I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

By the way, this is in the brand new Firefox 4, not an extension.

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TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I have a ipod touch 4th gen my problem i keep having is that i will lose all my songs out of nowhere and i have to sync it back up to get all my songs back i try to restore it and its still happening have any other ideas? im sick of it...

p.s. i dont want to to keep happening over and over its happened at least seven times in the past month or so. also my ipod asks my apple id and password all the time....please give me ideas,,,

You shouldn't "lose" your iTunes music when restoring if you have synced it to your computer.
If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3, you can re download your iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Apple requires that you "verify" your Apple ID account information anytime you update or download iTunes content whether paid or free. It's a security precaution. Better to enter your data everytime then have someone compromise your account.

HT1689 me and my husband both have iphones 4 on the same itunes account but he cannot purchase anything cuz it keeps sayin its a new device and he needs to answer security questions.the questions are not what we set up the acct with. help!

My husband and I both have i phone 4 on the same itune acct but his phone is saying its a new device and will not let him buy anything off of our acct without answering security questions. these questions are not the ones we set up the acct with. my iphone device is not having this problem. Help!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

HT4623 I have updated my phone and want to set it up for the cloud. When I go to settings, the cloud, facebook and twitter are light grey and I nothing happens when I tap on the cloud. Help! What next?

I need help downloading the cloud to my phone. When I go to settings and look for icloud...it's not highlighted. What now?

Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

When trying to set up automatic syncing , on my iPod Nano, I get a notice that I am synced to another unknown computer. How do I get unsynced from this other computer ? Have I been hacked ?

When trying to set up automatic syncing , on my iPod Nano, I get a notice that I am synced to another unknown computer. How do I get unsynced from this other computer ? Have I been hacked ?

Well, most of what we can tell you is already stated in the message you are getting. A phone can only sync with one library at a time. You have apparently synced your phone with a different iTunes library in the past, or changes have been made to this library so the phone no longer recognizes it as the library with which it was synced. To know which you will have to provide the information.
If you bought them using the AppleID you use with this phone it may simply be easier to re-download them directly to the phone rather than sync them, though you will want to resolve that issue at some point.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

I'm trying to set up firefox sync but the "set up sync" option under Tools doesn't exist.

I saw this question was posted previously but no answer was given. Under Tools, I only have the option to click Sync now, but nothing happens when I do. I'm also not aware of having set up a sync about previously.

Enabling HomeSharing on a computer doesn't make anything to appear on the left bar.
You need to setup at least two computers and have both running iTunes, then the iTunes side bar will show you the shared libraries.

I am trying to set up my Apple TV but cant find Apple TV icon in itunes. Any ideas?

I am trying to set up my Apple TV but cant find Apple TV icon in itunes. Any ideas?

Many thanks for your help on this. The instructions provided with the tv box were typically difficult to follow perhaps because Apple try to cover all languages etc. I also found the control on my iPad that pulls from the bottom of the screen and allows the iPad to control the tv. Thanks again for the help. Best regards,Brian.

Bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb)

bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync, a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb required)

Hi Terri 4514,
If you are having a "free space" alert when you try to sync, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden

My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen.

Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

Trying to sync my iphone with itunes on my new pc and it is telling me that my comp is not authorized. how do i authorize it?

trying to sync my iphone with itunes on my new pc and it is telling me that my comp is not authorized. how do i authorize it?

Follow the directions here:
https://discussions.apple.com/docs/DOC-3141

I am trying to set up two-factor authentication but none of my devices appear listed.

I am trying to set up two-factor authentication but none of my devices appear listed. I am only given an option to add an SMS-enabled device. When I do this, I receive an SMS with a code, but have no way to continue in the browser. I have enabled find my iPhone on at least one device, and can see all my devices in the find-my-iPhone app. Am I missing something?

As a check, this page walks you through the process:
http://technofyi.com/2013/03/21/how-to-enable-apples-two-step-verification-featu re/
His step 6 shows the 'Step 1 of 4' page where you should click 'Add an SMS-capable phone number'.
His step 7 shows the 'Add a phone number' window where you can enter the phone number and click 'Next'. The phone should then receive the code by SMS.
His step 8 shows the 'Verify Device' window which should appear automatically in which you can enter the code.
Are you not seeing the window in step 8? if this is not popping up automatically then something is going wrong: you could try clearing your browser's cache and trying again. If it still won't work you may have to contact Support: Go to https://getsupport.apple.com ; click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Account Management' then 'Apple ID account security' - this seems to be the nearest relevant option.

Hi, I'm trying to set up my Time Machine, but I get this message: The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again. how to resolve?

Hi, I'm trying to set up my Time Machine, but I get this message: The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again. how to resolve?

Did you reboot the TC? That is always the first step.
Reboot the whole network if that is not enough.
If you still have issues.. come back to us but generally the best way is to factory reset the TC and start over.
We need a bit more info on the whole network layout and what OS you are running. What model TC you have??

I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

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