I need help from itunes

ok every time i try to sync sume movies to my ipod i have to put in my password in 2 times and then it say i have to reset my password.  i have other movies that i payed for off of itunes and they sync just fine

Hi
To me - out of range error - or I haven't a clue - BUT !
Why not ask in iTune forum ?
Yours Bengt W

Similar Messages

  • Need help from ITunes on automatic sign-in box!!

    Does anyone know how to contact someone in ITunes?  This is so frustrating that you cannot get support for a problem that none of their Help subjects cover.  I need an email address to write to ITunes.  I recently changed my e-mail sign-in and password.  When I go into my Account information, it has the new e-mail and password.  However, when I go to do something in ITunes and they bring up the automatic sign-in box to put in your password, my old e-mail address is in there automatically and it cannot be changed.  I need to talk to someone who can make sure this is changed to my new e-mail address.  HELP!!!!!

    I know that but I've had my devices more than 90 days.  This is serious as I cannot get into ITunes from my IPhone or my IPad.  It is STILL bringing up my old email address to sign in on both devices.  I went into my Settings and it also has my old email address under Apple ID and there is no way to change it even though I do not have that email address anywhere on my IPhone or IPad as I've changed it to my new email address.  Everyone has my new email address but yet they are still picking up my old email address for the sign-in screen.

  • TS1717 This article is vague and unhelpful. My iTunes needs help from a pro. I have over 120,000 songs -- NO movies, TV, radio, or books... I have other programs which efficiently run things which are not audio-based. So why can I not get iTunes working w

    This article is vague and unhelpful. My iTunes needs help from a pro.
    I have over 120,000 songs -- NO movies, TV, radio, or books...
    I have other programs which efficiently run things which are not audio-based.
    So why can I not get iTunes working well?? It now takes at least 10 secs for any operation to be completed!
    That is just plain evil. But I am sure I could do something to help.
    All the music is on an 2T external drive.

    TS1717 as noted in the thread title...
    Brigancook, is the library database on the external or just the media? iTunes reevaluates smart playlists and rewrites its database after every action on the library. I've found this can make a library half that size, with a lot of smart playlists, quite sluggish. That said I'm aware part of my problem is aging hardware. Having the database on the internal drive may improve performance if it is currently on the external.
    I'd expect to see an exponential relationship between size and response time which may explain what you see. Cutting down on the number of smart playlists might help. If we're really lucky the long awaited iTunes 11 might have streamlined some of the background processes as well as cleaning up the front end.
    tt2

  • I need help fixing itunes crashes on my old mac

    i need help fixing itunes crashes on my old mac

    Thanks for your reply,
    I have both the silver discs specific to my iMac and Mac Pro models that you receive with your Mac, and a general copy of Snow Leopard that you buy from the store.
    I used the silver disc that is specific for my iMac to install the drivers, and Boot Camp 3.0 on my iMac. But with the Mac Pro, the software is older and only has Boot Camp 2.0, thus I'm wondering if I can simply use the software on the general copy of Snow Leopard I own, or does the silver disc contain specific drivers for my Mac Pro that I need?
    I'm under perhaps the wrong impression that the silver discs that you get with your Mac purchase contain drivers for your specific Mac model which you can't get from the general Snow Leopard disc.
    Thanks.

  • Would like to trace my ipod touch because I was robbed. I would find it please. need help from you guys. Not because I am able to get another. Thank you.

    would like to trace my ipod touch because I was robbed. I would find it please. need help from you guys. Not because I am able to get another. Thank you.

