I'm really worried about the security of my information. I have just turned on and tried to set up my new Iphone5. It keeps asking for my ex partners login details? She has never had access to my account??

I really dont understand how this works ....? Is this not a helpline??

No, this is community forums.
Did you and your ex ever share an iCloud account or Apple ID?
When is it asking for the info?
Did you plug your phone into your computer to sync with iTunes? If so, it's nothing to worry about probably, it's probably trying to grab and app or something from your iTunes library from her account.

Similar Messages

  • HT1218 I'm trying to set up a new iPad..it asks for my WiFi network.. I find the network..then it asks for information that I have no idea about: IP address, Subnet Mask, Routet, DNS, Search Domains, Client ID..also the headings are: DHCP,BootP, Static..c

    I am trying to set up my new iPad. it asks for a WiFi connection.. I have one..then the next page asks for these things:DHCP,BootP,Ststic then IP address, Subnet Mask, Router, DNS, Search Domain, Client ID  then HTTP Proxy  I have no idea what any of this means...can someone please help me???

    Thank you sooo much. I was so disappointed...I couldn't wait to get started with the new iPad..then ran into the problem. So simple. You made my day. Thank you for your expertise!!

  • I got chagred 1 USD while created AppleID .. Why ??.. I am worry about the security ... is this safe ..or should I raise this issue to my credit card bank ??

    I got chagred 1 USD while created AppleID .. Why ??.. I am worry about the security ... is this safe ..or should I raise this issue to my credit card bank ??

    Relax.  This is completely normal and is not unusual at all.
    It will be reversed.
    Read the following.
    iTunes Store & Mac App Store: About credit-card authorization holds

  • HT4623 my ipad is now asking for a passcode after i updated it - I never had one before - what do I do?

    My ipad in now asking for a passcode after I updated it -  I never had one before

    Restore the ipad via itunes on a computer, hopefully you performed regular backups
    How to restore
    Via itunes
    http://support.apple.com/kb/HT1414

  • I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user.  I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up.  I need my itunes on new iTune

    I have a new iPad and tried to set up as new, then realized i needed to sign in as an existing itunes user.  I reset my new ipad as new, but now when I sign in using my existing ipad it backs up to the new one I just set up.  I need my itunes account on my new ipad.  help

    You want to restore from the backup. Do not set up as new. You can read the article that Tom posted above, but it really is pretty simple.
    Transfer any purchases from the old iPad into iTunes, backup the old iPad in iTunes and them sync one more time.
    Connect the new iPad and when prompted during activation, restore from the backup that you just created and then sync with iTunes.
    The new iPad should be identical to the old iPad, but you will have to enter some passwords again on the new device.
    Transfer purchases.
    http://support.apple.com/kb/HT1848
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

  • When trying to download Apps ipad keeps asking for password. Correct password given but has no effect.

    When trying to download Apps, ipad keeps asking for password. Correct password given but has no effect and box requesting password input appears again.

    Try downloading something in the iTunes app on the iPad and see if that gets you out of the password loop that you are stuck in.

  • When trying to sign in to my itune account on my new iphone i couldn`t remember my id and password and tried to set up a new account but it failed and have since remebered my original id and password but my phone only comes up with the alternative email

    I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?

    Hi ruffdog64,
    If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • My phone is locked and it keeps asking me to enter voicemail password. I've never had a password. What do I need to do?

    my phone is locked and it keeps asking me to enter voicemail password. I've never entered a password before, so what do I do?

    call your wireless provider

  • HT201272 How to retrieve previous iphone backup from laptop to sync onto new iphone?  Keeps asking for a passcode before it will restore the backup.  No idea what the passcode is.

    I backed up my previous iphone the other day in anticipation of it being replaced (wifi stayed grey non stop) and now I have my new phone and want to put all of my old data on but it keeps asking for a passcode before restoring the backup.  I've put in what I thought it would be but get nowhere.  How do I get the password or change it?

    If your iPhone was passcode protected, check out the first section here.
    Or it could be that the backup itself was encrypted in iTunes; that is discssued further down in this same article.
    http://support.apple.com/kb/HT4946

  • Firefox starts with old tabs and windows I had visited ages ago, not a new blank window. It is opening up a tab containing a credit card transaction I had completed last week, so I am worried about the security risks your browser is posing right now.

    Few times a week, ff opens after boot with random tabs from history open. But today it kept opening the same set of windows (not tabs) from random points of time from history. It stopped after I closed 4 of them and browsed a bit with the last and closed it with tabs open. Then it resumed opening the previously saved tabs. The usual situation with tabs occurs generally after I close firefox with no tabs and no websites loaded and I shut down the computer.
    I do have a large amount of history, I generally clear only sensitive sites from history by searching and clicking forget this site.

