I'm getting an error message: Could not complete your request because of a program error.

I get the error message when I try and print. I do custom printing for clients. I've tried turning off my computer and re-starting it, but that didn't help. Do I need to un-install CS5, and then re-install?

An uninstall and reinstall rarely solves a problem.  If it worked before, and nothing has changed reset preferences.  Start PS and immediately hold down ctrl alt shift (cmd option shift on mac).  If fast enough you will get a reset window.  Say yes.

Similar Messages

  • When I try to save a photo, I get error message Could not complete your request because of a program error.  What's wrong?

    I edit a photo and when I click Save As, I get error message "Could not complete your request because of a program error."    I exit Elements, try again, same error. 
    In past I had this problem but it resolved when rebooted PC.  This time, PC reboot does not help.
    I cannot save anything i do in elements!!
    What's wrong?  Any suggestions how to fix this?   Anyone know what the program error is

    Please mention your PSE version and underlying OS.
    Also, it would be of great help in resolving the issue if you can upload a snapshot of error message.
    Regards
    Kishan

  • Photoshop: Error message 'Could not complete your request because of a program error.'

    Photoshop CC 2014.2.2 on Macbook Pro with Retina Display. I am an inexperienced user.
    While using Content Aware Fill I receive this message. I have tried opening Photoshop without plugins (holding Shift key while loading) but this does not seem to resolve the problem.
    Can anyone offer any suggestions?

    Hi,
    Thanks for the information. I tried it and the message "Could not complete your request because of a program error." comes up when I open the program or try to do anything in the program. So when I went to edit preferences it pops the same message up. It won't let me do anything in photoshop. I am up to date on the operating system but that didn't fix it either. Any other ideas would be appreciated. I cant use photoshop on my main computer at all!
    Thank you!

  • Photoshop CS6 Error Message: Could not complete your request because of a program error.

    Photoshop CS6 version 13.0 v64
    On Mac OS 10.8.5
    Error Message: Could not complete your request because of a program error.
    Help! My CS6 photoshop was working before I upgraded my operating system to OS 10.8.5. I uninstalled photoshop and reinstalled it. Still doesn't work. I can't do anything in Photoshop, it comes up with that error everytime I try to open a file.

    Hi,
    Thanks for the information. I tried it and the message "Could not complete your request because of a program error." comes up when I open the program or try to do anything in the program. So when I went to edit preferences it pops the same message up. It won't let me do anything in photoshop. I am up to date on the operating system but that didn't fix it either. Any other ideas would be appreciated. I cant use photoshop on my main computer at all!
    Thank you!

  • When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

    I'm using Photoshop CC 2014. When I click on Define Custom Shape, there is an error box that says "could not complete your request because of a program error."  How can I solve this problem or work around it? I've looked on the internet for answers but could find no solutions to this. The custom shape tool is 99% of what I use!

    Consider resetting the Pen tool by right clicking here
    and if that doesn't solve the problem a logical next step would be to reset your Preferences.
    To reset Preferences:
    If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
    A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
    By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

  • Error Message: Could not complete your request because of a program error. when I try to save. help!

    I am getting this message when I try to save any of my photos (Photographer).   "Could not complete your request because of a program error."   Only when I try to save my photo though.  Ive tried doing some research but have had no luck with any of the possible solutions I have come accross.  Please help me solve this problem.
    Computer specs
    MAC
    Software  Mac OS X Lion 10.7.2 (11C74)
    Processor  2.5 GHz Intel Core i5
    Memory  4 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6750M 512 MB
    Photoshop CS5.1

    Please be aware that this Forum will be locked on the 3rd of January.
    Does Save As-work?
    Boilerplate-text:
    Are Photoshop and OS fully updated?
    As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
    System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
    http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
    Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
    If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

  • I had to do a system restore on my MacBook Pro. Every app opens except Photoshop CS6. I get an error message  "Could not complete your request because of a program error."

    My Mac was rebooted off the system disk. I have CS6 for Design and Web. Every other app opens. The only one that won't open is Photoshop. I tried to launch it without the preferences file, it still didn't launch. The Plug-ins folder is empty except for a folder called Panels, which is also empty. Should I uninstall and then reinstall?

    Consider resetting the Pen tool by right clicking here
    and if that doesn't solve the problem a logical next step would be to reset your Preferences.
    To reset Preferences:
    If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
    A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
    By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

  • Error message : "could not complete your request because of a program error."

    Trying to edit text, or even add text is this error message keeps appearing

    Without proper system information and details about your performance prefs and other stuff like fonts nobody can say much. From a "bad" font to unsuitable graphics acceleration settings this could be anything...
    Mylenium

  • 'Could not complete your request because of a program error' when trying to use an effect

    Hi all,
    I have looked around and cant seem to find the ansewer to my very annoying problem. When I am trying to use the effect options with in the layers pallete I get the annoying message:
    ' Could not complete your request because of a program error. '
    Has anyone come across it using these tools and has anyone found a fix for it. It was working fine then it went funny. I have restarted photoshop, my machine and re-installed the software but stiill not fix. ITs is very annoying as I use these options everyday in the job I do.
    Cheers.
    Jon

    You might try restting the photoshop preferences:
    http://forums.adobe.com/thread/375776?tstart=0

  • When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

    I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
    It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
    I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
    Photoshop doesn't appear to be writing a PSErrorLog.txt file?   (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
    I haven't had any other issues.
    I am running Photoshop on OS X Yosemite 10.10.2.
    Please can you help me?

