I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.

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TS1702 when I want to install some application from apple store, I always got message " An unknown error has occurred" what should I do to install the application?

when I want to install some application from apple store, I always got message " An unknown error has occurred" what should I do to install the application?

I have the same problem. I need answers on how to fix this. any ideas?

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. Why?

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. How do I solve this problem?

Make sure you have the correct country selected. Click the round flag icon bottom right side of the App Store window.

I keep getting the message an unknown error has occured 0x80090318. I don't know how to fix it. I even deleted itunes off my computer and reinstalled and still get the error message

I keep getting the message an unknown error has occured 0x80090318. I don't know how to fix it. I even deleted itunes off my computer and reinstalled and still get the error message

This helped me.
Go to Start -- Accessories -- Command Prompt, make right click and choose run as administrator
Type this command : netsh winsock reset
then restart your computer, everything should be ok after this. Good Luck.

I got "Invalid link" when I to reset my security questions from rescue email. Moreover when I log in into my Apple ID and click on Passwords and Security I'm thrown out with the message "An unknown error has occurred".

Here is my problem:
Need to change my email with the one that currently I'm using for rescue
Planed to change first the rescue email with a new one.
But:
I Forgot the security questions
Followed the reset security questions instructions.
Got the email on the rescue address but The link I've got on my rescue email to reset my security questions is invalid. By now the 3 hour window for the validity of the link is gone.
If I go via Apple ID, I login successfully but when I select Security I'm thrown back into Manage your Apple ID screen that displays now as well this message "An unknown error has occurred"
Tried several times, the same again and again.
On top of the long hours on the forums I spent 20 minutes over the phone with the US support on international charge, eventually I hanged up while waiting too long for the 3 rd expert but got an email later on indicating to clear my browser history and try again, which didn't work. Case number 519598448. Used my laptop with IE and my iPad, same result.

This problem now appears for me too.
When using iforgot.apple.com email-verification clicking the reset link results in the "Invalid Link" error.
The error, that caused me to do this (password failing to verify against iCloud) has vanished since though.

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

Hey there Dan256162,
I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
iTunes: Possible iTunes Store errors - Apple Support
http://support.apple.com/en-us/HT203174
And here is the linked troubleshooting article that will help you resolve the issue:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

HT202159 while downloading mountain lion, a message appears " an error has occurred". Nothing happens when I press the resume button.

while downloading mountain lion, a message appears " an error has occurred". Nothing happens when I press the resume button.

Can you try to create a new User Account, and then pull the OS through there?
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651

I am getting an error message "an unknown error has occurred" everytime I try to download an App from the Appstore. My ID and password are correctly entered. How do I get rid of it?

I am getting an error message saying "an unknown error has occurred" everytime I try and down load an App. My ID and password are entered correctly. What am I doing wrong and how do I get rid of this?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I'm trying to update some apps and it gives me an error message saying " unknown error has occurred". What does this mean

I'm trying to update my apps and purchase a movie from itunes and it keeps saying "an unknown error has occurred." How do I fix this?

Trying to do both at the same time? Try updating the apps first. Maybe one at a time. Then try buying the movie.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Unable to log on with apple ID - error message "an unknown error has occurred"

When I try and log on to apple website using my apple ID, I get an error message saying "an unknown error has occurred". How can I fix this?
I've changed my password several times and was able to successfully make a purchase from Itunes using new password, so I'm not sure what the problem is.

For whatever reason, I can now log in to the apps store with one of my ids. It says my other account no longer exists so I can not update pages and numbers. It will not let me rebuy these programs under the working account because my computer recognizes that I bought them before.

I keep getting this message An unknown error (-15006) occurred while connecting to the AirPlay device " AirPort Express".

Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

TS1372 After trying all the above mentioned solutions im still getting the error message"An unknown error has occurred" followed by the error number 1439" Any more solutions or is my Ipod screwed?

After trying all the solutions suggested by the the people at apple on their web site regarding the error message The ipod"ipod" could not be restored. An unknown error has occured (1439). After try all 9 of the resolutions provived i'm still getting the same message and am no nearer to restoring my ipod? Any suggestions or is my Ipod screwed?

[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here.

Firefox has been redirecting google searches to sites that have no relation whatos ever to the sear ched words. i have done a virus search with none found. any suggestions

firefox is opened and google automatically comes up, search typed, then sites appear that have no connection at all to words searched or even categories!

Probably caused by either Malware or a search redirect Rootkit.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

HT2589 What do I do if I enter my AppleID in the Mac App Store and all i get back is "An unknown error has occurred."

Need Help. If you can't help, please direct me to a support group from apple or someone you think might help me troubleshoot.
Thank you.

This question regularly comes up under different guises. It's always worth keeping an eye on 'More like this', the column adjacent to your initial post. You'll often find answers and positive leads to your questions there. Don't forget to check out the links within the threads.

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

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