I need help with iTunes sign in, I get an error!

When ever I try to sign in to my iTunes account, I just get "We could not complete your iTunes Store request. An unknown error occurred (-9808) There was an error in the iTunes Store. Please try again later"
I have been "trying again later" for months! What can I do to FIX THIS?

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Need help with correct setup for SuiteLink - Get ACE error message 7078

When I enable SuiteLink via:
ace_set_mode( g_ah, ACE_MODE_ENABLE_SUITELINK, TRUE );
ace_set_file( g_ah, ACE_DIR_SUITELINK, "D:
PW
201108
SuiteLink" );
ace_set_file( g_ah, ACE_DIR_NAME_PARSING_FILES, (char*)"D:
PW
201108
ncoalink");
Right after
ace_open( g_ah );
I get the following ACE error: 7078
where the description is: an incompatible version of the name parsing library required to run was found.
1) I'm not entirely sure where ACE_DIR_NAME_PARSING_FILES should be pointing to. We don't use NCOA but the documention says both SuiteLink and NCOALink use the same parsing files.
Inside NCOALink\ there is parsing.dct with a datestamp of 1/13/2009 which seems old.
I am running ACE800cRev5, just downloaded the July 2011 directories. ace32.dll version 8.4.5.0
Thanks!

Michael,
A regular ACE job with Suitlink enabled would also use the same parsing files located in ncoalink\. The parsing.dct included with my ACE 8.00c.05 is also dated 1/13/2009.
I have little expertise with ACE RAPID, but I would guess that ACE_DIR_NAME_PARSING_FILES should also be set ncoalink\
Regards,
Brandon

I am trying to update an ipod version 2.2 with itunes but I keep getting an error (-1). Is this an hardware issue according to Apple and if so is there any way to fix this.?

I am trying to update an ipod version 2.2 with itunes but I keep getting an error (-1). Is this an hardware issue according to Apple and if so is there any way to fix this.?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
If you disabled yuor computer's security software then that indicates a hardware problem,
I would say it is not workth fixint your old. likely a 1G. iPOd.

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is off

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?

Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again

Cannot contact Apple, need help with iTunes & Registration?

1, The number provided does not work outside the US.
2, The number for Thailand doesn't work either.
Serial number: C02KJ0xxxxxxx
Technical Support says is Expired ???
3, Can can tech support be expired on a 3 day old machine?
4, Why won't it register on the website?
What a nightmare. I want to register my 3 day old computer but you say tech support has expired.
I'm in Thailand and cannot call your support number. Its the number is incorrect.
Really need some help with iTunes can someone help me? OK to pay but I really really need some support.
Jason

First, have you moved or renamed the iTunes or iTunes Music folders, or any of the folder or track files in those folders, since iTunes last worked correctly?

I need help with iTunes. I just bought a new laptop and I have a few questions

So I just bought a new laptop and few days ago. It's an HP. I have the iPhone 4 (8GB). So all my songs from iCloud are on my phone. I want to manually put them on my phone. All of my songs, videos, pictures etc. are on my new laptop. I went to apply the changes on iTunes when I selected "Manually manage music and videos". And a message came up saying "This iPhone is synced with another iTunes library on another PC. Do you want to choose to erase this iPhone and sync with this iTunes library?" Under that it says "Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So what do I do? I don't want to click sync and loose everything on my phone. I will no longer use the other comuter. I really need help.
Thank you!

There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141
You should be able to copy iTunes purchased music from the phone via File > Devices > Transfer Purchases
If you still have your old computer and you haven't copied your library over form it, then there are also some methods listed on this page about how you could copy it over : http://support.apple.com/kb/HT4527 - the page refers to music, but I've used the home sharing method to copy apps, films etc between computers.

Please I Need Help With iTunes..!!

Hi I am New In This Forum and I hope I Could Find The Help I Was Not Able To Find and Get at Apple Store / Support Dept Lots Of Times I Call Them Over The The Phone I Am Not Kidding When Say Probably 10-15 Times, Plus The Times I Went Ahead To One Nearest Apple Store To My House For The Same and The Only Unique Problem That I Been Complaining For The Last 6-8 Months....Error Messages Like This >> iTunes : ERROR REQ Could Not Be Completed, Item You've Requested Is Not Currently Available In The U.S Store...!!! I Really Don't Understand it what Happen I Was Using Before For Years, I Have Like 5,000 Songs and Videos, Movies, Pictures etc, I Mean I Was Able To Use it, I Can't Not Even Have Access To Login To My Account at All Either..and APPLE STORE, They Just Told Sorry They Don't Know What's Wrong With it Don't Know How To Help Me..
My INFO IS: MacBook Pro 2010-2011
MAC OS X
VERSION: 10.8.2
PROCESSOR: 2.4 GHz INTEL CORE 2DUO
MEMORY: 4 GB 1867 MHz DDR8
STARUP DISK: MACINTASH HD
I Really Hope There's Someone Who Might Be Able To Help Me Out, To Resolve This Issue Or I am Going To Be Go Crazy About This Issue With iTunes...The Matters is That For Therapy I Really Need My Music and Its Not a Joke Music Its My Therapy Some How...Long Story...
Once Again Thank You. God Bless You All
Irene/[email protected]

