I'm having difficulties upgrading my software

I just recently wiped out my MacBook Pro to start fresh but after a few 'software upgrades', until it no longer allow me to upgrade.  I realized that I couldn't hook my Iphone to my itunes.  I upgraded my itunes but it says that my Quicktime is outdated --- when I try to upgrade my Quicktime, It say that my software is outdated...  But i could no longer upgrade.  Help me, please!

Which os do you have?

Similar Messages

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    I have question, so frustrated!! In upgrading to 8, I"m 2.5 hours into it and I get an "error" message and when I look at the "cheat sheet" it say to try again but the only option is to "restore iPhone" - can anyone tell me what the he-- is going on?

    Alexis207 wrote:
    ... it say to try again but the only option is to "restore iPhone"
    So your next step is obvious ... restore the iPhone.
    The likely reason you're having issues is that your iPhone is too full.  Go to Settings > General > Usage > Manage Storage and clean items off there.  You should strive for at least 15% of the total iPhone space to be free.

  • I am having difficulties in downloading iOS 8.0.2 to my iPhone 4.  It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2.  Please help!

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  • I phone not working after upgrading the software

    I am having an unlocked model Iphone which was presented to me by a friend who lives in USA. Since I am in Sudan, I started operating it in Khartoum and was working OK. Now recently, when I connected my Iphone to Itunes, there was an option to upgrade the software, and so I did it. After successfully upgrading the latest version of software, My Iphone does not support the carrier sim card. Now I want to go back to my previous version of software. What should I do now?

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  • Windows hangs boot after upgrading any software

    Hi,
    My Windows 8 Pro x64 Dell XPS8500 machine developed a really weird problem.  (The problem actually began a while back - first noticed maybe 4-6 month ago - but only now trying to fix it.)  It re/boots fine so long as I don't try to install anything. 
    However, installing any software upgrades causes Windows to hang on boot.  The software upgrades that I tried are Evernote, iTunes, Java VM, and all of them are triggering the same behavior.  All this aforementioned software seeming doesn't have
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    to (i.e. I can't pin point to something like installing a driving and it failing immediately afterwards) - just one day a message popped up to upgrade iTunes, which I did, and then rebooted to experience the issue.
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    Manually launch upgrade of an existing software. (Tried Evernote, iTunes, Java VM)
    Successfully go through the install/upgrade.  Seems irrelevant if software asks for reboot or not.  Machine works fine until rebooted.
    Reboot the machine.  Machine shuts down without any issues.
    BIOS POST is successful, and Dell logo with jumping/circulating dots comes up.
    There is a normal flurry of hard-disk activity for a few seconds, which after a few seconds reduces to none or sometimes/occasionally to very brief flashing a few seconds apart.  This is where the problem is noticed.  It can stay like that for
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    Typically, if there is no hard-disk activity at all, pressing the power button causes one brief flash, followed by one more about 1-3 seconds later, and no change.
    The only recourse is to force turn off by holding power button for few seconds.
    Letting it try to boot again leads to the same behavior.
    Repeating attempts to boot 3-4 times causes Automatic Recovery to kick in.
    The only way to get the machine to boot again is to use Recovery to restore to a previous state.  This sometimes requires to be done more than once and doesn't fix on the first try. 
    (Also, I enabled Win boot menu, and couple of times instead of waiting for Automatic Recovery to kick in, tried to use recovery through the menu - in that case it's more likely to require the procedure to be done more than once).
    I tried to do a logged boot to capture log file in one of the cases where it boots - it appears to never produce \Windows\ntbtlog.txt file (possible I didn't do something right for this one, though I thought that file is never deleted and only grows)
    Additional Info:  SysRestore currently displays only two available points:
    6/13/14 - Installed Evernote v. 5.4 - Type Install
    6/9/14 - Automatic Restore Point - Type System
    All other previous restore points (from having installed a few more updates and software in the 1.5 years I had the machine) are gone somewhere.
    Choosing to revert to the second restore point (when selecting restore point from boot menu) as opposed to the first one and later booting successfully, for some reason the same restore points are listed again (so it doesn't seem to be truly reverting)
    Nothing fruitful appears in the EventLog.  The only critical messages that i see there are both from SCM and one reads "The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s)." and the other "The
    system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." (which is expected).  And there is a warn level entry about some Bluetooth device not being
    able to enter power save mode.  That's it for system event logs.
    At this point I'm totally stuck trying to figure this one out, or even trying to figure out how to obtain information on where it gets stuck.  This is worse than having a BSOD as with BSOD at least there is some info on what's happening.  Here
    I don't even see where it gets stuck or what's preventing from booting successfully.
    Please help!!!

