I'm trying to use navigator.mozGetUserMedia but in to different windows tablets I'm getting HARDWARE_UNAVAILABLE, Could you help me?

I haven't been able to use the camera using mozGetUserMedia in two differents brands of windows tablets. I'm getting HARDWARE_UNAVAILABLE, What Can I do to solve this issue? I really need this to work

If I share just the mic it works, but if I share the camera o just the camera it doesn't work

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