I need help reinstalling the Adobe Creative Suite

I recently had to replace the hard drive on my computer, therefore I am now having to reinstall the Adobe Creative Suite.  Whenever I try to reinstall the programs error 255 comes up and it does not allow me to install the software.  Does anybody know how I can fix this error?  I have tried searching on the internet and have gotten no help so far.

Running out the door right now (late) but here's my situation:
1. Operating system: OS X Lion version 7.3.5.
2. Something happened, and my photoshop program refused to open: "Disk is not available."
3. I have been working with programs installed from Adobe Creative Suite 5.5 Design Premium.
4. I couldn't uninstall Photoshop using the uninstaller.
5. Finally was able to uninstall with AppCleaner.
6. Attempted to use my Creative Sutie disk to re-install Photoshop - was told I couldn't because of "error 255".
7. Haven't been able to find what "error 255" is.
8. I'm not a techie, am trying to be careful, am stuck.
Gotta run, look forward to your response, Jeff - thanks!

Similar Messages

  • How do I get help reinstalling my Adobe creative suite 6 after IMAC IOS 10.8 crashed?

    How do I get help reinstalling my Adobe creative suite 6 after IMAC IOS 10.8 crashed?  Apple had to reinstall operating system and all programs & data were lost.  Adobe System say serial number valid, but qualifying product can not be found on this computer.

    When you're installing Adobe upgrades, there are two ways of doing it:
    Have an existing, qualifying version already installed. Install the upgrade and enter your upgrade serial number. The installer will detect the earlier qualifying version already installed and the upgrade will finish installing. That is not your scenario.
    The second option (and easiest on new computers with no Adobe software previously installed) is to simply install the latest version (usually an upgrade) and enter your upgrade serial number. That's what you've done so far.
    The installer will look for an earlier version already installed on your computer. If it cannot find one, it will prompt you to enter the serial number from an earlier version. Once you enter the earlier qualifying version serial number, the upgrade installer will complete the installation. If you cannot find an earlier version serial number then the upgrade will not be licensed and will go into trial mode. From there you can use it for 30 days until it will no longer launch.

  • I need to reinstall my adobe creative suite 6 on a new MAC, which does not take CDs. How do I do tho

    I need to install my adobe creative suite on a new MAC, which does not take CDs.
    Any clues

    Is your CS6 serial number for Windows or Mac? If Windows then you must apply for a platform swap to get a Mac serial number for CS6.
    If you already have a CS6 Mac serial number then download CS6 from
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • Need help with CS4  Adobe Creative Suite 4  (CS4)

    Can someone help?? I am trying to reinstall my cs4-the first disc goes fine but when told to insert disc 2 I cannot get it to run and I don’t see it when it right click on my computer.
    How do i do this???

    Please try the Desktop installation and check, it might be help you resolve the issue.
    Below is the link with instucrtion to do desktop installation :-
    For Mac :- http://helpx.adobe.com/creative-suite/kb/install-creative-suite-4-or.html
    For Windows :- http://helpx.adobe.com/creative-suite/kb/install-desktop-cs4-products-windows.html

  • My computer was cleared and need to reset my adobe creative suite ID

    Hi, my computer was cleared and I need to reinstall my adobe creative suite CD. How do I go about getting my ID back so I can reinstall?

    Hi There,
    Kindly provide the below mentioned details so that we can appropriately.
    Name and version of the software:
    OS version:
    Please try the download link from below mentioned link.
    Other downloads
    Thanks,
    Atul Saini

  • What do I need to do to reinstall my Adobe Creative Suite 6 again?

    I purchased and installed the Adobe Creative Suite 6 and I recently had to back up my computer and set it back to factory settings.  What do I need to do to make this happen?

    John, thanks for your response!  I appreciate it.  When I try to reinstall just as I did before, it brings me to the section where I punch in my serial number, and after I do that, I get a message that the product has already been used or something like that.
    Since I'm installing a second time, I am running into this problem.  Do I need to be issued a new serial number?  Do you know if there is a phone number to call a rep at Adobe?
    Thank you!

  • I am still waiting for my student approval to set up the Adobe creative suite. Can you please help?

    I am still waiting for my student approval to set up the Adobe creative suite. Can you please help?
    Jasper

    Why are you asking this in the Adobe Reader forum?
    Best contact Adobe Customer Support.

  • I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

  • Re-install the adobe creative suite with my 12-month pre-paid membership

    My laptop was restored to factory settings and basically completely rebuilt, and in the process I lost the adobe creative suite apps that I had installed. When I tried to use my membership access code to reinstall the apps, it said the access code had already been used. How can I reinstall them with the membership that I have already paid for?

