I'm on a website that usually when you click on the open chat(popup) link it opens a certain now, but now they are opening maximized all the time. How do I get them to open the proper size?

It was opening the proper size and now it doesn't

Works normally for me. The script that runs when you click the link will check to see if it already opened a window and try to switch to it, but if you are starting from scratch, this shouldn't be an issue.
There probably are quite a few add-ons that affect popup window behavior. To see whether an add-on could be responsible, you could test the page in Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, close Firefox, hold the Shift key, then restart Firefox. You will get a [https://support.mozilla.com/kb/Safe+Mode Safe Mode dialog]. Just click "Continue in Safe Mode" and do not "reset" anything just yet.
If the window displays at the specified size in Safe Mode, one of your other add-ons (especially in the Extensions category) may be overriding it.

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