I'm trying to log on to itunes

I'm trying tp log on to itunes but even when I sign my husband out and sign in using my apple ID and password itunes still only sees my husbands Iphone - what a pain! Can someone help please? I have wasted so much time on this!!!!!!

Settings > General > About > Serial Number
with the usual caveat about being sure to get O's and 0's correct

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    Hello, trolle56.
    Thank you for the question.  You may find these articles helpful in troubleshooting the error received with the iTunes Store. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
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    Hi trine96,
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    The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
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    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
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  • HT5085 Trying to log into my iTunes account and keep getting "unknown error occurred (-50)

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    When I try to log in to the Itunes store I get the error message 11556.
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    I've solved the problem by updating Windows.

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    I tried opening itunes today and got the message that I cannot access itunes because it was saved in a newer version.I have been using itunes for 10 years and never gotten this. I cannot restore an earlier version...any suggestions?

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  • Getting an error 5002 trying to log in to itunes

    While creating my account, received and error during the creation process, but receive my verification email and verified but now cannot login to itunes store.
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    The same here...

  • My ipad is locked saying that i need to back up icloud, but my laptop with my itunes on it needed to be wiped clean becuse of a virus. ive been trying to log into my itunes on my sisters laptop, but its still not working, has this happened to anyone else?

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  • HT1491 how do i log on to itunes

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    If you have iTunes 11, click the "iTunes Store" button at the upper-right of the iTunes window:
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  • I can't log in to iTunes Radio on iPhone 4S

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