I'm unable to backup my iphone. It is saying 'iTunes could not backup because the backup was corrupt or not compatible with the i Phone.' i deleted my previous back up but it still isn't helping. Any suggestions ?
I'm unable to backup my iphone. It is saying 'iTunes could not backup because the backup was corrupt or not compatible with the i Phone.' i deleted my previous back up but it still isn't helping. Any suggestions ?
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
Delete the entire Backup folder if there is anything at all in it.
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How do I delete stored email addresses in my iphone? When sending photos, I don't want to have certain email addresses "popping up" from the internal memory, I've deleted my entire "Contact" list but they still appear. Help please!
As with the Mail app on a Mac, the iPhone's Mail app stores all email recipients in a list of previous recipients which is separate from the address book or contacts. The email address autofill feature when addressing an message pulls from Contacts and from the list of previous recipients.
Different from the Mail app on a Mac, there is no access to the list of previous recipients with iOS on an iPhone, iPod Touch, or iPad to remove a previous recipient from the list, or to add a previous recipient to the address book or contacts that is not already entered - not at the present time anyway.
The only way to purge the list of previous recipients at the present time is by restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, which will start being re-populated again with every sent message. -
HT201077 I'm trying to photo stream, but my ICloud Isn't working, any suggestions?
I'm trying to use my photo stream on my Icloud but it isn't working, any suggestions?
What part isn't working? The download? The install? Do you see an error message? Are you downloading a trial version, or did you pay for it?
Please post more details, and someone may be able to help you.
Matt -
My ipod touch (4th) suddenly wont connect to my wifi. It connected fine before and all of my other electronics (tablets, computers, laptops, gaming systems, etc.) are connected and working completely fine. I tried turning the wifi setting on my ipod on/off as well as the actual ipod itself. I also tried resetting the network settings but neither of these options worked. Any suggestions on what I should do?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Well I recieved new iPhone 5 due to some warranty issues with the other one, so i just finished charging it the 8 hours, and now, I'm trying to re-establish my iCloud security copy, but it tells me that they are not compatible, because the version of the copy is 6.1.4, and the new device is 6.0.1
¿What can I do?Hello jujuanco
You will want to restore the iPhone and update it to the latest version so you can restore from your backup. The article below will assist with that process.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Another way to do this is update the phone and then erase all contents and settings to get it to the same place.
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
just wondering because im am going to purchase the ipod touch 5 gen but have yet to see a release of any kind of accessories besides the 30 pin connector cord which has already been out. how would you protect your new ipod from drops or anything that could accure if it's not released with any new accessories ?
Have you tried the standard reset?
Press and hold both the Sleep/Wake button and the
Home button for at least ten seconds, until the Apple logo appears. -
Hey guys,
I just bought a new iPhone but i can't restore my backup files beacuse it keeps saying "itunes could not restore backup because the password was incorrect" but I really don't know where to put the password to restore it. I really have some files that are meaningful for me so I really need help. Any suggestions anyone?Select your iDevice in the iTunes.
Choose the Summary screen (tab) and scroll to the bottom of the screen.
Then un-select Encrypt iPhone backup.
iTunes will then prompt you to “Enter the password to unlock your iPhone backup”, enter the password you set originally. -
Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.
We had this problem after upgrading to iOS 8. The iPhone 5 would not backup either to the cloud or to the computer. Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
would crash iFunBox. They were not important games for us, so I didn't try to isolate the offending data files. And I deleted the two games from the iPhone.
Apparently these two games conflicted with iOS 8 just as they did with iFunBox. The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps. -
Hello Guys,
I would really appreciate if one or more of you help solve this situation. I am trying to load a configuration file to the hardware configuratuion of the VME-MXI-2 board but I am getting the message " Unable to load configuration from file VME-MXI-2.cfg: Save file is incompatible with hardware [-5]". The files is expected to be compatible with the card. What could be happening??
Regards and thank you in advance!!
alcaEliHello and thanks for the reply,
The configuration I am trying to load corresponds to a system that uses windows 95. The OS of my system is windows 98; when I save the configuration of my system to a file and load it again to the VME-MXI-2 card, it loads fine. The configuration from the card working with windows 95 is not loading; in the windows 98 system, once I click load, select the folder and windows 95 configuration file and then click OK the error message stated in the previous email is displayed. Could this be happening because of the differences in operating systems???
Thanks!!
alcaEli -
Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
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- the airplay icon is completely gone! I've reset apple tv, checked home sharing is on, checked my wifi connection is active, no firewalls, but still no luck? any suggestions would be greatly appreciated:)
What IOS and OS are you using Elissa. I think from your post it used to work but has dropped off, is that correct or has it never worked? If it did wotk has anything changed? Check your wifi use with sopmething like istumbler to see if it is being used by neighbours etc?
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I upgraded my 3 yr old iMac to Snow Leopard (OS X 10.6) and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site and installed them, but still no joy. Any suggestions?
aspaceman,
Perhaps I owe you an apology. Having re-read that downloading from HP was unsuccessful I feel uncomfortable. Can I suggest you update your 10.6 system (as noted in your profile) to 10.6.8 (if it is not already there) by using the
Mac OS X 10.6.8 Update Combo v1.1 combo update plus any software updates that then apply. -
i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?
Press Alt or Ctrl+B.
tt2 -
Facebook app is blocked on "waiting..". I tried to close the app firstly but it doesn't appear on the multitasking. I tried the normal and the hard reset. I tried to move the app in another group with itunes but it is still in "waiting". Any suggestion?
I can't! Tried to deleteit from the iphone and from itunes but the X doesn't appear!
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