I'm trying to log on to itunes
I'm trying tp log on to itunes but even when I sign my husband out and sign in using my apple ID and password itunes still only sees my husbands Iphone - what a pain! Can someone help please? I have wasted so much time on this!!!!!!
Settings > General > About > Serial Number
with the usual caveat about being sure to get O's and 0's correct
Similar Messages
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I get error message "unknown error" When trying to log on to itunes via pc, help please!
I get error message "unknown error" When trying to log on to itunes via pc, help please!
Hello, trolle56.
Thank you for the question. You may find these articles helpful in troubleshooting the error received with the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
ITunes crashes when I'm trying to log in into iTunes store
After I've made my first purchase (of a music album) in iTunes store iTunes has crashed. And now iTunes crashes when I'm trying to log in into iTunes store. I've tried removing it, deleting iTunes folder in C:\Users\USER_NAME\Music and then installing iTunes. The problem's remained.
Additional info:
iTunes version: 11.3.1.2
Windows 8.1 64-bit.I've solved the problem by updating Windows.
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So I just transferred my stuff from my first iPhone Ito my new one. Now I'm trying to log in to iTunes/apple account but it's not letting me. I can still log into apple on old phone
What happens when you try?
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I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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I tried to log inn to itunes store on my computer, but is say that it is somthing wrong with the internett conaction .. help ? The internett is god so i don't understand ..
Hi trine96,
Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this information helps ....
Have a great day!
- Judy -
HT5085 Trying to log into my iTunes account and keep getting "unknown error occurred (-50)
I am trying to log into itunes and everything I get this message, what do I do?
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?
Ohemod,
There are 120+ countries that have iTunes Stores, but that leaves many that do not. You can consult this document: iTunes Store: Which types of items can I buy in my country?
Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand. If you wish to make suggestions to Apple, you can use the iTunes Feedback page. -
Error 11556 when trying to log in to Itunes Store
When I try to log in to the Itunes store I get the error message 11556.
Version OS: Mac OS X 10.7.1
Version Itunes: 10.4.1
Also when (whithout being signed in) I can not go to th movie, music, tv, etc... sections in Itunes.
How can I solve this?
ThijsI've solved the problem by updating Windows.
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I tried opening itunes today and got the message that I cannot access itunes because it was saved in a newer version.I have been using itunes for 10 years and never gotten this. I cannot restore an earlier version...any suggestions?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
Getting an error 5002 trying to log in to itunes
While creating my account, received and error during the creation process, but receive my verification email and verified but now cannot login to itunes store.
An older account works fine.The same here...
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icloud isnt letting me open my ipad i need it and its saying that i need to back it up but i cant, please anyone help me with this its very frustrating
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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Why can't I log into my iTunes account, Unknown error occurred (-54)
Recently I had my Macbook pro reformatted back to factory conditions. After downloading all the software updates I tried to log into the iTunes store, but everytime I get the message " We could not complete your iTunes Store request. An Unknown error occurred (-54)"
I am able to connect to the iTunes store itself and look around and preview songs. but I can't log in to my account. I have the latest version of iTunes, and I haven't altered any settings in iTunes, so I'm confused as to why I am receiving this error message.
The other discussions and trouble shooting pages referencing the error (-54) seem to all talk about ipod sync issues or not being able to access the store in general. So if anyone has any further insight as to why I'm receiveing it, I would greatly appreciate it. Thank you.I found the solution to this on another forum. I was able to fix this by manually disabling the firewall on my mac. From the command line:
sudo ipfw disable firewall
Match will then run fine until I do the corresponding enable or restart the computer.
I don't understand enough about the internals of the mac to know why changing this using the Terminal is more effective than simply disabling the firewall from settings, but it is. If you run this command line, it will make the -54 error go away. -
HT1491 how do i log on to itunes
I am trying to log on to itunes. I have an id and password but it has been a while. I can not find where to log in. I have spent about 1/2 hr. Please help. Thanks
If you have iTunes 11, click the "iTunes Store" button at the upper-right of the iTunes window:
the click the "Sign In" button at the upper-left of the iTunes Store window:
If you have iTunes 10.7 or earlier, click the iTunes Store icon in the sidebar in iTunes, then the Sign In will be at the upper-right.
Regards. -
I can't log in to iTunes Radio on iPhone 4S
I just updated to iOS7 and tried to log in to iTunes Radio on iPhone 4S. I plug in my username and password and the "loading" screen just spins and never logs in. Works fine on my desktop. Anyone else having issues logging in?
If I could see the screenshots, then I wouldn't be asking the question. They do not load, so I have no idea what your specific issue is. The image issue is an ongoing issue with the new community support site.
Not sure if when you indicate you cannot log in, you mean that you simply are not signed into the iTunes Store, or whether you mean you cannot download items which require your password (as the second poster seems to be indicating). So, try the troubleshooting steps below that apply to your situation.
There are a couple of troubleshooting steps you can try for Error 5002:
1. Log out of iTunes on your computer then log back in again to see if that fixes the issue
2. Log into your Account in iTunes on your computer and overkey and re-submit your billing info and try again
3. Quit and restart iTunes on your computer and try again
4. On your device - go to Settings>iTunes & App Store and sign out of your account then sign back in again
Cheers,
GB
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