I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.

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HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about a dozen times. I have downloaded LR 4.4 from the internet but the problem continues.

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??

I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
<Edited by Host>

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

HT201317 I am trying to turn Photo Stream on - on my Mac when I get to the space where you are supposed to click the icon and go to Photo Stream - Photo Stream is not highlighted and nothing happens when I click on it -- what do I do?

I am trying to turn Photo Stream on - on my Mac when I get to the space where you are supposed to click on the Photo Stream icon -- the icon is not highlighted and when I click on it nothing happens --- what should I do?

the space that I am referring is the "screen" that pops up after I go to Apple icon - select System Preferences - the iCloud screen pops up and you are supposed to be able to click on the Photo Stream icon to turn Photo Stream on. Well, the icon "Photo Stream" is not highlighted and has no check box so that I can select it to get to the screen that will let me turn Photo Stream on.

Im trying to reset my iphone 4 but when it gets to the end it says timed out check settings, can someone help?

im trying to reset my iphone 4 but when it gets to the end it says timed out check settings, can someone help?

Contact the Apple account security team for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.

TS2289 Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do no

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do not get an installation screen or a chance to enter the Licence no.

Use another browser.
Mylenium

Im trying to restore my mac book pro but when i get to the mac os x utilities it wont let me click on any options?

im trying to restore my mac book pro but when i get to the mac os x utilities screen it wont let me click anything?

I think ive just done it! I think ive been in Safari clicking file, open files, downloads - and thats where it was grey. i just went from the 'Finder' icon and was able to download its doing it now. i think i need some tuition as i dont know if i wasi n the wrong place initially but i could see the downloads just not click on them. Thank you for your patience Don

I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

By the way, this is in the brand new Firefox 4, not an extension.

Has anyone ran into the problem of having an old apple id and now can't download any past purchases

Has anyone ran into the problem of having an old apple id and now can't download any past purchases

Go to settings/itunes & app store and logout of your new ID and log in with the old, then try looking for past purchases again

Hi.. i bought an ipad from frys store last week. but when i use it, the home button has some strange sound when i push it. if i want to exchange at apple store, it could be

hi.. i bought an ipad from frys store last week. but when i use it, the home button has some strange sound when i push it. if i want to exchange at apple store, it could be

Does Target accept returns from something you bought at Wal-Mart?
Bring it back to Fry's.

I had to change my apple ID and password. When I want to update my aps. on my I phone 4S I get a box that says I need to sign in to I tunes. It has my old apple ID and I can't find any way on my phone to change the address it has in the box. Help!!

Because of a nasty virus on my computer I had to change my apple ID and password. When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes. The ID it had in the box was my old apple ID and I can't remember the password. I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone. Please help.
Thanks

ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett

Sed an iPad from someone and I want to go into App Store to update apps, but when I click on the update button, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine?

I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

HT4623 How can I change my email address so that all the emails r the same for my apple, iTunes, and iCloud are the same I forgot my old email ow and I cant retrieve it so I want to change it so it's all the same plz help.

How can I change my iTunes, Apple and icloud to my yahoo account instead of it being on hotmail, I have yahoo on apple but my iTunes and iCloud still reading my hotmail and I don't know my pw for my hotmail account. I can't update or get apps due to it it going to my hotmail address once logged in to apple it said I can log into iTunes, and iCloud but that's not the case plz help

First sign out of everything,
Second make sure you know the current password
Third got to id.apple.com
Fourth use said password and your hotmail account to sign in then change the primary

I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

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