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I need help from Customer Support. Whatever this charge is on my credit card,

     He recibido un cargo de su tienda, que curiosamente he visto que se han hecho muchos cargos a diferentes personas bajo el mismo copncepto y tienda.Favor acreditarme dicho monto porque no he comprado nada con ustedes y ni tengo idea donde está Minesota.Este es mi cargo. 23/07/15323343GEEKSQUAD RENE00015826 RICHFIELD UUSRD$1,428.010.00 Y veo en Internet que otros clientes han hecho reclamos del mismo concepto.   Subject Author PostedGEEKSQUAD RENE00015826Care‎03-09-2015 06:30 PMGEEKSQUAD RENE00015826 Unknown ChargePriscillaQ‎12-29-2014 10:08 PMrandom 10 dollar charge from richfield MN to my ac...ChrisBurns‎07-01-2015 12:50 PMUnknown Geeksquad charge on my Credit CardHardingR‎12-01-2014 05:57 PMGeekSquad protection terms changed without being i... Lo que me hace pensar que algo anda muy mal en ese Best Buy.  Como es posible que no hayan corregido e identificado quienes están detrás de este fraude que lleva años. I need help from Customer Support.  Whatever this charge is on my credit card,jesmann‎10-05-2014 04:52 PM  

    Hola scj2000-
    Muchas gracias por visitar nuestro foro en búsqueda de una explicación al cargo que recién apareció en tu tarjeta de crédito.
    Entiendo su preocupación, ya que cualquier cargo extraño que aparece en un estado de cuenta puede ser alarmante. En este caso, el último cargo que puede recuperar usando el correo electrónico que usaste para registrarte al foro, refleja que se renovó un antivirus Kaspersky. Esta autorización nos diste cuando realizaste la compra de tu Lenovo, desde entonces se renueva automáticamente la licencia de antivirus.
    Las otras publicaciones que has leído, indican lo mismo. Un cargo que se ha hecho a la tarjeta de crédito que se presentó durante la compra con la autorización del cliente.
    Lamento mucho la confusión y espero esto aclare tu duda.
    Atentamente,

  • I need help from chile and use a language translator to write and not turn my iphone4

    I need help from chile and use a language translator to write and not turn my iphone4

    http://support.apple.com/kb/TS3281       
    Not turn on

  • I had to factory reset my computer now I have lost about 36 hours of purchased music and cant get any help from itunes.

    I have lost access to about 36 hours of music and can't get any help from itunes, any suggestions?

    HelplessGG wrote:
    I have lost access to about 36 hours of music
    Download Past Purchases  >  http://support.apple.com/kb/HT2519
    HelplessGG wrote:
    ...can't get any help from itunes, ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Suggestion:
    Once you get this resolved... Create and Maintain a Backup of iTunes.
    >  http://support.apple.com/kb/HT1751

  • Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.

    Hey guys need help regarding iTunes U. My school is moving for iOS and Mac in the classroom and I have been appointed Junior Administrator for the schools technical department and integrating these devices into the classroom.
    I have an appointment with a director on Tuesday. I want to demo iTunes U. Problem is I have never used it before and have no idea how to set it up and even if I should sign up.
    Please help any ideas regarding iTunes U and how I should direct the meeting tomorrow.
    Please please post here.
    Thanks
    Tiaan

    Greetings fcit@!A,
    After reviewing your post, it sounds like you are not able to select none as your payment type. I would recommend that you read this article, it may be able to help the issue.
    Why can’t I select None when I edit my Apple ID payment information? - Apple Support
    Thanks for using Apple Support Communities.
    Take care,
    Mario

  • I really need help from a human being in using the iTunes store.  4 years ago we got an audio book on learning japanese to play on the ipod.  Now the iTunes store just wants to sell me apps for the iphone or ipad.  I do not have iphone or ipad.  I want...

    Sheesh!  This old man of 70 is really lost in how to use this Apple support community or how to use the iTunes store search.  I do not even know what question to ask.
    James Gray

