I'm trying to use the quick selection tool in Photoshop Elements 12 but it keeps getting stuck on minus.  How do I fix this?

I'm trying to use the quick selection tool in Photoshop Elements 12 but it keeps getting stuck on minus.  I've reinstalled twice and it will work for a little while and then get stuck again.  When I select something, I have one shot at it and as soon as I let go of the mouse it switches to minus and I can't add anything else.  How do I fix this?

When a tool misbehaves, go over to the far upper right corner of the tool options area and click the four-lined square. Choose Reset Tool from the popout menu.

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