I'm trying to download the monthly subscription versions of photoshop and lightroom, but I keep getting a server error message? Any thoughts?
Hey, I'm trying to download photoshop and lightroom for the subscription of $10 a month. but can't seem to get on the page for it. I keep getting a server error message, yet when I click the button to check their server it says everything is working fine. Any ideas?
Steveclack please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 207.
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Hi Chrystal ,
Could you please tell me from where are you trying to install Acrobat DC ?
Also ,Could you please share the screen shot of the error message so that we can check at our end and update you regarding the same?
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I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.
Well... what IS the error message?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
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http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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i am trying to download music from i tunes to my new ipod touch but i keep getting the message "apple id has been disabled." how long do i need to wait before it's "enabled" again? or what can i do to "enable" it again?
Have you tried the links on this page http://www.apple.com/support/appleid/ ?
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I downloaded the 64 bit version and it says my computer cannot support that. Dealing with your layers of customer service is frustrating and at this point I am going to shop the credit card payment for this product. I want my money back.
here's the 32 bit installer, 2014 release of Photoshop CC: Separate 32-bit/64-bit installation
Return, cancel, or exchange an Adobe order -
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Welcome to Adobe Forums.
We apologize for the inconvenience caused to you.
Since you are using Mac 10.6.8 you cannot use the CC version of Photoshop
so CS6 version of Photoshop would be apt for you.
Please use the below link
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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Thanks -
I need help and can't figure out how to cancel the service.
Contact sales support by web chat or phone.
Mylenium -
I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system
If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Trying to download iTunes 11.1 but it keeps giving me an error message saying:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
Use Source:iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install. Appreciate if someone in the forum can help.
The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
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If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
JodyHello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
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I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?
Did you unzip the entire contents of the download zip file onto your hard drive before running the installer? You need to do that.
I have installed it myself and it went in just fine.
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