I'm having trouble with custom ringtones. I have downloaded the free software "makeTones" and have created some ringtones. I then copied those to Mac and played them in ITunes. My Itunes does not have a ringtone tab. I can not sync the ringtones.

I'm having trouble with custom ringtones. I have downloaded the free software "makeTones" and have created some ringtones. I then copied those to Mac and played them in ITunes. My Itunes library does not have a ringtones tab. I can not sync the ringtones (or I don't know how)! Please help.

Yes, the file extension is M4R. Does it matter where I save these files on my Macbook? I then opened them in Itunes and played them. I did find the Tones folder in Itunes but the Tones or Ringtones tab does not show up when I select Iphone (within Itunes). When I open the Tones folder in the Library, it is empty. Thanks in advance for your help.

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I am having trouble with custom color settings. It randomly reverts back to North American General Purpose without warning. This is a big problem for me. My customers (professional photographers) expect consist colors in my printing. Help!

I am having trouble with custom color settings. It randomly reverts back to North American General Purpose without warning. This is a big problem for me. My customers (professional photographers) expect consist colors in my printing. Help!

Do you even know how to nuke and re-set Photoshop's preferences, colorplak? Your last post seems to reveal that you don't understand what I'm talking about. Here's a link you can click on:
Preference file functions, names, locations | Photoshop CC
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CC Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
Note for Photoshop 14.1 and later: If you use Generator and reset your Preferences, Generator is disabled. Choose Preferences > Plug-ins to turn it back on.
Video: Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.

I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support A

I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!

Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium

Hi, I got my Mac in 2009 with photoshop elements on it - it's recently been wiped, however before the process we put Photoshpp onto a hard drive, we then copied it back over and it no longer works, I'm getting error code 150:30 and I'm being asked for a p

Hi, I got my Mac in 2009 with photoshop elements on it - it's recently been wiped, however before the process we put Photoshop onto a hard drive, we then copied it back over and it no longer works, I'm getting error code 150:30 and I'm being asked for a password... any ideas how to get it working again?

You can never, never migrate an installed copy of PSE. It's just too complex and you can't get to all the bits and bobs.
First you will have to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
which will not seem to do anything, but is necessary to break the links within PSE so that you can pitch the bits manually. Then you will have to go around, not only to applications, but also to your username>library>preferences and most importantly to the library at the top level of your hard drive>application support>adobe, and remove everything you can find. Spotlight will not help with this kind of search, so don't try that.
Then you can install PSE from scratch.

Having trouble with custom web auth page on 4404

Hi all
I am having trouble with a custom web auth page on my controller, we have edited the original file, but when we click login it goes to page cannot be displayed and it doesnt redirect to the page I want, however when I close the window and reopen it has already authenticated me.
Has anyone got a copy of some working html code I can use ?
cheers

There is sample Web Authentication bundle avaiable for download from cisco.com. if you go to the software download page and go to Wireless->Standalone Controllers->4404 you should see a link for Wireless Lan Web Authentication Bundle.
Its the same bundle whether you have a WiSM, 4404 or 2100

Anybody having trouble with customer support?

I bought LIGHTROOM 4 from amazon.com, and did not get a readable serial number. So far, I have been on the chat with the support people 5 times, have provided proof of purchase, and have been told that I would receive the re-issued serial number in 24 - 48 hrs. Each time, they fail to contact me as promised. Is customer service and support with ADOBE a joke? I can understand the need to protect the software and follow safeguards, but if they tell you that they will contact you in 24 hrs, then that's what they should

Thanks for the quick response. The ticket is # 0209510410. I thought it might be the case that someone would not see it until Monday, but the last agent told me that the person re-issuing the serial number was at his location, so it apparently does not have to go to another office somewhere else. I was ok waiting the first time I was told it would be 24-48 hrs, and then the next guy says 24 hrs, and then after still no email from them the next guy says just wait another 24-48 hrs. Something is broken here.
Have a good day!
--Matt

Pro photo lab having trouble with customer's lightroom images

I am not a Lightroom user.....I am a pro photo lab using Noritsu equipment and Kodak DP-2 software.........when I import files converted to JPG in Lightroom, they have a pasty,yellowish, flat, lifeless quality.not at all as they appear when displayed in Photoshop.........Is this a profile problem...Can you help me????

