I'm having trouble installing itunes on my new computer, need urgent help!

I can't seem to get itunes on my new PC to recognize my playlists/playcounts, i have all of the music allready on the pc, and when i installed itunes and signed into the itunes store i thought it would immediatley add my playlists/play counts, i'm having a lot of trouble with this as i don't want a new blank library, i want the library i currently have!. Can anybody help me? any advice would be greatly appreciated.

Refer to these articles:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

Similar Messages

  • I'm having trouble installing itunes on my desktop computer

    Can anyone tell me how to install Itunes on my desktop computer?  I was having problems with it, I uninstalled it.  Now I can't reinstall it.

    Many thanks.
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Trouble installing itunes on a new computer

    I switched my ipod to my girlfriend's computer and I am having trouble downloading itunes and getting it to work, at first I was getting the installshield runtime error (1607) but then I got past that but it still won't work, it always says the installation was interrupted before it was able to be completed. Does anyone know why this is happening and how I can fix it??? PLEASE HELP!!
      Windows XP  

    Try downloading the WINDOWS INSTALLER CLEANUP UTILITY, and try the install again.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    Remember to turn off security software before starting the install from your hard drive. Don't install over the internet!

  • I am having trouble installing itunes on my computer. The error says, "Service Apple mobile device failed to start. verify that you have sufficient privileges to start system requirements." this is my home PC.

    I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • I am having trouble installing iTunes

    I am having trouble installing iTunes, getting the error stating that apple application support was not found. I have uninstalled and re-installed several time. I followed the directions giving on installation problems in the support area. Help please.

    Report the problem to Apple using Apple Support -- if it is 11.3  there is a problem with podcasts - and last time I checked on=line support page was not found.

  • We connected My new iPad to My wifes computer after having trouble installing iTunes on My computer. Nos My wifes appleid and her stuffit is in My iPad . We sant to get her id and stuffit away fr.o.m. My iPad witherspoon her own stuff left where it belong

    My new iPad was connected to My wifes computer after having trouble installing iTunes. My wifes appleid and stuff ended up in My iPad. How do we change to My new appleid and get hers out of My iPad? Without damaging her account?

    Refer this article to reset Winsock to it's default.  Your PCTools may have inserted LSP.
    http://support.apple.com/kb/TS4123?viewlocale=en_US
    After reset and restarting windows, you may get a prompt to remap LSP, click no.

  • I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    Hey there Frank0619,
    If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
    Issues installing iTunes for Windows
    These in particular: 
    Make sure you have an administrator account.
    To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Download the latest version of iTunes.
    The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
    Disable conflicting software.
    Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
    Using Msconfig to troubleshoot conflicts in Windows XP
    Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
    Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
    Restart your computer.
    Install iTunes.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Do I have to install itunes on my new computer before I can transfer my library?

    Do I have to install iTunes on my new computer before I can transfer my account and library, and how do I do this if I had 9 on my old computer and there is iTunes 10 now?

    No you do not have to uninstall iTunes on the PC in order to unsync with the Mac. And where you got that information about having iTunes content on two products only is beyond me. You can associate your Apple ID and iTunes content with up to 10 devices but no more than 5 devices can be computers.
    If you could copy the iTunes library to your new Mac, that would be the ideal thing to do in order to transfer the iTunes library over. That would make the process pretty easy. You can also download most purchased content again as long as you use the same Apple ID and you could move content into your iTunes library that way.
    You will need to authorize the new Mac for your iTunes content. Launch iTunes on the Mac and got to Store>authorize this computer.
    There are many articles that will guide you through copying the iTunes library to the Mac and you can look through a bunch of them here.
    https://www.google.com/search?q=copy%20itunes%20library%20to%20new%20mac
    If you need to download past purchase ....
    http://support.apple.com/kb/HT2519
    And this is a very informative user tip that will tell you how to move all of your iPad contents into the Mac if you cannot copy and transfer the iTunes library.
    https://discussions.apple.com/docs/DOC-3141

  • When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened.  Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

    When I try to install iTunes onto my new computer, it says "This installation package could not be opened.  Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package."  I can save iTunes onto my computer, but when I click run, this is the message that appears.  How do I get this thing installed?

    Hello annesmith1954,
    Thank you for using Apple Support Communities. 
    You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC. 
    "Could not open key" message when installing iTunes or Apple components for Windows
    Regards,
    Jeff D. 

  • HT1751 Just installed itunes on my new computer.  My music is on an external drive.  How do i get newly installed itunes on new computer to recognize the music on the external drive?

    I just got a new PC, thank goodness.  All my music is on an external drive (F).  i installed Itunes on my new computer.  Now want to get itunes to recognize all the music on my external drive.  Don't want to put music on new computer, but keep on external drive.  Can anyone help me - thanks

    Was the media solely on the external library?  If so, it is likely that iTunes was started at some point with the external drive unaccessible.  Simply point iTunes to the correct library location.  To do this, close iTunes.  Hold <SHIFT> and launch iTunes.  When prompted to find library or create a new one, select the find option and point iTunes to where the iTuneslibrary.itl file is at on your computer (or external drive).

  • Can't add itunes library to my ipod etc since installing itunes on my new computer. HELP!

    I have just installed itunes on my new PC and am trying to add some songs onto an ipod.  The songs were purchases from the Itunes store.  I go through the process of drag and drop onto the device (its the same with my ipad and iphone) but it won't work.  Since installing itunes on my new computer I have bought an album off itunes and it downloaded with no problems - but any of my old purchases won't transfer over.  Not sure what I am doing wrong.  I haven't as yet transferred over my music libray from my old PC (songs that I burnt )  so not sure if it would be the same.  I would have thought that songs that have been purchased in itunes should easily transfer.  Help please?

    Move the files for your new purchases out to the desktop.
    Migrate your library properly from your old computer as given below.
    Move the files stored on the desktop into the Automatically Add to iTunes folder.
    Migrate iTunes Library
    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

    I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

  • I just installed itunes on my new computer and I can't get access to my music library...help!

    How do I access my music library when I have just installed itunes on my new computer.  It only shows 17 songs in my library.

    See this migrate iTunes library post or Recover your iTunes library from your iPod or iOS device.
    tt2

  • I just tried to install Itunes on my new computer & lost everything!  HELP!

    HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
    Thanks, Miz. C~
    Ipod Mini   Windows XP   Lap Top

    Hello Miz C,
    As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

  • I'm in the process of switching computers. Is it necessary for me to back up my itunes music library somehow, or will my library come up when I install itunes on my new computer?

    I'm in the process of switching computers. Is it necessary for me to back my itunes music, or will my library come up when I install itunes on my new computer?

    Hello,
    I would recommend taking a look at the article below for more information about migrating your iTunes library.
    iTunes for Windows: Moving your iTunes Media folder
    http://support.apple.com/kb/ht1364
    -Griff W.

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