    Hi there!
    In your case, I'd highly recommend switching off auto-renewal once you've purchased your annual membership. You can make changes to your Creative Cloud subscription on the My Account page on Adobe.com: https://www.adobe.com/account.html Just click on "My subscriptions and services" in the far right column. Once your full annual membership commitment ends, go in and make sure your annual membership has fully expired and does not automatically renew. Then all you have to do is purchase your 12-month pre-paid from Amazon and make sure you use the same account information you used in your first subscription.
    The only fee that you could encounter in this process is if you decide to cancel your annual memberships early: (taken from the Creative Cloud FAQ)
    If you decide to cancel a 3- or 12-month prepaid membership purchased at a retailer or online store, you will receive a refund of 50% of the value of the time left on your membership. To cancel your membership, contact Adobe Customer Service.
    To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.
    So make sure your full annual membership does not renew after your commitment date!
    After your annual membership expires or is cancelled, the applications you have installed will be deactivated and you won't be able to use them. You don't need to uninstall and reinstall them - you'll just need to enter your new subscription information in the Application Manager the next time you reopen the applications.
    If you have any issues with this process, or want more personalized help, you can always contact Adobe Customer Service: http://helpx.adobe.com/contact/

  • I already have the Adobe Creative Suite but I do not have Edge Animate, how do I get it?

    I already have the Adobe Creative Suite, but I do not have Edge Animate, which I require for a course I am taking (only need for about 3 months), how do I purchase the single app?  It is also not letting me download the free trial.

    CC 2014 is not a separate plan, it is the newest version of the CC plan
    http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
    This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
    -so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
    If you are sure you don't need the old CC programs
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    -read reply #3 about the ORDER of uninstalling & installing https://forums.adobe.com/thread/1242671

  • I have purchased the Adobe Creative Suite 6 Design & Web Premium but will not allow me to register?

    I have purchased the Adobe Creative Suite 6 Design & web Premium & it will not allow me to register the software --- I'm having to use the trial version --- will you please help me in updating --- the products that I have paid lots of money for?
    And I currently have Adobe Audition 1.5 --- please contact me via [email address removed]
    but I would like to get this registered immediately ---
    Currently I have been the recipient of a very bad experience regarding the manner in which Adobe is forcing me to spend more money on products without allowing me to upgrade accordingly --- or in having to speak to a FOREIGNER --- who cannot communicate properly .... please respond as soon as possible ... please.
    My experience in trying to speak to someone with a 'Extremely Thick Accent' was very unpleasant and aggrivating ... and ended up 'going no where.'
    I need to speak/communicate  with someone who can help in using the product that I have paid a lot of money for.
    Mason Ramsey
    p.s. my current purchse of Adobe Creative Suite 6 Design & Web Premium

    Well, what exactly isn't working? Do you get any errors? What system are you on? As a start, check this:
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    Mylenium

  • Hi need a re-download Adobe Creative Suite 3 Production Premium

    Adobe Creative Suite 3 Production Premium re-download
    My computer failed and I had to upgrade to windows 7. But I lost my Creative Suite 3 CD on a move.
    Can you please help me? This suite was a way for me to make extra money shooting and editing.
    Production Premium
    3
    Win 
    July 6, 2010 
    Serial: <Removed by Moderator>
    Thanks for what ever you can do for use.
    Blessing,
    Michael Bartley
    <Removed by Moderator>

    The link does not work for me.
    Michael Bartley MHM
    Date: Tue, 21 Aug 2012 17:50:05 -0600
    From: [email protected]
    To: [email protected]
    Subject: Hi need a re-download Adobe Creative Suite 3 Production Premium
        Re: Hi need a re-download Adobe Creative Suite 3 Production Premium
        created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    I have removed your serial number and phone number as this is a public forum.  You can follow the steps listed at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html to download a new copy of the install files.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4638245#4638245
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4638245#4638245. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Trouble reinstalling my adobe creative suite

    My computer recently was wiped, I used my external hard-drive to restore the computer but lost all my programs, in trying to reinstall my adobe creative suite this message keeps appearing "Inconsistency in the installer database. Please restart your computer and install again."  I have restarted and retried this multiple times but to no avail, please help!

    Run the Creative Suite Cleaner Tool and reinstall everything Adobe from scratch. The error points to an outdated installer database already being in place, possibly from restoring your backup. You may also manually delete caps.db and any of its backups to same effect...
    Mylenium

  • I have bought and been using the 'Adobe Creative Suite 6 Design Standard'. How do i move this from one laptop, to another laptop?

    I have bought and been using the 'Adobe Creative Suite 6 Design Standard'.
    How do i move this from one laptop, to another laptop?
    I require this for uni, and am struggling to move it across!
    If you can help that would be great

    Hi 7717arrow,
    Please use the below link to download CS6 Design standard on the new machine.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Use the same serial no. to activate the product.
    Thanks

  • I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

    I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
    Hello, I had an Adobe Muse membership and I have changed it to a full Adobe Creative cloud membership. The problem is when I login in to business catalyst and try to push live  a second site, it tells me as follows:  Your Adobe Creative Cloud Membership has reached its limit for hosted sites.
    I think business catalyst has not recognize jet that I have change my Adobe Creative Cloud Membership and does not allow me access to the 5 sites that are supposed to come with my adobe creative cloud.
    Please help me refresh my status on business catalyst so I can publish my 5 sites.
    thanks

    Hi,
    Please reach out to our direct support via case or live chat as this may require escalation.  It appears your account is not syncing with your adobe ID for whatever reason and will require further investigation to help resolve.  We'll need your ID(s) plus any additional details so we can correct this for you. 
    - http://helpx.adobe.com/contact.html
    Thanks,
    -Sidney

Maybe you are looking for