I'm unable to open up Lightroom 5, I get this message in a pop up box: "Lightroom encountered an error when reading from it's preview cache and needs to quit" Underneath that is "Lightroom will attempt to fix this problem the next time when it launches."
I'm unable to open up Lightroom 5, I get this message in a pop up box: "Lightroom encountered an error when reading from it's preview cache and needs to quit" Underneath that is "Lightroom will attempt to fix this problem the next time when it launches." It hasn't, what should I do? Thanks Shawn (Irish Se7en) .
Can you try to rename (not delete!) the folder named "YOUR_CATALOG_NAME Previews.lrdata" and restart Lightroom?
Similar Messages
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When I go to open lightroom a message pops up and says "lightroom encountered an error when reading from it's preview cache and needs to quit" I have already restarted my computer, that didn't do anything. I then uninstalled and then reinstalled and still getting the same response.
Open the folder containing your Lightroom catalog. Locate a folder with the extension .lrdata and delete that folder. Do not delete anything else. Then restart Lightroom. It will start building a new previews folder.
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I am using a PC also
Can you try to rename (not delete!) the folder named "YOUR_CATALOG_NAME Previews.lrdata" and restart Lightroom?
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"lightroom encountered an erorr when reading from it's preview cache and needs to close"
I can't get rid of this error message. I have moved/deleted the preview cache..did not help. I then deleted all the other files in the "Lightroom" folder...doesn't help. Please help!! thank you in advance
Thanks everyone. Just for future people who may read this... Turns out..LR had created another catalog on my C:/ drive that I didn't know about. (My main catalog is located on a separate drive.) So, when I was doing all of these steps to my main catalog, it didn't work. Problem was on the C:/ drive. I still wasted a ton of time talking to support and the person was not knowledgeable. He/She kept telling me that my catlog was corrupted even though the error message clearly stated it was the preview cache. All of these software companies need to a) bring their support desks back into this country, b) train the people to actually know the product inside and out. I've had to contact 3 different companies for support over the past few weeks and all of them gave me useless generic answers that you can find on their websites. Frustrating. Sorry for the rant and thanks again everyone.
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I have restarted lightroom and still get the same result, I have also fully uninstalled lightroom and then re-installed 3 times without success
You do not want to delete your catalog file Lightroom 5 Catalog.lrcat with extension .lrcat. This will cause you to lose all of your image editing information.
Locate and rename the Previews Cache folder named Lightroom 5 Catalog Previews.lrdata by adding a .old to the extension (Lightroom 5 Catalog Previews.lrdata.OLD). Restore the original catalog file from the Recycle or Trash bin if possible. See procedure here:
http://members.lightroomqueen.com/Knowledgebase/Article/View/1140/188/lightroom-says-my-pr eview-cache-is-corruptedhow-do-i-fix-it -
lightroom 5 is not opening it gives me an error message there is an error when reading from its preview cache and needs to quite
it also says it will attempt to to fix the next time it opens it doesn't do anythingCheck this thread. Your Previews Cache files are corrupted.
Re: preview cache? -
"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.
It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.
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Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.
There are dozens of threads in this forum that describe the fix
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Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches"."Help
PleaseStan Blumberg wrote:
I have deleted the file but the message persists even after restarting the computer....any advice??...I am using LR 5
You don't delete a file, you have to delete a folder. Is that what you did?
If you deleted the folder specified above, and you still get the message, then it's the wrong folder. Use your operating system's search function and find ALL folders on ALL disks whose name ends with Previews.LRDATA, delete each one found, and then try opening Lightroom. -
I get the following window on loading Lightroom 5.7 -
Lightroom encountered an error when reading from its preview cache and needs to quit.
Lightroom will attempt to fix this problem next time it launches.
I have tried several restarts, without success. Also reinstalled Lightroom; no joy
Any suggestions?Using your system browser (Windows Explorer or Finder), open the folder that contains your catalog. In Windows it is in your pictures folder and then in a Lightroom folder. Inside of the Lightroom folder you will find another folder that has the extension .lrdata. It will have the same name as your catalog except for the extension. You need to delete that folder, and then start Lightroom again. Lightroom will generate a new previews folder, and you should be back in business.
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I recently updated my HP laptop's OS from WIndows8 to WIndows8.1. When I went attempted to open Lightroom5 I got the following message:
"Lightroom encountered an error when reading from its preview cache and needs to quit. "
"Lightroom will attempt to fix the problem the next time it launches"
Every time I relaunch I get the same message. I'd like to understand what might be causing the problem so I can remedy and get back to my photo editing. Any clue as to how to fix this problem would be greatly appreciated.
JPMreset your preferences, Resetting (or 'Trashing') the Lightroom Preferences file - Lightroom Forums
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I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened
https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem. -
I keep receiving this error every time I open LR, "Lightroom encountered and error when reading from its preview cache and needs to quit" and the app won't open. It said LR would try and fix this error next time I opened it but the error remains. I tried uninstalled and installing the app and the error remains. I have windows 8. Can anyone please help???
Use Windows Explorer to open the folder containing your catalog. The normal location is Pictures\Lightroom. Locate a folder with the extension .lrdata and delete that folder. Then you should be able to start Lightroom again, and Lightroom will begin building and new previews folder. Do not delete anything else.
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when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?
You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic -
Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same error message. Says Lightroom will attempt to fix the problem the next time it launches but that is not happening. How do it fix this?
Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT
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