I need help with a new download

I Subscribed to Adobe 9 Pro and downloaded it.  However, when I try to open a document, I am sent back to the subscription page.  Can you help me?

Hi jerryg47966889,
You must have signed in with your Adobe ID credentials while downloading Acrobat pro subscription.
Are you able to open Acrobat itself or not?
Do you get any specific message while opening a PDF?
Please let me know.
Regards,
Anubha

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