I'm getting a not-quite crash in which I lose ability to interact with the window at all. Is there any way to fix the problem itself? All I can do is an inconvenient "fix" in which I open a new window, and it works in the second window for some reason.

I'm experiencing a not-quite-crash every time I attempt to open firefox on my new computer. What happens is that the menu bar (which I prefer to have visible instead of that orange single-button menu) has all the letters on it turn gray, and I lose my ability to click anywhere on the page, including to close it. If I attempt to close the page via the taskbar it doesn't let me. It does, however, let me open new windows via the taskbar which don't have the same problem, which allows for an easy-but-inconvenient fix. I've tried it out and it does not have the same problem in Safe Mode. As a result of not being a "true" crash I can't give a crash ID, so you won't be able to trace it that way, sorry.

''Problem:'' For whatever reason, NoScript is stopping Runescape Community Toolbar from working properly which freezes your first Firefox window.
''Fix:'' Uninstall the toolbar. Disable NoScript. Install the toolbar. Add your RS account to it and make sure it works, then Enable NoScript again.
EDIT: Posted a fix earlier that was wrong. Corrected to the right one, sorry ^_^ Answer was on Runescape Forums.

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When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

Hi neffn!
I have an article for you that can help you go through that process of uninstalling and reinstalling iTunes. If you have Windows 7, you will want to see this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
and if you are using Windows XP, you will want to reference this article:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Note that, as it says in those articles:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I had to restore my iPad recently and in opening Pages again found that even though I synced my iPad and backed it up my files did not come over to the restored iPad. Is there any way of recouperating them? Thanks!

I had to restore my iPad recently and in opening Pages again found that even though I synced my iPad and backed it up my files did not come over to the restored iPad. Is there any way of recouperating them? Thanks!

working files aare not backed up as far as I know. You must either 1)"copy to itunes", then use itunes to save as... to your desktop machine. Or 2) use iCloud to keep the docs.
I also learned this the hard way. No way i know of to get the working docs back.
Jason

New tabs are not updating the names of the sites they have loaded. When I open a new tab and load a site, the tab simply stays named "New Tab". When I open a link in a new window, it shows "Connecting..." even while its fully loaded.

New tabs are not updating the names of the sites they have loaded. When I open a new tab and load a site, the tab simply stays named "New Tab". When I open a link in a new window, it shows "Connecting..." even while its fully loaded.

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]

After update to OS X Maverick I can not open files in Lotus Notes Smart suite. Is there any way to solve this problem?

After I updated to OS X Maverick I can not open files in Lotus Notes Smart suite. Is there any way to solve this problem?

Ok this worked to solve the error.
Use cmd prompt in windows 7 or 8 and run as admin:
sc config lanmanworkstation depend= bowser/mrxsmb10/nsi
sc config mrxsmb20 start= disabled
No need for all that power shell nonsense as shown elsewhere for windows 8.
That's it. Also force smb2 disabling on the apple side for good measure.
With the above I was able to network mavericks and windows 8.1 pro flawlessly. He issues I had before where I could not read video, ISO and audio files (but could open documents and pictures from the windows machine connected to an apple network share folder went away.

I was trying to clean up my desktop, and inadvertently switched all my icons on my desktop. When I click on file a, file b opens and so on, regardless of the extension type. Is there any way to fix this?

I was trying to clean up my desktop, and inadvertently switched all my icons on my desktop. When I click on file a, file b opens and so on, regardless of the extension type. Is there any way to fix this?

I use
Chronosync (http://www.econtechnologies.com/pages/cs/chrono_overview.html)
and
Dropbox (https://www.dropbox.com/)
Both work very well. The former I use for manual, one-way synchroniziation of (nearly) entire systems. The latter for automatic syncing of very active directories through local and shared online storage.

Evertime i open a secondary window in an application it opens on my laptop and I working on the application on my thunderbolt. what setting do i use to open the secondary window on the thunderbolt?

evertime i open a secondary window in an application it opens on my laptop and I working on the application on my thunderbolt. what setting do i use to open the secondary window on the thunderbolt?

''Problem:'' For whatever reason, NoScript is stopping Runescape Community Toolbar from working properly which freezes your first Firefox window.
''Fix:'' Uninstall the toolbar. Disable NoScript. Install the toolbar. Add your RS account to it and make sure it works, then Enable NoScript again.
EDIT: Posted a fix earlier that was wrong. Corrected to the right one, sorry ^_^ Answer was on Runescape Forums.

