I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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Thank you! This page helped.
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I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

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Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

"If you've forgotten the Apple ID password how did you log in to make the last post?"
Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
As far as the link you provided, I already looked to that for help earlier. It states:
Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it.

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Hi ,
Could you please tell me form where did you purchase the Student version of Acrobat ?Is it through Adobe or some outside vendor ?
Is it the first time you are trying to access it ?
If yes ,then you must have received your serial number along with your product .
If not ,then how how did you manage to get your serial number and access Acrobat before ?
Regards
Sukrit Dhingra

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Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave

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Hi sherriem77915740
Please download the Trials from below link : Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
Follow the instructions to Start your Download ...
Use your Serial Key to Activate them ....
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[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Joined creative cloud, program still thinks it's a trial version

So how does this get fixed?

Which software in creative cloud ? What is your OS ?
Can you elaborate more on you issue ....

Why does my Creative Cloud Photoshop show I am on a trial version

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Hi neepdocker,
Please follow the steps in the link:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
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Photoshop opens.

See if any of this helps:
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

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