I'm getting this error when trying to play music videos I bought in iTunes. "The music video " "could not be found. Would you like to locate it?
I bought the videos on my old MacBook. I transferred everything to my new MacBook Pro when I bought it. I'm not sure if they didn't transfer correctly or not. Does anybody know how to relocate the files?
What happens when you drag and drop the file onto iTunes?
You could also try to redownload it through iTunes.
http://support.apple.com/kb/PH1706?viewlocale=en_US
Similar Messages
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When I try to listen to the songs I purchased from iTunes last week, I get the error message, "could not be used because the original file could not be found. would you like to locate it?" What do I do to fix this problem or locate the song?
Thanks!I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac? -
i installed itunes to my new computer and transfered all my playlist from the older computer. the software came with the new computer hp link up. the problem
comes in where i want to play a certain song on a playlist and this error pops up "the song could not be used because the original file could not be found.
would you like to locate it? which is of no help.
is there a solution to this problem?The file path for these songs IS NOT correct per your iTunes Library file.
See: http://dougscripts.com/itunes/scripts/ss.php?sp=listmias for an Applescript to locate these files for re-adding. -
My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!
You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.
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help !
dwmwood,
Double click a song with ! mark on side, you will be given an option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one.
I hope this helps. -
Help I cannot
Hello Imelda2
You would need to locate those songs on your computer. Check out the article below for tips on how to locate the files and relink them.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Regards,
-Norm G. -
"original file could not be found, would you like to locate it." error
I recently bought my first MAC and imported my Itunes library onto it using my 3G 40GB ipod. When I try to play some songs in Itunes on the MAC I get the "original file could not be found, would you like to locate it." error message. The songs are on my IPOD and able to played from my ipod, yet they will not synch or transfer to the MAC.
What can I do other than reload the songs from the original cd's?
Thanks in advance.
SeanClick on this earlier post of mine and read ALL the info listed before trying any fix.
http://discussions.apple.com/message.jspa?messageID=5351732#5351732
DIXIE -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
Error code; original file could not be found, would you like to locate it?
when i try to transfer songs from my library to my ipod shuffle, i get this error message (error code; original file could not be found, would you like to locate it?). Then an exclamation point(!) in the first column it appears next to the song in the library.
When i go to the folder mymusic/itunes/itunesmusic folder, the song is there, but why is there an exclamation point next to the song in the library? And how do I restore all these songs, and what causes this?Sounds like your iTunes .ITL library file got corrupted.
What are the iTunes library files?
There are some posts around here by Buegie on how to fix that... -
OSX 10.9.5
I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac? -
Error message:song could not be found would you like to locate it
The music is already in my folder, as this had =s happened with most of my music is there a quick fix?
You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible.
So did you change anything? If so can you put it back how it was?
Anyway, if all your tracks have exclamation marks, the quickest fix is to close iTunes, then drag iTunes Library.itl and iTunes Music Library.xml out of your iTunes folder to the desk top.
Then open iTunes and an empty library is created. Then use File>>Add folder to library to add your iTunes umisc folder to iTunes. If you have music in other folders add those too.
This fix loses all coutns, ratings and playlists.
If only a few tracks have exclamation marks, you can just add your iTunes music folder, this will not create duplicates, but will add any missing tracks.
The entries with exclamation marks will remain and these can be removed, which I can tell you how to do if you choose this route. -
I keep getting this error when trying to backup time capsule with time machine. The backup disk image “/Volumes/Data-1/Dan’s iMac.sparsebundle” is already in use.
Make sure that no other Macs are backing up at the time.
Pull the power cable from the back of the Time Capsule
Count to ten
Plug the power cable back into the back of the Tme Capsule
Wait a few minutes, then try a backup again. -
The project could not be prepared for publishing because an error occurred. (-50)
Hi
Error -50 paramErr Error in user parameter list
Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
What this means in Your situation is above me.
• free space on internal boot hard disk? How much ?
Video codec
• streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
Pictures
• in what format ? .jpg, .bmp, .tif, else ?
Audio
• from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
The "com.apple.iMovie.plist" file
Many users has not observed that there are TWO libraries.
• Library - at root level
• Library - in user/account folder - THIS IS THE ONE to look into
from Luke Burns
I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
I don't know why that could cause that big of a problem, but it did..
Klaus1
You need more free space on your hard drive.
jonorparkerjon
After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
Where do Your material come from
• Camera
• External hard disk
• USB-memory
And all are connected so that iMovie can find it ?
Yours Bengt W -
I'm getting an error when trying to play movies
I keep getting this error when trying to play my movies:
This movie requires QuickTime, which is not supported by this version of iTunes.radio662 wrote:
Same here. I hope it is something with Perian and not a new Apple view to not support anything from outside anymore as they have dumped front row too. They might want to force us into downloading movies through the iTunes store only?
it's not just videos from the "outside" - i'm having this issue with brand new material downloaded from itunes. specifically, doctor who season 6 part 2 and futurama season 8. -
I get this error when trying to create a ringtone - iTunes could not connec
I get this error when trying to create a ringtone:
"iTunes could not connect to the iTunes Store - an unknown error occurred (11556)"
But I CAN connect - if I click on the iTunes Store, it connects right away.
I want to make a ringtone from a song that I purchased, but all I get is the same error message.
iTunes 9.2.2, Ireland iTunes Store.have you seen this KB article: http://support.apple.com/kb/HT1398 ?
JGG
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