I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase
I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.
Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.
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I opened a family iCloud sharing account recently, at first I was able to share photos but now all I can do is receive photos and comments. I currently have the iPhone 6 updated to the current version. Is there something wrong with my phon? I restarted it as well as checked all of my connections the wifi is fine, but all I can do is recieive photos and comments. What could possibly be wrong?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011. When I saved the document, my Finder lists the document without the .xls file extension. Why?
All other .xls documents created by Mac Office 2004 retained the .xls file extention when I migrated them over to the new MacBook Air.I know what happened. When I saved the document I somehow hit the Hide File Extension box. Sorry to trouble this group. I simply resaved it w/o activating the Hide File Extension feature.
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HELP! I had iPhoto on my mac, for some reason it was not responding or damaged. down loaded a new version but can't find my photos. any ideas please. I thought once on the mac always on the mac.
Sorry but we need details to help
What version of the OS do you have? What has changed since iPhtoo worked?
What exactly is the problem - you say "it was not responding" - You downloaded a new version (what version)" -you can't find yoru photos" none of which is helpful
look in your applications folder - is there an Iphoto application there? If so get info and report the version
Look in the picures folder - is there an iPhoto library there? If so exactly (including exact error messages) happens if you double click on it?
what else can you tell us that might help us assist you?
LN -
In my first iPhone 5, the speaker didn't work and people could not hear me on Speaker phone when I used it. When I used the video recording it did not record sound at all only a hissing/static sound, no voice. I wished for a software fix. I did a hard reset, nothing. I did a full restore to factory settings not putting my backup on and the problem persisted.
i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
go about having the device replaced?
Thank you in advance for your cooperation.Nice try! Take a hike.
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I am unable to open PDF files or run adobe flash when its needed I have downloaded it several times and tried updating it. NEED HELP
Adobe Acrobat NPAPI Plug-in, Version 11.0.04
Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04 — from file “AdobePDFViewerNPAPI.plugin”.
application/pdf
Acrobat Portable Document Format
pdf
application/vnd.adobe.pdf
Acrobat Portable Document Format (Interim)
pdf
application/vnd.adobe.pdfxml
Acrobat XML Portable Document Format
pdfxml
application/vnd.adobe.x-mars
Acrobat XML Portable Document Format (Interim)
mars
application/vnd.adobe.xdp+xml
XML Data Package
xdp
application/vnd.adobe.xfd+xml
FormFlow99 Data File
xfd
application/vnd.adobe.xfdf
Acrobat Forms Data Format in XML
xfdf
application/vnd.fdf
Acrobat Forms Data Format
fdf
doubleTwist Web Plugin
doubleTwist Web Plugin — from file “doubleTwistWebPlugin.bundle”.
application/x-vnd-doubletwist
doubleTwist Web Plugin
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
application/x-java-applet
Basic Java Applets
javaapplet
application/x-java-applet;deploy=10.25.2
Java applet
application/x-java-applet;javafx=2.2.25
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application/x-java-applet;jpi-version=1.7.0_25
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Java applet
application/x-java-applet;version=1.1.1
Java applet
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Java applet
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Java applet
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Java applet
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Java applet
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Java applet
application/x-java-vm-npruntime
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QuickTime Plug-in 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
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3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/ac3
AC3 audio
ac3
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mid
MIDI
mid,midi,smf,kar
audio/midi
MIDI
mid,midi,smf,kar
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp,qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-ac3
AC3 audio
ac3
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-midi
MIDI
mid,midi,smf,kar
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
image/jp2
JPEG2000 image
jp2
image/jpeg2000
JPEG2000 image
jp2
image/jpeg2000-image
JPEG2000 image
jp2
image/pict
PICT image
pict,pic,pct
image/png
PNG image
png
image/tiff
TIFF image
tif,tiff
image/x-bmp
BMP image
bmp,dib
image/x-jpeg2000-image
JPEG2000 image
jp2
image/x-macpaint
MacPaint image
pntg,pnt,mac
image/x-pict
PICT image
pict,pic,pct
image/x-png
PNG image
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image/x-quicktime
QuickTime image
qtif,qti
image/x-sgi
SGI image
sgi,rgb
image/x-targa
TGA image
targa,tga
image/x-tiff
TIFF image
tif,tiff
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3gp,3gpp
video/3gpp2
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avi,vfw
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flc,fli,cel
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avi,vfw
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Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
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application/futuresplash
FutureSplash Player
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application/x-silverlight -
I continue to have an Adobe error when booting up my computer. It reads: this specific module could not be found. \AppData\local\diagnostics\tlfpizv.dll
Please tell me there is a fix that does not involve buying a computer clean sweep program.Hi brigitta2,
You might be getting the error message because of any of the following reasons:
.dll files are corrupt or missing
Attack of malware or other spyware
Incorrect installation of applications
Damaged Windows registry
Old Windows device drivers that need to be updated
The problem can be sorted if you know the exact reason behind the same. Please let me know the exact error message that appears on your screen.