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?
Just want to avoild spending hours migrating everything across....

Yes, I can read but just can't write DVD's. I get:
This disc can’t be verified and might be unreliable. Try again using a new blank disc (error code 0x80020063).
Originally I thought it was the old Moutain Lion DVD drive issue (but have had the drive recently replaced by Apple), so I tried creating a new account, which worked.
In the old account I have reset SMU, Pram... but no change.

Hi, i bought a ipad2 3mos. ago and every time i full charge it to 100%, i only get around 4 to 6hrs. out of it! our friends from Apple said 9 to 10hrs. is there any way this could be remedy? hope you guys understand getting short handed by 3 to 4hrs.

Hi, i bought a ipad2 3mos. ago and every time i full charge it to 100%, i only get around 4 to 6hrs. out of it! our friends from Apple said 9 to 10hrs. is there any way this could be remedy? hope you guys understand getting short handed by 3 to 4hrs.

It depends on how you are using your iPad. If you are streaming videos or music, or playing interactive games which require internet access a lot, you may not get a full 9 hours from your battery. In addition, have you closed unused apps? To do so, double tap your home button to bring up the Task Bar (most recently used apps). Hold your finger on any of the apps on the Task Bar until they all start to jiggle and you'll see a sign on the upper left corner of each app. Tough the to fully close them.
Finally, location services, push for mail and it's frequency can have a dramatic effect on battery usage. Turning them off, as well as not using your screen at 100% will help reduce battery usage.

HT201250 I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them?

I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them? No, they were not part of previous Time Machine backups, and I have checked both the hard drive the documents were lost on and the new one that I now use for backups. Any suggestions would be helpful, as the lost files are old pictures that are gone forever. :[ Thanks!

1. Yes, if both drives are formatted as Mac OS Extended (Journaled).
2. Reformat the drives if needed, open the Time Machine pane of System Preferences, and remove the drive with the pictures from the list of items set to be excluded.
(110331)

I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?

I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?

IF it is a manufacturing defect and you bought the device from Apple or an authorized Apple retailer, then take it into Apple.

I have recently purchased an IPad Air. This comes with "IPhoto" as well as it's usual photo App. I do not have a Mac, instead I am syncing it to my windows PC. Is there any way of actually moving a picture around, (arranging photos in a single album)

I have recently purchased an IPad Air. This comes with "IPhoto" as well as it's usual photo App. I do not have a Mac, instead I am syncing it to my windows PC. Is there any way of actually moving a picture around, (arranging photos in a single album), in either of these apps???? They claim to be able to "Organize" or "arrange" Photos, but for the life of me I can't figure out how......could you recommend any apps that actually allow someone to move individual photos around on an IOS Device.

No, reordering within folders and albums is not supported. the yare arranged automatically by date. I found this, but I have not used any of the apps besides iPhone. You might check the descriptions to see if they do what you need.

Recently "lost" a purchased song, (Plus the accompanying artwork) from my i-tunes library, after upgrading my O.S. from windows XP to windows 7. Is there any way to get the original song back, or, at least, re-purchase it?... I tried t

recently "lost" a purchased song, (Plus the accompanying artwork) from my i-tunes library, after upgrading my O.S. from windows XP to windows 7.
Is there any way to get the original song back, or, at least, re-purchase it?... I tried to do the latter, (It's still available in the itunes store) but, when I clicked on the buy link, I was informed that I had already bought it and was only given the option to, either, copy the link or send it to Facebook/Twitter
I also, inadvertently, deleted a couple of default playlists (Notably recently added) while attempting to get the song back.
Can someone out there, please, help me out. with the solution(s). (preferably step by step if possible, as I'm a bit of a Homer Simpson when it comes to this sort of thing) .. Doh!! :-(

Hello, MrKite549.
Here is an article that will walk you through download any past purchases that are missing from your iTunes library.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

My old computer that ran on Mavericks was stolen and my new computer runs on Yosemite. I don't like the new iMovie (10) on the Yosemite version. Is there any way to get the old version (9) back?

My old computer that ran on Mavericks was stolen and my new computer runs on Yosemite. I don't like the new iMovie (10) on the Yosemite version. Is there any way to get the old version (9) back?

I read his question the way I answered it.
If that is wrong then he can clarify his question.

I'm getting a not-quite crash in which I lose ability to interact with the window at all. Is there any way to fix the problem itself? All I can do is an inconvenient "fix" in which I open a new window, and it works in the second window for some reason.

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