    Does anyone have any other ideas as this is very frustrating.
    Thanks,
    James

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • Cannot open files ~ Could not complete your request because of a program error

    I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
    Please help, I am in the middle or a project ...
    Thank you,
    Linda

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • Could not complete your request because of a program error photoshop cs4

    My first frustration right now is that I can't search the forums... anyone got an answer to that? on the right hand side (if I'm logged in) I type in a search for anything and it always shows no search results found! Why? is the search function not working?
    Anyway, my problem is that when I try to save a multi-layered psd file into psd or jpg I get this error message: "Could not complete your request because of a program error."
    What is causing it?
    I checked for updates and PS is up-to-date. I restarted, and it worked great for about 3 saves (different pictures). (I'm basically running through some shots and just doing a quick levels and curves adjustment and running an action putting in my name watermark.)
    After that quick edit and trying to save - same error message again.
    It started suddenly yesterday - after having used PS for about 1.5 years without a problem. I haven't done any changes to it as far as I'm aware.
    Any one seen this before, or have a solution to this?
    Thanks!
    Computer specs:
    Windows 7 Pro - 64-bit
    12 GB Ram
    750 GB OS hdd where PS is installed
    2 TB Media drive where the files are being pulled up from/saved to.
    Intel i7 x980 3.33 GHz
    GeForce GTX 470 with 1280 MB dedicated memory
    Logged in as administrator.

    Did you update or change or plug-in or remove anything else on your computer just before it happened?  Photoshop relies on other system libraries to do things and maybe one of those changed.
    No, I did not change anything; I was editing pictures - from a quadding trip where they asked me to shoot for them - and suddenly I started getting the message on most pictures.
    Hard drives are not nearly full. (.99 TB free on media drive and 588 GB free on OS {C} Drive)
    scandisk error check? I probably need that.. (I've had some problems with BSOD and had the BIOS corrupted recently that I had to flash the BIOS again. Could that cause something like this?)
    How do you reset preferences? Is it the Ctrl + Shift + Alt key immediately after PS starts? I did that and it didn't fix it.
    Saving in odd location? No, I don't think so; I save to the same place I save other stuff and I have a solid directory base and I always follow the same procedures. I save back into the same folder I open the file from and save back to the same filename + "edit". That way I can compare side by side and have a backup copy of the file.
    The only USB device plugged into the computer is a logitech wireless combo of keyboard and mouse. (And a wired USB keyboard that sits to the side and that I use only when the batteries in my wireless dies.
    I can't think of anything that has changed that would cause PS to act like this.
    If I can't get it working soon, I'll re-install. I have the Production Premium CS4 version - can I just reinstall PS or would I have to do the whole suite?
    Thanks!
    PS. I don't know if I was clear enough on what I'm doing: I open anywhere from 1 - 20 pictures at once, and then do a quick level or curve adjustment and save to a different file name. The confusing thing is - some pictures I have no problem with, but others - even though I do exactly the same thing - this error message comes up. I'd say about half of my 107 pictures from the quadding trip refused to save.
    It almost makes it seem like some pictures are corrupt or something - and yet, I'd be really surprised to have soo many corrupted images suddenly.

  • Photoshop elements editor Could not complete your request because fo a program error

    I am running PSE 8.0. On some of my photos I cannot save the image.
    Even if I do no editing on the photo and just do a "save as" in a completely
    different folder I get the error message Could not complete your request
    because of a program error.
    I have set the RAM preferences to 1100MB and the history states to 20.
    What is the program error?
    Looking at the discussion forum, this problem has been there since 2007.
    Doesn't Adobe fix its software?
    Joe M

    I would suggest you to reset the preferences file of photoshop elements and then try. Follow these steps
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

  • Constant: Could not complete your request because of a program error

    Hi Guys,
    Last week I upgraded from CS3 Design Premium to CS4 Design Premium, everything is working perfectly bar Photoshop 11.0.1
    I am running OSX 10.5.8 on a Dual 2 GHz PowerPC G5 with 5.5GB ram
    I am getting the error message "Could not complete your request because of a program error" repeatedly when using PS or even if I just launch it and have it run in the bg it will come up with the error
    The error stays there if you click ok it instantly re-appears and does not go away so you basically have to force quit PS
    I have tried the apple+option+shift on program launch and it seems to fix it for a few min passibly enough time to open an image do a quick colour levels and save but any more than that it starts the error process again.
    I have also tried reinstalling from disk with no luck
    I cant thing of anything else to do has anyone else got any ideas?
    Cheers,
    Dan

    dano4127,
    I was having the exact same issue. Running Mac OS 10.5.8 on a PowerPC. Started having the issue in CS3 just about the time I was going to upgrade to CS4. I installed CS4 , and it was working great. Then boom! Started getting the perpetual "Could not complete your request... blah blah blah" error.
    Through quite a bit of my own digging (and let me tell you I am no geek by any stretch) from Apple and Adobe, I found a suggestion to delete my font cache files - since sometimes they get corrupted and cause all sorts of weird behavior. I did this using a free download called FontNuke (http://www.jamapi.com/pr/fn/). It collected and deleted all my font cache files.
    And so far so good!
    When you are done, you may want to validate your fonts through FontBook (if you use it), and get rid of any that are corrupted as well.
    Hope this helps!

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