It sounds like the JPGs may have been exported with an AdobeRGB or even a ProPhotoRGB color-profile instead of the sRGB they should have. This is not a problem with Lightroom, just a problem with how someone used Lightroom.
You should be able to correct this in Photoshop if you have that. Use Edit / Convert to Profile... which should show what they have currently and then select sRGB as the Target profile.
If the images were exported without a color profile then look and see what Photoshop (which you said they look ok in) is using as its working RGB profile using Edit / Color Settings...
If the embedded profile is sRGB then it seems outside the realm of Photoshop and Lightroom problems. It could be that these have had the Noritsu profile for a particualr type of paper applied, but I don't know that you can do this with Lightroom.

Still having trouble with Adobe AIR - Trying to download free trial.

I'm having an issue with Adobe AIR. Last month I purchased Photoshop CS 5.5 with the agreement of a free upgrade to Photoshop CS 6 10 days after it comes out (should be today that I get the CD key, right?) and I'd like to get myself ready to just plug the key in and go, especially considering the trouble I had actually downloading PS CS 5.5 (not too promising, eh?).
I can see the yellow DOWNLOAD button and when I click it Adobe AIR comes on and asks me to read the license, etc. I click AGREE and... it closes immediately. Every time.
I've tried on a few different browsers and don't have any anti-virus messing with it.
Thanks for your help anyone and everyone.

You will still need to resolve the AIR issue to install the software as we use it's components in many of our Creative Applications. I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.
You are also welcome to follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download. Depending on the Adobe product though you are installing you will need to have Adobe AIR functioning for a successful installation.

Anyone having trouble with FaceTime

Anyone having trouble with FaceTime

Yesterday all 3 of my apple devices stopped communicating via FaceTime. Some family members were still able to use theirs, but my iPhone 4, iPad2, and wife's iPhone 4 (different user ID/Account) gets a "connection failed" message everytime we try. Definitely noticing a trend over the past two days on Apple forums. I'm using iOS 6.++ version, but I think Apple has definitely done something and it is not user driven. For Jetfighter17, how are we sure the servers are fine? Is there a way to ping their servers? I received a message on my phone yesterday that stated "FaceTime Activation - Unable to contact the FaceTime server. Try again. [OK command button displayed]." My home network was fine and WiFi working correctly.

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it.

Can i download windows support software drivers from my pc into a harddrive to use on a mac

can i download windows support software drivers from my pc into a harddrive to use on a mac?

it's unclear if we are speaking about 2 computer
or if you wish to install the windows bootcamp drivers on osx
if the first then sure a zip file is a zip file
if the later then no osx and windows don't use the same drivers

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple

I am having trouble with resetting my ipad mini. I have been having it on reset for 2 hours already and its still on the same spot and not moving anywhere. How long does it usually take to restore settings?

Anyone having same issue as mines please help me put. I am having trouble with resetting my ipad mini. I have been having it on reset for 2 hours already and its still on the same spot and not moving anywhere. How long does it usually take to restore settings? And how can i exot put of ot from restoring anymore?

This is how you Reset - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Are you trying to do a Restore?
Restoring iOS software
http://support.apple.com/kb/ht1414
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

I am having troubles with 3 things: scrolling with my laptop mouse, controlling my laptops volume with F9 and F10 keys, and I can not copy and paste images.

I am having troubles with 3 things: scrolling with my laptop mouse, controlling my laptops volume with F9 and F10 keys, and I can not copy and paste images.

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
volume controls issues are windows, not firefox.
How your copy and paste your image? from where to where

I am having trouble with the Jpeg icons and also now thumbnails not being visable in bith teh Apple finder and now also Adobe Bridge. Can anyone shed any light on this ?

I am having trouble with the Jpeg icons and also now thumbnails not being visable in bith teh Apple finder and now also Adobe Bridge. Can anyone shed any light on this ?

Argh - once again, I find my solution right after posting this. Left out one modification to the SWIG script, now it runs in 29 seconds vs C 16 seconds, I can live with that.

I'm having trouble with custom ringtones. I have downloaded the free software "makeTones" and have created some ringtones. I then copied those to Mac and played them in ITunes. My Itunes does not have a ringtone tab. I can not sync the ringtones.

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