I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

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