If the issue is with damaged files then you might need to replace them or if it is a system issue, then please take your laptop to an expert who can deal with system issues.
Regards,
Anubha -
has anyone had issues with syncing music? i can no longer sync any of my music that was already on my itunes to my phone for some reason???
Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.
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How do I create a new account in iTunes with a new email address?
I need to switch my daughter's email address and link this to an iTunes account. However, I am worried that all songs that were previously downloaded will not be able to play because of DRM. Does anyone know how to take an iTunes library created under a previous account (under an old email address and password) and assign it to a new account with a new email address? I am trying to do this without burning a whole bunch of CDs and importing the songs into the new iTunes account.
Thanks!if you select the tracks you want and then click on get info in the pop up window where you put cover art in and tick Grouping insert art
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How do I change the email address associated with FaceTime. I received a notification that it was being changed to an old email address. I want to change it back to my current email.
Hi there,
You may find the information in the article below helpful.
FaceTime for Mac 1.x: Sign in to FaceTime
http://support.apple.com/kb/PH5645
-Griff W. -
Last week i was able to use every function of my ATV, however in the last couple of days, I've been unable to get my macbook air to mirror to our tv. Nothing has changed - I havent done anything different. Ive read and re-read discussions to no avail. Please help if you know how I can troubleshoot this issue.
not sure if atv or atv2 but shouldn't make a difference in working order, as I said earlier, nothing has changed so why is it no longer working?
Cheers
UrzayI have macbook air with osx 10.9.5. Play thru hdmi cable to TV no problem until I loaded Sling and played the first time. The next day it would not play to my big screen thru the same port and cable. My 10 year old Sony laptop will play with no problem, but not as high a rate and quality. Seems to me Apple didn't like me playing their competition? Could this be the problem?
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recent upgrade I lost all my contacts, I only had icloud for find my phone. My son backs his contacts up to my id, so when the upgrade happen it wipped out my contacts. I had been doing backups on my computer when I plug it in. But the problem is that it overlays the previous backup and after the upgrade it wiped out my phone contacts. So now I lost them and can not recover them. You need a more robust backup for IPhone.... I can not use the cloud because of my work will not let me. I have confidential information or access to it on my phone. I do not like each time I upgrade I lose my contacts and then I can't recover them because the backup runs again and overlays it. Should be a way to get increamental backups at point and time and not overlay everything. So frustrating with my upgrades and constantly losing my contacts. Very insufficent.
I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS. -
I have been working on a video for awhile now and I've recently noticed that my .flv export format has been removed from my choice of encoders. I export from Poser Pro Game Dev to Png Image Sequence. I organise a cam angle in After Effects...I re render out to a png image sequence.. continuing to hold quality. Then when a scene is done; I use Premiere to export a 1080 by 720 wmv format 29.97. But now I can't encode from Premere, Media Encoder, or Affter Effects. Please ...Any help would be much appreciated.
Hi,
I have been working on a video for awhile now and I've recently noticed that my .flv export format has been removed from my choice of encoders.
Check this for more information: removal of FLV and F4V export features from Adobe Media Encoder, After Effects, and Premiere Pro | After Effects regio…
But now I can't encode from Premiere, Media Encoder, or After Effects.
What exactly happens when you try to export?
Thanks,
Rameez -
My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My account was deleted for security issues. I made a new account, but I can't syncronise my apps with this new account. I bought a new Iphone and would like to transfer the apps ans music on this new one. Can somebody help me?
Why would you make a new account? This will likely cause many problems. Just get you old account enabled.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
Everything you purchased with the old account will always be tied to that account. You will have to authorize the computer for that account and you will have to update the apps from that account.
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