I'm having problems backing up my iphone 4 to icloud since 13/04/2012. First it says it's going to take about 5 hours, then it says backup failed. Following instructions-connected to wi-fi, plugged into PC

I'm having problems backing up my iphone 4 to icloud since 13/04/2012. First it says it's going to take 6 hours, then it says backup failed. Following instructions-connected to wi-fi, plugged into PC & locked the phone (though never had any problems like this before), but still no difference. Any ideas/similar problems?

unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

Similar Messages

  • I am having problems backing up my iphone 4

    I am having problems backing up my iphone 4, when I try and go through itunes, the device menu does not appear.  any suggestions

    Hey helen 2005!
    I have an article for you that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Im having trouble backing up my iphone 4 to icloud

    Im having trouble backing up my iphone 4 to icloud, anyone have any suggestions how i can fix this? I have tried resetting all the settings on my iphone but nothing works

    If you get the message "Backup not successful",  I had the same problem.
    My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup.  If it didn't work, turn off a few more apps and try a backup.  Keep doing that until the backup works.  Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail.  For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.
    This can be a long process if you have a lot of apps that you originally turned on for backups.

  • When I try to rent a movie, it's says it is going to take about 3 hours and 15min to access. I have restarted the Apple TV and connections. What do I do?

    Why does a movie say it takes 3 hours and 15 min to rent on Apple TV? Is this normal? If not, please inform me on the error.

    Most likely you have a slow Internet connection, the only thing to do is:
    Get a faster Internet connection
    Wait.

  • Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black.  Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

    Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black.  Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything.  Looks like the screen is on it's just unresponsive and black obviously.  Has anyone had this problem?  I was updating via wifi right in front of my router and my computer.

    Spoke to a "senior advisor" in the Apple TV department.  Her suggestions:  change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers.  So she confirms that the problem is one of connection to router suddenly dropping out.
    My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue.  It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more.  Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
    My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department.  Make them aware of this problem!

  • I am having problems backing up my photos in iPhoto and dragging them to desktop folder to burn out of iPhoto!

    I have been having issues with backing up photos in iPhoto for  awhile. I used to burn them right out of iPhoto by selecting the folder, going to Share and then Burn. I have been getting an error message that says "Burn failed because there was an error producing data for the burn". So I started to drag the photos from iPhoto to a folder on the desktop, then burn the folder to a disc. This worked for awhile. Recently iPhoto will not allow me to drag photos to a desktop folder. I can select them in iPhoto, click on them and it shows the plus sign and number of photos, but when I drop them it does nothing. I can do it one at a time for about 4 photos, then it stops again. I also tried to export the photos into a folder on the desktop and it says Unable to create /Users/... I do back up photos to a TimeCapsule as well, but like to have a DVD in a fireproof safe too. I also ran disk utility repair disk permissions. I have an account for my wife as well and both iphotos share the same iphoto library but ths has never been a problem until recently. She also uses aperature, but pulls the photos from iphoto to edit them. Any help would be much appreciated.

    I have been having issues with backing up photos in iPhoto for  awhile. I used to burn them right out of iPhoto by selecting the folder, going to Share and then Burn. I have been getting an error message that says "Burn failed because there was an error producing data for the burn". So I started to drag the photos from iPhoto to a folder on the desktop, then burn the folder to a disc. This worked for awhile. Recently iPhoto will not allow me to drag photos to a desktop folder. I can select them in iPhoto, click on them and it shows the plus sign and number of photos, but when I drop them it does nothing. I can do it one at a time for about 4 photos, then it stops again. I also tried to export the photos into a folder on the desktop and it says Unable to create /Users/... I do back up photos to a TimeCapsule as well, but like to have a DVD in a fireproof safe too. I also ran disk utility repair disk permissions. I have an account for my wife as well and both iphotos share the same iphoto library but ths has never been a problem until recently. She also uses aperature, but pulls the photos from iphoto to edit them. Any help would be much appreciated.

  • I am having problems backing up icloud. the message says, "the last backup could not be completed."  Has anyone had this problem?

    I just purchased more icloud space and I ham having problems backing up icloud on my iphone 5.  The message says,"the last backup could not be completed."  Anyone know why this is happening.

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt.  Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • HT201210 I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    simply try doing a back up and restore
    when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
    you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
    good luck !!

  • HT1688 im having problems with my 3gs iphone camara

    I having problems with my 3gs iphone i press the off button and it wont turn off and wen i go to my camara it wont take pictures or video

    Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
    If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue.  You'll need to bring your phone into Apple for evaluation.

  • HT201413 Help! Having problem to restore my iPhone 4. Who can help?  Error (-1)

    Help! Having problem to restore my iPhone 4. Can anyone help? I have an erro message, (-1)

    Error 1 or -1
    This may indicate a hardware issue with your device.
    Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
    If the errors persist on another computer, the device may need service.

  • HT201263 hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 plz plz help me guyz

    hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 more then 20 times tried but no advantage plz guyz help me?

    iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes

  • I'm having problems with restoring my iphone 4. when i try to restore

    i'm having problems with restoring my iphone 4. when i try to restore

    unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

  • My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

    My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

    1. Reset iPad
    2. Try another wall socket
    3. Try another cable (make sure it's an original Apple cable)
    4. Try another charger (make sure it's an original Apple charger)
    5. Clean Lightning port with compress air or new paint brush

  • I could use Ipod Classic (30g) controls with connection to Highlander (adapter plug into JBL single CD player), but cannot with new 160g Ipod Classic. What gives?

    I could use Ipod Classic (30g) controls with connection to Highlander (adapter plug into JBL single CD player), but cannot with new 160g Ipod Classic. What gives?

    Charge it up fully. Toggle the hold switch. Try getting into diagnostics mode again. See Corrupt iPod classic.
    tt2

  • TS3697 I'm having problems transferring photos from iphone to pc. any suggestions plz?

    I'm having problems transferring photos from iphone to pc. any suggestions plz?

    You should ask in the Apple Forum. This has nothing to do with Adobe Reader, which only reads PDF files.
    www.apple.com

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