    Dear Colbabomb; thankyou for your links.
    So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

  • I have an ipod touch and everytime i connect to my home wirless network it asks for a wep key. It never did that before?

    i have an ipod touch and everytime i try to connect to my home network it asks for a wep key. It never did that before . Now everytime i take it out of the house and come home it asks for it .no one elses in the family asks for the wep key. What can i do about this?

    Can no one help?

  • Applet keeps asking for verification ti on on my payment info. Had an expired credit card so I changed that and saved it but apple TV still won't let me rent a movie

    Apple TV asks for payment verification even after I have changes the expired credit card ?

    Go into iTunes on computer and double check all info is correct, including address and security code. Log out and back into account on Apple TV.

  • New Desktop Software is asking for password - which I don't think I ever had now can't use phone either

         After downloading the new Desktop Software, it won't allow my BB Curve 8520 to connect w/o a password -  I do not believe I ever had a password on my desktop software and it is threatening to delete my data if I don't enter correct password ;;; 
         also now I can't use my phone because the same message is coming up on my phone asking for a password - I did have a password on my phone but that password is not working for the desktop software and now I can't use the phone password on the phone - it is asking for some other password which I don't have -
         is there some way to have the password sent to me - I don't want to loose the contacts and other data on my phone and the Desktop

    Hi,
    Just make sure you are typing the right password when DM ask you for it. What I mean is that if your password include numbers you must type in the corresponding letter on your computer keybord...
    It's is a common mistake...
    Now, is your phone asking you for your password or for a SIM card PIN? If you entered your password too many times as the phone was asking for a SIM card PIN it is probably asking for a PUK (sometime called a personal unlock key). Call your service provider tech support, they are the only one that would have your SIM card PUK to help you...
    Until you reach them you can always remove your SIM card (assuming that's your problem...) to be able to use the phone (assuming you're in North America on a CDMA network...).
    Hope this helped, have a good one!
    Gilles

  • Hi my App Store keeps asking for my wife's login I have signed in and out but it is still not working any ideas. It is strange as I have never signed with her id before.

    The Apple ID that is coming up on my App Store is my wife's but I am logged in under my own, I have logged out and back in but it is still logging in on hers can anyone help???

    I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
    Your son have to buy those apps with his own Apple ID and start from scratch.

  • Worried about the hum

    Hi,
    i have ordered a imac core2duo 20" and i'm really worried about the hum that everyone is talking about on the net.
    This seems to be similar to the problems the first macbook pro had, and unfortunately i ordered one and had to return back for this. Now there is the possibility that this mac will have the same problem too. I work with audio, have a completely silent room for recording voice and instruments, and i'm ever looking for the quietest mac. I also tryed a macpro and was not completely quiet. So, is the hum present in all model, or just in the 24"? Are the latest shipped affected by this problem? Thanks for any help.

    i have ordered a imac core2duo 20" and i'm really worried about the hum that everyone is talking about on the net.
    Hi Andrea, I'm in this hospital everyday and all I see are sick people
    What you have to realize is that the vast majority of folks who received perfect Macs never come here.
    After reading the posts, I worried too. Even though I knew I shouldn't. I'm working on my new iMac 24" right now. Just arrived the other day. There is no hum. There is no noise at all. There are also no dead or stuck pixels.
    It is one beautiful Mac!
    -mj
    [email protected]

Maybe you are looking for

  • My Ipod disk can no longer be read

    I have a 2nd gen click wheel Ipod. When I bought it, it came with Music Match software and I used it with Windows for years no prob. Now Music Match has become Yahoo Juke Box. Today I used Yahoo to load some of my cds and copy to my Ipod. After 11 tr

  • Configuring CCMS Alerts in Sol Man 4.0 CUA System

    Hi Can anybody forward me some documents on how to add systems for CCMS Alerts on SolMan 4.0 System which is being used a CUA Especially, i need a document on the RZ20, RZ21, SCOT and SDCC TCodes during this process Immediate help would be greatly ap

  • Calculate percent difference of revenue dollars between company a and company b in SSAS cube

    New to the world of SSAS cubes.  Here is my scenario... I have company A that has revenue R for a given month.  I have company B that has revenue S for the same month.  I have Company C that has revenue T for the same month.  I need to calculate the

  • Read all raw data out of the CAN bus

    Hello, our company has purchased a complete CAN bus HW; chasis 9174 and module 9862. I am using NI-DAQmx 9.5.5, NI-XNET 1.5. I have connected the module (CAN High, CAN Low, Vsupp 12V - Car battery, GND - Car battery) to the ABS CAN bus segment. Using

  • How to get a a contact book pic into my camera roll?

    So, I take a picture with my iphone by going into the contact book and choosing take picture in edit mode, but the picture is only used in the contact book. How do I copy the picture into my camera roll?