I'm trying to upgrade from 3.6.28 but when I do I get a pop up saying that I have Firefox running so it can't even though I tell it to replace the version that'

I have tried, unsuccessfully, to upgrade from 3.6.28 but have been unable to do so. A pop up shows up telling me that I should and offers a line to click on to go ahead and do it. I followed all the instructions and after dragging the Firefox logo to the applications box a window pops up saying there is a version already in the applications folder and do I want to replace it. I clicked on replace and thought I was good to go. When I clicked on the Firefox logo I get the original window telling me I need to update. I clicked on the "About this Firefox and find that I'm still running 3.6.28. HOW DO I UPGRADE? I'm very concerned about losing all my bookmarks so please help!

I want to make sure you're using the auto-update system, because that's the safest most reliable way to go, and it shouldn't appear in the download manager, so I lets make sure you're doing it right. <br/>
This is a screencast I made a couple of years ago. It refers to 3.5 and 3.6, but the steps are still the same: http://ilias.ca/screencasts/ISUHD45.mov
If that doesn't work, then maybe your Snow Leopard account doesn't have permission to update applications?

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I'm trying to upgrade from 3.6.28 but when I do I get a pop up saying that I have Firefox running so it can't even though I tell it to replace the version that'

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