I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help
I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help
ERA AND MCM wrote:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654
Similar Messages
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hello i currently run 10.5.8 and would like to upgrade tp pair my i phone and stop e-mail probs, how do i do it and what do i need to buy ?
You first need to purchase and install OS X 10.6 Snow Leopard.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, it wouldn't hurt to increase the RAM in your iMac.
Your year and model iMac can take 4 GBs of RAM. Out of that amount of RAM, the 2006 iMac will recognize between 3.1 and 3.4 GBs of that total RAM.
Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
Once OS X 10.6 is installled , you will need to use OS X Software Update function in OS X's System Prefernces Panel to update to OS X to OS X 10.6.8. This will give your iMac access to the Mac App Store.
If you wish, your iMac year and model can only be updated to OS X 10.7 Lion. Your hardware limits you to OS X 10.7 Lion. Your iMac can't run or install OS X 10.8 Mountain Lion OR OS X 10.9 Mavericks.
http://store.apple.com/us/product/D6106Z/A/os-x-lion
My strong advice is that you keep your iMac model on OS X 10.6.8 Snow Leopard. OS X 10.7 Lion needs a full 4 GBs of RAM, for the OS alone. Your Mac barely meets this requirement and will leave no additonal RAM to efficiently run any additional application without severly slowing down your iMac.
Before embarking on a OS X system upgrade, it would be very prudent to back up all of your important, personal data, beforehand.
You can choose just to backup the most important data by either burning data to CDs/DVDs, or copying data to large capacity USB flash drives.
The two better methods is to purchase a good quality external hard drive and backup the data and OS using OS X's Time Machine app to back your data up to an externally connected hard drive.
The other method is to backup your entire system and data using data cloning apps such as Carbon Copy Cloner or Super Duper to clone an exact copy of your iMac's internal hard drive to the externally connected hard drive. Cloning data to an external drive will give that drive the ability to boot from in an emergency. Your Mac will be able to be booted and run off of an external drive.
The type of connection of an external hard drive is yours to choose. The two types of data transfer connections your Mac can use are USB 2.0 or FireWire 400/800.
If you want a hard drive that has a faster, continuous throughput of data and the possibilty of running your iMac from an external hard drive (in the event your Mac's internal hard drive fails or data becomes corrupt and your Mac system won't boot to the Mac's internal drive) opt for a FireWire drive. If none of this is important to you, then get a hard drive that uses a USB 2.0 connection, instead.
Good Luck! -
Can anyone offer some advice i am looking to upgrade the OS system on one of my macbook pro's, currently running os10.4.11, I would like to upgrade to OS10.5? how would I go about this, and is there a cost, for what is an old operating system now?
Since your Mac probably came with 10.4, there is no longer a way to get 10.5 Leopard install media. IF it has the requirements, you may be able to upgrade to 10.6 Snow Leopard by buying the boxed install media at the Apple Store for $30.
System requirements are found here: http://support.apple.com/kb/SP575
General support can be found here: http://www.apple.com/support/snowleopard/ -
Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.
Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc -
I have Final Cut Pro X (10.0.9) and would like to change my project settings but I am having trouble finding the 'Modify Settings button.' Where exactly is it located? Here is the link which gives the instructions but doesn't seem to say where the 'Modify Settings Button' is located: http://support.apple.com/kb/PH12526?viewlocale=en_US
You have to choose – one settigf or another.
The thing is.your HD clips will look better in an SD project than your SD clips will in an HD project.
WIthout knowing much more about your project and the kind of content, it's really hard to be specific. But generally I'd let my project settings be guided by what fraction of my timeline will be made up of HD clips and how much SD clips. If it's 75% HD, I'd probably do an HD project…and so on,
Good luck.
Russ -
Will I need to uninstall my current copy Lightroom, or will the CC upgrade take over and "fold" it?
Backup the Lightroom catalog, then uninstall your current install of Lightroom. (Do not delete the catalog or previews.) Install the the Adobe Creative Cloud app, log in with your Adobe id (after completing your subscription particulars) and install Lightroom using the CC app.
The existing Lightroom catalog will be compatible with the new install but any 3rd party plug-ins will need to be installed. -
I uninstalled iTunes the first time because it wasn't updating my phone. And now, when I go to re-install it I am getting an error message that says "The installer has insufficient privelages to modify this file" (x86) I don't know how to get around this and now I can't sync or update my phone or anything because I don't have iTuunes so it's pointless.
i have the same problem, have unistalled itunes as was told to because of upgrade fault & now have nothing
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Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB -
I keep getting the message We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I believe I have all the correct hardware requirements - initially I only had 1gig of Ram but I upgraded my MacBook to 2gig
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.13f3
Serial Number (system): 4H64461DWGM
Hardware UUID: 00000000-0000-1000-8000-0017F23304F7
Sudden Motion Sensor:
State: Enabled -
"OSX Mountain Lion is not compatible with this computer."
I bought a MacBook Pro (13" retina display) today. Tried to update software. Error mesage said to ujpdate OS. When I tried to, error message said, "OS X Mountain Lion is not compatible with this computer." Anyone else had this problem? Any suggestions?
All owners of the model seem to have the same problem. Presently there is no 10.8.2 updater for your model. The previous updater has been pulled. Wait a while and one will show up when Apple gets it fixed.
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When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says: -
could not install mountain lion We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I'm running the latest update 10.6.8. Any help to overcome this issue will be great
rarramirez wrote:
Any help to overcome this issue will be great
There is nothing to overcome, your mac is too old to run Mountain Lion. For an iMac it must be a (Mid 2007 or newer) http://www.apple.com/osx/specs/ -
Mountain Lion is not compatible with this computer
When will I be able to upgrade my Mac Pro to Mountain Lion:
2 x 3 GHz Quad-Core Intel Xeon, Memory 13gb 667 MHz DR2 FB-DIMM, 64GB free disk (system), 1TB free other disks, computer age mid 2007, Mac OS X Lion 10.7.5.
As of 11/28/12: Mountain Lion is not compatible with this computer.I installed Windows 8 Pro on a PC, quickly shutdown and walked it over to my Mac Pro 1,1.
5365s are 8-core and Geekbench in the 8000 pts range.
An apple 2010 refurbished is $1800 also, old 4-core 2.8 but can upgrade easily to W3680 6-core 3.33
I agree running native beats running VM
The issue with getting Windows 64-bit onto 32-bit firmware is just the install phase but a real pain. 64-bit Windows requires, if the system is EFI based. I do have one PC that does use UEFI and Windows 8, another that does not. Both are 2008-9 motherboards (Intel which supports UEFI, and Gigabyte which did not with X58). Apple of course last updated our EFI 1,1 and 2,1 back in 2007. Before UEFI was done standardized etc. -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
Whwn Purchasing Mountain Lion, why do I get this message: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. Currently I have Mac OS 10.7.4
because you mac does not meet the technical requirements to run Mountain Lion.
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