I'm unable to download my purchased Adobe Photoshop Elements 12?

On 12/17/13 I purchased Adobe Photoshop Elements 12 and installed it on my computer. On 12/19/13, the motherboard croaked and I now have a new computer. My Photoshop Elements 12 won't download and open for me??? Please help or tell where I can get tech support for this issue.
Thank you,
Fran Seamans

Try an alternative download resource...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Similar Messages

  • I am unable to download my purchased Adobe Photoshop Elements

    I am unable to download my purchased products: Adobe Photoshop Elements & Premiere Elements 12
    I tried downloading them a few times unsuccessfully. Now, whenever I try to download this is the message I get:
    "Sorry, Too many download attempts: 5. You were allowed to download only 5 times. If you have any questions, please contact Digital River Customer Service at [email protected]"
    I have only received an automated responese from CustomerServices which was not helpful.

    Try an alternative download resource...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Unable to download and activate Adobe Photoshop Elements 6 for Mac.

    My old mac is being replaced with a new mac and unfortunately, it seems like I will have to repurchase the programs I was using.
    I have a disc for Adobe Photoshop Elements 2.0, and purchased an upgrade years ago for Elements 6.0. The download for the version 6.0 is no longer available. I contacted support and they informed me that my only option was to purchase an upgrade.
    It is very frustrating to me that I cannot continue to use the programs I was using on my old computer. Any suggestions?

    No, sorry. There was an Australian site that had the PSE 6 trial for a while, but that wouldn't help you either, since back then you couldn't enter a serial number into the trial version. If you didn't save your original installation media, I'm afraid you're stuck. Neither Adobe nor ProDesign make PSE 6 available as a download, probably since it would be more trouble for them than it's worth, since hardly anyone bought downloads back then and serial numbers from the disc version won't work in a download for PSE 6 and vice versa, so they'd have dozens of people complaining that there was  something wrong.

  • I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

    I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Purchased adobe photoshop elements 12 dvd but no longer have a dvd player.  need a download version

    I purchased Adobe Photoshop Elements 12 dvd a few months ago and never loaded it onto my computer.  I have since purchased a new Macbook that does not have a dvd player.  How can I get a download version without paying for this product again?  Can I use the same serial number?

    yes,you can use the same serial number
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    do you have a white box inside the outer box and containing the disc sleeve/disc? In my case, it was on the white box. For Photoshop elements it is all numeric and starts with 1057.
    Brian

  • I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

    i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

    Hi ...
    If you have anti virus software installed, you need to disable that in order to download apps.
    Apple's policy clearly states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    edited by:  cs

  • Purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.

    purchased adobe photoshop elements 11& adobe premire elements 11 , but only 1 product downloaded.how do I get the other download?

    Hi 1452rcbfghh ,
    Please try downloading the software from the given link: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Install purchased Adobe Photoshop Elements 11 without DVD Drive

    I purchased Adobe Photoshop Elements 11 but I am unable to load it onto my Ultrabook as it does not have a DVD drive.
    Is there a way in which I could download Photoshope Elements from the Adobe Elements website using the serial number from my purchase?
    Thank you very much for your help!

    follow steps 0-6 and you will be able to download a trial:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    use your serial to activate.

  • Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.

    Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo. Installed it, but programs would not open. Uninstalled and tried again; this time programs would not install completely. Have tried this several times - no success. (Security was turned off during installation). Help please

    Barbara,
    same problem here. Cant install EL 12. Prem 12 is oke. Even the database is changed to 12 by Pr 12 from El 8.
    No operating probl. Windows 7.
    A File is missing cant start El. Premiere works and even media from the catal. is to get.
    Any Idee? Several times downloaded. Deleted earlyer downloads. Run update from prem elem. Nothing helps.
    Please do. Thanks.

  • I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

  • Dear Sirs, I have just purchased adobe photoshop elements 13, adobe premiere elements 13 and I am having torouble installing and finding it to work with it.  Please help.

    Please help, I just purchased Adobe photoshop elements 13, Adobe premiere elements 13 and I have no ideal how to find it on my computer.  It says it has downloaded it in my downloads but when I go to it I can't pull it up.  Which means I can't use it.  Please help me download correctly so that I can use it. Thanks

    Nitan15479421 the serial number should not contain letters.  It is likely you received a redemption code.   Please see Redemption Code Help for information on how to redeem your redemption code.

  • I purchased Adobe PhotoShop Elements

    I purchased Adobe PhotoShop Elements & Premiere Elements 12 ( Download) from Amazon and I was able to install PhotoShop but not Premiere.
    The error reads: Error reading initialization file!

    copy the dvd's files to a desktop directory and click (or double click) setup.
    if that fails, download the installation file.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I purchased Adobe Photoshop elements 9

    I purchased Adobe Photoshop Elements 9 & Adobe Premiere Elements 9 a couple of years ago and installed it on my computer at that time.  I have now replaced that computer with a MacBook Air and would like to install it but there is no disc drive on this computer.  Is there another way to install it?

    You should be able to download the installers from your account at adobe.com if you registered, I think.
    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

Maybe you are looking for

  • Cannot create bean of class...using TOMCAT 3.1

    my root is: "notwww.ucsd.edu/somesub/" my beans are in .../WEB-INF/classes/aseBeans/ the error msg: Error: 500 Location: /studentaffairs/aseAppValidate.jsp Internal Servlet Error: javax.servlet.ServletException: Cannot create bean of class aseBeans.A

  • Change 0analysis_pattern

    We want to change the standard ad-hoc template 0analysis_pattern in the way, that the filter appears at opening and the user do not have to click the link. Does anybody know how to reach this? We try to save the 0analysis_pattern under zanalysis_patt

  • How to Harvest OSB project into OER

    Hi All, I want harvest OSB11g project/services into OER 11.1.1.5.0. and these are installed on linux machine. Can you please provide me the steps to harvest the services from OSB to OER. Thanks in advance. Madhu

  • Automate HFM Task Audit Export

    I am trying to find a way to export the daily task audit info and email it to our auditors on a nightly basis. I figure if I can find out which table in the HFM database contains this audit info I can write something to automatically export it. Does

  • BW and oracle

    Hi everybody, I always use BW in his more simple functionnalities, like flat file sources or R/3 sources. SO I have e question, Can we connect BW directly to an Oracle Database system ? Is it able to query some oracles tables and filled a datasource