I'm getting this error when trying to play music videos I bought in iTunes. "The music video "  "could not be found. Would you like to locate it?

I bought the videos on my old MacBook. I transferred everything to my new MacBook Pro when I bought it. I'm not sure if they didn't transfer correctly or not. Does anybody know how to relocate the files?

What happens when you drag and drop the file onto iTunes?
You could also try to redownload it through iTunes.
http://support.apple.com/kb/PH1706?viewlocale=en_US

Similar Messages

  • When I try to listen to a song I purchased last week, I get the message, "could not be used because the original file could not be found. would you like to locate it?" What do I do to find it?

    When I try to listen to the songs I purchased from iTunes last week, I get the error message, "could not be used because the original file could not be found. would you like to locate it?"  What do I do to fix this problem or locate the song?
    Thanks!

    I am getting this same message.  I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac.  Perhaps they did not transfer something critical?  I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle. 
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    Should I get new geeks to locate these files on my old mini-mac?

  • I have a new computer that downloaded all of my playlist. but i cannot play all songs. i get a error that say "the song could not be used because the original file could not be found. would you like to locate it? but it does not help to resolve.

    i installed itunes to my new computer and transfered all my playlist from the older computer. the software came with the new computer hp link up. the problem
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    The file path for these songs IS NOT correct per your iTunes Library file. 
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  • My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

    My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

    You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

  • Hi all, when i use  itunes , to play  a song this message comes up ,the song could not be used because the original file could not be found would you like to locate it?

    help !

    dwmwood,
    Double click a song with ! mark on side, you will be given an option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it.
    iTunes then will give you the option to use this process to update all of your library.  OK that as this will do it automatically instead of doing them one by one.
    I hope this helps.

  • TS4062 i cannot sync all the songs/artists i want with i tunes I am getting the message "The song could not be used because the original file could not be found would you like to locate it" but it cant... most of my music on i tunes is now saying this I h

    Help I cannot

    Hello Imelda2
    You would need to locate those songs on your computer. Check out the article below for tips on how to locate the files and relink them.
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    http://support.apple.com/kb/ts1408
    Regards,
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  • "original file could not be found, would you like to locate it." error

    I recently bought my first MAC and imported my Itunes library onto it using my 3G 40GB ipod. When I try to play some songs in Itunes on the MAC I get the "original file could not be found, would you like to locate it." error message. The songs are on my IPOD and able to played from my ipod, yet they will not synch or transfer to the MAC.
    What can I do other than reload the songs from the original cd's?
    Thanks in advance.
    Sean

    Click on this earlier post of mine and read ALL the info listed before trying any fix.
    http://discussions.apple.com/message.jspa?messageID=5351732#5351732
    DIXIE

  • I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can

    I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.

    Read this: iOS 4: Updating your device to iOS 5 or later
    ... oh I think it is a 3gs or a 3
    This makes a difference. What does it say in Settings > General > About?

  • Error code; original file could not be found, would you like to locate it?

    when i try to transfer songs from my library to my ipod shuffle, i get this error message (error code; original file could not be found, would you like to locate it?). Then an exclamation point(!) in the first column it appears next to the song in the library.
    When i go to the folder mymusic/itunes/itunesmusic folder, the song is there, but why is there an exclamation point next to the song in the library? And how do I restore all these songs, and what causes this?

    Sounds like your iTunes .ITL library file got corrupted.
    What are the iTunes library files?
    There are some posts around here by Buegie on how to fix that...

  • When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate.  I tunes works on my iPad

    OSX 10.9.5

    I am getting this same message.  I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac.  Perhaps they did not transfer something critical?  I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle. 
    I have the same issues with my downloaded movies but my apps all seem to be fine.
    Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices.  But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file. 
    Should I get new geeks to locate these files on my old mini-mac?

  • Error message:song could not be found would you like to locate it

    The music is already in my folder, as this had =s happened with most of my music is there a quick fix?

    You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
    The song file or a folder in its path was renamed
    The song file or the folder it is in has been moved
    The song file has been deleted
    The device containing the song files e.g. external drive is not accessible.
    So did you change anything? If so can you put it back how it was?
    Anyway, if all your tracks have exclamation marks, the quickest fix is to close iTunes, then drag iTunes Library.itl and iTunes Music Library.xml out of your iTunes folder to the desk top.
    Then open iTunes and an empty library is created. Then use File>>Add folder to library to add your iTunes umisc folder to iTunes. If you have music in other folders add those too.
    This fix loses all coutns, ratings and playlists.
    If only a few tracks have exclamation marks, you can just add your iTunes music folder, this will not create duplicates, but will add any missing tracks.
    The entries with exclamation marks will remain and these can be removed, which I can tell you how to do if you choose this route.

  • I keep getting this error when trying to backup time capsule with time machine. The backup disk image "/Volumes/Data-1/Dan's iMac.sparsebundle" is already in use.

    I keep getting this error when trying to backup time capsule with time machine. The backup disk image “/Volumes/Data-1/Dan’s iMac.sparsebundle” is already in use.

    Make sure that no other Macs are backing up at the time.
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  • I get this error when trying to prepare a project for sharing to itunes or iDVD. Unable to prepare project for publishing.  The project could not be prepared for publishing because an error occurred. (-50)

    The project could not be prepared for publishing because an error occurred. (-50)

    Hi
    Error -50 paramErr  Error in user parameter list
    Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
    UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
    What this means in Your situation is above me.
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    Video codec
    • streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
    Pictures
    • in what format ? .jpg, .bmp, .tif, else ?
    Audio
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    The "com.apple.iMovie.plist" file
    Many users has not observed that there are TWO libraries.
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    from Luke Burns
    I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
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    Klaus1
    You need more free space on your hard drive.
    jonorparkerjon
    After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
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    • USB-memory
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  • I'm getting an error when trying to play movies

    I keep getting this error when trying to play my movies:
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    radio662 wrote:
    Same here. I hope it is something with Perian and not a new Apple view to not support anything from outside anymore as they have dumped front row too. They might want to force us into downloading movies through the iTunes store only?
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  • I get this error when trying to create a ringtone - iTunes could not connec

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    I want to make a ringtone from a song that I purchased, but all I get is the same error message.
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    have you seen this KB article: http://support.apple.com/kb/HT1398 ?
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