I'm trying to use my iPad mini for the first time with a previous apple ID and password but it will not connect to iTunes but I can download apps from my iPhone using the same appleID and password and it works on my iphone...PLEASE HELP NOW
I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you.
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I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
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I would start with
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Hello Sofia Taveras,
Thank you for using Apple Support Communities.
For more information, take a look at:
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http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a nice day,
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Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
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http://support.apple.com/kb/TS1368
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