    Because you stated that you were looking at audiobooks that you could download to the iPod, and talking about apps only being for the iPad and iPhone and none for the iPod. So, even though the source was the iTunes store, you implied that what you were looking for needed to go on the iPod.
    Look, we are not Apple here. We are just fellow users of Apple equipment. We volunteer our time here to try to help people out with issues.
    The reason I needed to know what model of iPod you have was because you were asking about apps. However, unless you have an iPod Touch, there aren't any apps you can purchase from iTunes for it. And that was what I was trying to establish. Now that we have eliminated the option of apps from the discussion, we can focus on Audiobooks.
    As far as Audiobooks go, you can sync any audiobook that your purchase in iTunes to your Nano.
    So, as I indicated in the previous post, if you are looking for Audiobooks then go to the iTunes Store, and in the search bar in the top right-hand corner, type in "Learn Spanish Audiobooks". A list of available audiobooks to learn Spanish will display.
    Best of luck,
    GB

  • Need help transferring itunes library from old laptop to new laptop

    Can someone help me?? I have a new laptop and have installed itunes on it. How do I get my old library from my old laptop onto my new one? What about all my playlists?
    Thank you in anticipation!
    Lisa

    There should be one iTunes Folder that contains many iTunes folders underneath it. Copy that one to a memory stick (if it will fit), not the location you copied it from. Copy it to the same place on the new computer. iTunes should find and recognize it if it was in the default location. You just need to start iTunes on the new computer.
    Be sure on the old computer to start iTunes, go to the Store menu on top, and Deauthorise the old computer. On the new computer do the opposite, go to the Store menu and Authorise that computer. You will have to enter your Apple ID and password.

  • ITunes Plus Upgrade--No help from iTunes Support

    I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
    My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
    Here is my problem..
    I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
    My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
    When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
    Dear Tom,
    Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
    Sincerely,
    iTunes Store Team
    Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
    I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
    Anyone have any ideas.

    This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
    I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
    So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
    Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

  • I need help with iTunes. I just bought a new laptop and I have a few questions

    So I  just bought a new laptop and few days ago. It's an HP. I have the iPhone 4 (8GB). So all my songs from iCloud are on my phone. I want to manually put them on my phone. All of my songs, videos, pictures etc. are on my new laptop. I went to apply the changes on iTunes when I selected "Manually manage music and videos". And a message came up saying "This iPhone is synced with another iTunes library on another PC. Do you want to choose to erase this iPhone and sync with this iTunes library?" Under that it says "Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
    So what do I do? I don't want to click sync and loose everything on my phone. I will no longer use the other comuter. I really need help.
    Thank you!

    There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141
    You should be able to copy iTunes purchased music from the phone via File > Devices > Transfer Purchases
    If you still have your old computer and you haven't copied your library over form it, then there are also some methods listed on this page about how you could copy it over : http://support.apple.com/kb/HT4527 - the page refers to music, but I've used the home sharing method to copy apps, films etc between computers.

  • I need help getting itunes on my new computer. old one crashed

    My old computer crashed, I downloaded iTunes on my new computer and need help getting all of my stuff on it that I had. I did 'home share' to see if that worked, and it didnt.
    Also, on my old computer, when I synced my iPad & my husbands iPod, it didnt sync any music or podcasts, no videos-and i went through each category seperately to sync it and it didnt work. So I can't sync my devices to the new iTunes bc not everything is on there that i have purchased.

    It has always been very basic to always maintain a backup copy of your comuter for just this occasion.  Use your backup copy to put everything on the new computer.
    If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Need help w/ iTunes + Quicktime

    I just recently downloaded the new version of iTunes (without any success) and now I can't access iTunes or Quicktime. I am also having trouble uninstalling Quicktime from my computer. Here's what I have done, so far.
    1)I have uninstalled iTunes
    2) I tried to uninstall Quicktime, but when I go to remove/add programs, I don't see a "remove icon". It only says the program is "rarely used". What to do?
    3) When I click on the start menu and go to program, Quicktime is on the list, but when I hold the cursor over the QT icon and click on the uninstall option I get this message: "This action is only valid for products that are currently installed". This leads me to believe that Quicktime is actually not on my computer. But how can I be sure? What to do?
    4) I have also had no success when I try to reinstall any version of iTunes + Quicktime or iTunes as a stand-alone program. I am simply stumped and need help.
    TIA...Rick

    Try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
    http://support.microsoft.com/kb/290301

Maybe you are looking for