I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-

Hi, everyone.
I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-
after running get-OWAVirtualDirectory or test-OWAConnectivity i'm getting a message that says "OWA it's Orphan, No Metadata information can be found."
I only have the OWA users impacted.- anywhere users, and ActiveSync are working well.-
Thanks,
Fabian Alberto Campo
MCT-MCSA 2012-MCITP365-MCTS
Fabián A. Campo H. Consultor tecnico @ IXO Ltda. MCT MCP MCTS MCSA HP-APS Cra. 67 No. 167 – 61 of 303 Bogotá, Colombia

Hi Fabian,
Is there any error code when user access their mailbox on OWA. Please confirm if there is no results returned in EMS when you run Get-OWAVirtualDirectory cmdlet. Also check whether there is any Event Logs related to OWA in Exchange.
In IIS manager, make sure the OWA virtual directory is listed in the Default Web Site. In EMC, we can navigate to Server Configuration > Client Access, select server and turn to Outlook Web App tab. Then we can click Reset Virtual Directory in the right
Actions pane to reset OWA virtual directory.
Additionally, please restart IIS service by running iisreset /noforce from a Command Prompt window.
Regards,
Winnie Liang
TechNet Community Support

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