I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?
I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?
Once you get it going you need to make sure you do the following so that you can sell the phone.
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
Delete icloud account in settings/ilcoud
Erase all data and settings in settings/general/reset
Delete the phone from your profile in https://supportprofile.apple.com
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Place the device in DFU mode and restore.
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Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
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See http://kb.mozillazine.org/Editing_configuration#How_to_edit_configuration_files
Add code to [http://kb.mozillazine.org/UserChrome.css userChrome.css] below the @namespace line.
<pre><nowiki>@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */
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If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
Apple: iTunes 11.1.1
http://support.apple.com/kb/DL1614
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Hello whytea4
Check out the articles below and choose the one for your computer to sync media and apps to your iPhone.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
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Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
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