if a secure erase slider option is available, then choose the middle one, else just click erase and wait.
Once that is completed, then quit and choose the OS X installer, get online via the top right corner and download OS X from Apple's servers using your AppleID and password onto the Macintosh HD partition.
If both Mac's have Firewire and you have a cable or matching FW 800/400 adapter, then the older Mac's laptop can be "hold T booted" into Firewire target disk mode and appears to the new Mac.
When you reboot the new Mac with a new copy of OS X, you will go through Setup Assistant, with the other Mac in FW target disk mode, you can then use Setup Assistant to transfer users from the older Mac. Don't go through Setup Assistant unless you have the older Mac connected in FW Target Disk mode, because if you do then it's Utilities > Migration Assistant and you have two users on your machine instead of one. Some people like having another Admin user to boot into in case of problems logging into the main one, you decide.
If either Mac doesnt' have Firewire, you don't have a cable/adapter, or the other laptop is a PC, then you will need a external drive, formatted on the old Mac or PC first (exFAT if PC) then files transferred to it, then connected to the new Mac.
If possible, use the same name on the new Mac as the old, this way iTunes playlists will be preserved and other things.

My iPhone is currently set up on a laptop where I use itunes to sync music and apps, I have a new laptop and want to connect it to that but am worried I will lose everything? Will this happen? If so can anybody give me advice on what to do?

At the moment I am unable to update my phone to any new software as I still have the software from when I first got my iPhone4. I would be very grateful if somebody had some advice for me on what I can do as I have a lot on my iPhone including songs, albums, games etc. and i really don't want to lose anything but I have heard connecting to a different laptop will wipe everything.

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

I'm connected to Wi-Fi, but my NEW MacBook Pro won't come online. This happened right after I transferred my data from my old Mac.

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