I'm running FF 3.6.17 and when I try to log into my Blackboard page, I get an error message, "no user is currently logged in." I have noticed that some have had compatibility problems with earlier versions of FF and Blackboard, but what gives?

This recently upgraded version of Blackboard is also giving me problems with IE, and even Google Chrome. Regardless of which Windows OS I try. On these others, however, I can log in, I just can't edit.
Blackboard tech support has been blundering with this issue for two and half weeks now. But to no avail. So, I'm wondering if going back to an earlier version of FF would help.

unfortunately the fiddler2 issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

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