I'm having issues loading Youtube on my MacBook Pro for about a week now. I'm not sure if this is because of my computer or internet but my sister's PC loads Youtube completely fine. Can someone help me figure this out?

Hi, I had been having the same problem for over a week, but both my window's HP and my 2011 macbook pro barely could load youtube. What kind of router you have? I was using a belkin play router that was only 8 months old, switched to a new AirPort Extreme Base Station and now everything works perfect.

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So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hello i just got a MacBook Pro and a website i am trying to get on is saying i need to allow pop-up blockers but i don't know how to do so can anyone help?

hello i just got a MacBook Pro and a website i am trying to get on is saying i need to allow pop-up blockers but i don't know how to do so can anyone help?

Go to your browser preferences and select the appropriate setting. This is for Safari:
Ciao.

HT201269 My Apple ID and icloud ID are being used on 2 different iphones. I can't figure out how to seperate them completely. Can someone help me with this?

I have somehow linked my Apple ID and icloud ID to 2 different iphones. I need help on how to disconnect one of the iphones from my ID and give it a new one. Hopefully without losing all of the saved information on the phone (contacts, pictures, etc)
Can anyone help me with this?

Hey shelldolfin,
Thanks for the question. To disassociate a phone from your Apple ID and iCloud account, simply sign out of the following services:
- Settings > iCloud (When prompted, opt to keep the information on your phone)
- Settings > Messages > Send & Receive
- Settings > FaceTime
- Settings > iTunes & App Store
For further information, see this related article. While it refers to what to do after you change your Apple ID, you can use the helpful information to achieve your end goal:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M.

My iMovie is not working, it tells me there's a problem but does not know the problem, Can someone help me figure this out please?

A couple of days ago, my I opened up my iMovie and it just goes into the blank screen. I am able to click on things like, "import" or "create" and it will take me into the next window, but when I choose an option, I receive a message that there is a problem, but they don't know what the problem is. It has been like this for the past couple of days. I have deleted and re-downloaded the app about 3 times and it still comes out the same. Please assist in any way possible!

Try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
When it's rebooted you can force a backup via Settings > iCLoud

HT204053 i am missing pictures on my ipad 2. i have checked photo stream and camera roll. actually they were there earlier but now gone. i also use dropbox as well, and can't find them there either! Can someone help me figure this out?

Missing photos from camera roll and photo stream. i also have been using dropbox. Will someone tell me how to find them? they were there yesterday, and i did not delete any?

Unless someone physically deleted those, you describing practically impossible situation. Even deleting from camera roll would delete from photostream possibly, but not if you manually put those in dropbox and they had time to upload.

I am syncing my iphone for the first time and I do not know if I should select set up as a new iPhone or restore from backup of my iPod? Can someone help?

I have never had an iPhone before and I want to make sure I can share my music correctly without erasing anything.

If you want to have the music and apps in your iPhone, i suggest setting up from backup.
You can also always manually install them back even if you do a set up as new.

I have home sharing on my main computer turned on. But I can't access it from my other computer, ipad or apple tv. I don't even see the home sharing tab on the left side tool bar on my main computer. Can someone help me figure this out?

How do I get this to work properly?

iOS: Setting up Home Sharing on your device
Setting up Home Sharing for Apple TV (2nd generation)
Troubleshooting Home Sharing

Can someone help me figure this out....

I just recently downloaded iTunes again on a new desktop and it would be my first time syncing my phone to this iTunes and desktop and when I went to sync my apps it said this.... "all existing data on iphone will be replaced with applications from this itunes libary" but there isn't nothing there cause I never synced my phone into it so if I choose yes will it delete all my apps?

The first thing you need to do is right click your phone name and back everything up to your computer.

HT5655 I followed all the instructions to update Flash Player, but the installation fails at around 90%, it says that there is an Application running (Safari) bit I actually close all Apps. already. can someone help me with this issue ?? Thanks

I have followed the instructions to update Flash Player, the Installation Fails at about 90%, it says that there is an Application running (Safari) and it says to close all the apps. and start again ... but I already close all the Applications ... none is running ... can someone help me with this issue ??? Thanks ...

Dear Dominic
Brilliant reply. Simple English. Simple to follow instructions. And it worked immediately, first time.
Why couldn't the Apple and Adobe corporations get their programming right first time? We spend billions of UK pounds and US dollars with them. They reply with incompetent programming such as this, and arrogance to their customers in issuing faulty systems without doing the most rudimentary checks.
Anyway, I certainly shan't be buying another Apple as this is the most unreliable, most incomprehensible, most illogical and downright thoughtless shoddy piece of computer kit which I have ever owned. And all of it is rubbish ~ emails disappear, photos can't be organised properly, spreadsheets don't work, Pages is laborious… the list goes on and on...
But thanks to you Dominic, I have been able to load Adoble Flashj… maybe eyou should get a job at Apple, and set them all on the right course to how to work simply and correctly with customers.
Thanks again,
David

I just loaded Lion oxs 10.71 and now my Logic 9 software wont show up it says its not compatible also i cant find my macintosh harddrive icon that is usually shown on dektop and device browser column can anyone help me with this problem

I just loaded Lion oxs 10.71 on my I-mac computer, and now my Logic 9 software wont show up it says its not compatible also i cant find my macintosh harddrive icon that is usually shown on dektop and device browser column can anyone help me with this problem.

Mike,
I had a similar issue with Photoshop when I upgraded to both Snow Leopard and Lion. it turned out to be Rosetta is no longer present in the newer OS. Once I upgraded to Lion, Appleworks stopped working after all these years.

I'm trying to clean up my mailbox and when I delete an item(s) I get a message that say's "operation could not be completed- file exists. Further, when I do this one message is copied (not deleted) to the trash folder. Can someone help me through this?

I'm trying to clean my mailbox and when I click on delete or highlight and move to trash I get a message that says "operation could not be completed - file exists. Further, when I select a message or group of messages, one of them is copied (not deleted) to the trash folder. Can someone help me through this?
Thanks.

It's a POP account. I decided to clean up my mailbox today after noticing the computer was real slow after USA Today started sending their daily top stories with new graphics. Also before I noticed the problem with mail deletion - two things happened. 1) I updated security sofware as prompted by Apple and 2) downloaded Mackeeper and went throught some preliminary scans but did not buy their package. Thanks forn nstaying with me.

I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

Hello zukafu,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

After the OS 6 update my speaker does not work. My music plays but no sound comes out. Can someone help me with this issue? I currently have the 4S.

After the OS 6 update my speaker does not work. Volume control on the side does not adjust the volume either. My music plays but no sound comes out. Can someone help me with this issue? I've tried rebooting my phone but still no sound comes out. I currently have the 4S.

try to activate and desactivate the airplne switch a couple of time

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?

You will need to contact iTunes support for purchase problems: https://getsupport.apple.com/Issues.action

I'm having issues loading Youtube on my MacBook Pro for about a week now. I'm not sure if this is because of my computer or internet but my sister's PC loads Youtube completely fine. Can someone help me figure this out?

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