    Here is the link to the SrtTrail.txt file: 
    http://1drv.ms/1sh7rCy
    Again, let me clarify the situation as well as provide some additional information that I discovered since original post.  Per original post - I can boot into the system up and  until installer gets activated either by trying to uninstall or upgrade
    existing software or install new one.  At the time, the only way I could get the system to boot again was to let it fail boot twice and on the third attempt let it perform system restore from a restore point, and then it would boot again (with all the
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    Since then I discovered the following additional behavior points:
    I managed to get it to accept couple of software upgrades by using roughly the following steps: let it fail boot twice.  On the third attempt instead of choosing system restore I instead cancel or choose advanced options (depending on what it offers). 
    Typically it goes either through some system analysis or disk check for errors - wait and it doesn't find anything.  When presented with a menu of other recovery options (like changing UEFI, command prompt, etc), I simply choose to exit and continue loading
    windows.  At this point it sometimes (I'd say 1 out of 3 times) manages to boot successfully, retaining all the changes (i.e. retaining software updates and the like).  If it doesn't succeed booting, repeat until it does.  Using these steps
    I managed to update most of software so far, including windows update.  But each time it's a struggle to get it to boot again.
    Simply rebooting the system without any changes succeeds most of the time.  However, today I noticed that a plain reboot (without any installer/uninstaller/update or any other system/soft/config changes) doesn't always succeed, requiring the same process
    as in previous bullet point to get it to boot again.
    I also noticed an additional behavior - my keyboard an mouse have some buttons that are illuminated (on dell keyboard those are media buttons, and on the dell mouse it is mouse sensitivity indicator). I noticed that when windows boot up, the keyboard and
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    does)?  If that sounds like a possibility, how can I find out what is it that windows is doing when it starts to perpetually wait for whatever it is waiting for?  Tell me what logs would help to understand that and how to capture those!
    Also note that I run Avira Antivir antivirus (ever since I got this PC), and it doesn't flag anything suspicious on the system.  I also ran MalwareBytes scan which found no suspects, as well as GMER rootkit scanner (which as far as i can tell, also
    did not find anything suspicious).
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    Note that I'm trying to fix it without going through refresh or reset since the first one would cause the pain to reinstall of all the software on the system (without any indication that this would solve the issue), and the later option would just completely
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  • Do I have to upgrade my software when updating from 10.3.9 to Tiger?

    I have pretty much the latest versions of all my software, as far as 10.3.9, anyhow. Mostly, I used Adobe and Macromedia programs, and I use Eudora (I have the latest one- 6.2 - I know they've stopped updating it.)
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    Welcome to Apple Discussions.
    It is worth doing the upgrade to Tiger. Most or perhaps all your Classic applications will work OK. I still have Tiger & classic works well. You will need the appropriate Tiger retail installation dvd. After installation do all the upgrades. I suggest if the Tiger version you get is less than 10.4.11 that you download the Combo 10.4.11 update from Apple downloads. Then use Software Update to check for any other updates needed. You should run Disk utility after each upgrade and correct permissions.
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  • TS3694 itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?

    itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
    I get the following:
      (1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
      (2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
      (3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
      (4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
    Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
    I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)

    Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!

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  • Having trouble upgrading WLS to 10.3.2

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    <May 09, 2011 8:20:26 PM GMT> <INFO> <Upgrade> <BEA-800000> <Domain directory selected: /opt/fedex/ccii/weblogic/ccii-mem-sip/bin>
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    Hi, not positive, but it sounds like maybe the Optical drive is flaky, but a lomg shot...
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  • I'm having trouble upgrading to ITunes v12.0.1 with Win 7. Download progress bar stalls and eventually cancels itself. Have tried Tools -- Download Only, but same result. Have been using iTunes for 3  years without difficulty

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    By the way, I apologize for my aweful English Grammar.
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    Here is my post when I first started having problems with the 3.1 update:
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    Message was edited by: prince.buster

  • Lion won't boot (difficult upgrade with relocated home folder)

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