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538

Need help with Itunes Authorization issue

I've been a Itunes/Ipod user for a couple years. During that time, I've sure spent over $500.00 on Itunes music from the Itunes store for my Ipod. My daugter and I both have Ipods.. There have only been 2 machines with Itunes installed here but I occasionally rebuild my computers to have the latest and greatest hardware for my business.. The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades. Everything went smoothly including importing my purchased music back into Itunes.. The problem is I can't listen to it now. When I try to double click a song I get an error that says "You have already authorized 5 computers with this account. To authorize this computer you must first deauthorize one of the other computers" This isn't possible because the computers aren't around anymore to deauthorize. They were all housed (except 1, my daughters pc) in the same case as I have now.. Please respond...

The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades.
okay. you may have ended up with multiple authorisations on that PC due to the system changes. if so the following documents should be of some help with techniques for freeing up authorisations:
One computer using multiple iTunes Music Store authorizations
About iTunes Store authorization and deauthorization

I need help with itunes for windows 7.

wondering if any one can help? i am running windows 7 and i recently had trouble with itunes it used to open and work, when i recieved my new iphone itunes decided not to open any more i tried un-install and re-install and it didnt work i reset my laptop back to its factory settings and re-installed itunes it worked for that day then went wrong again. i have tried doing apple software update and it comes up with error and some numbers followed by cc. if i try and re-install itunes it says invalid right to use bonjour.
any help? thanks

I have absolutely no idea who Ari is
It appears you do not know how to use this forum
To reply back to Ari, you should have done that on the same thread so that he can see it
Yes, you can call Apple if you are willing to pay for it
Allan

New laptop need help with itunes.

okay so i got a new laptop for xmas and i want to transfer my songs from my old desktop to my laptop. is there a way i can load my ipod onto my laptop and use that to transfer songs.
my friend said that when i plug in my ipod to my blank itunes it will erase my songs. is there a way to download my songs to my laptop from my ipod?
i really need help!
THanks for the help.
xo kaiit
windows dell Windows XP

Your friend is right. the iPod cannot be used to update iTunes. I had the same problem about a year ago, and I just transferred each song using my jumpdrive. It's painstakingly boring, but it will work without wiping anything clean.

Need help with itunes iphone update

When I try to sync my iphone 4 with ios 7 to itunes for windows, I also receive the "can't use devise...requires itunes 11.1 or higher". I am advised to download this version at itunes.com. However, when I follow the link, I am not allowed to download b/c my phone already has itunes installed on it. The download link offers no tab or lik for either updating or downloading any new software. What am I missing? BTW, my pc is updated with itunes 11.1.

Same problem here. It shows up under devices but there is no "page" for it. No tabs, music, apps, nothing.

Need help with iTunes and audio config

i get an error message and can't open up the program.
iTunes cannot open because it has detected a problem with your audio configuration.
So what do i do??

Try the instructions in this article.
(23165)

I need help with iTunes 7, but its a little more complex than that

I share a computer with my brother, which makes my situation a little trickier than usual. You see, I want to install the new version of iTunes, but when the setup was done, and it as ready to install, an error occured. I forget the number of the error but it said that I had not given it verification of ownership and that the program could not be stopped. i have a vague idea of what i have to do, i have to wipe my comp clean of iTunes and then download the new version. The problem with that is that my brother is an arrogant idiot who has little patience for anything that he doesn't understand. That's why I'm reluctant to wipe iTunes clean. I know that we can just save our iTunes library in some folder or on a disk, but it'll take me a while to get it through to him that no harm will come. That being, does anyone know how to wipe iTunes off my account only, and then install iTunes 7 on my account only. I got my iPod video for X-mas and its proven to be utterly useless so far. I really hope that one of you can assist me because otherwise, i'll have to deal with a lumbering b

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?

Need help with iTunes and QuickTime

iTunes not opening. Followed Web instructions to reinstall QuickTime. It will not download. Antivirus, pop up blocker and web accelerator off. Have year-old Dell with Windows 7; internet via HughesNet - slow. What should I do? Thanks

It will not download.
Do you get an error message when you try to download the QuickTime Player? If so, what does it say? (Precise text, please.)

I need help with Itunes 7

So I downloaded since I upgraded ipods from a mini to a nano. Now it won't even run I double click it and it still wont show up..I've tried that MSConfig thing that was mentioned in the other thread. This is really frustrating and I dunno where or who else to ask. Thanks for your guys time.

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?

I need help with iTunes sign in, I get an error!

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