I need my serial number for Photoshop CC

I removed Photoshop CC from an old second hand MacBook Pro I brought on gumtree.com and installed it on my iMac. I don't have the name or contact details of the person I purchased the laptop from and therefore I don't have the product serial number. How can I get it? Kelly

CC applications do not have serial numbers.   Just because the application was installed on the machine when you purchased it does not mean you purchased the application or the rights to use it.  You will have to start your own subscription for the software.

Similar Messages

  • I need another serial number for photoshop

    my computer crashed and I am unable to get into it to delete photoshop, the other computer that it was installed on belonged to a friend and she has passed away, I do not know who has it or where it is.  will you give me another serial number.

    Hi B&Wilson,
    Please login to my.adobe.com and there you may find the serial number for Photoshop. Unfortunately we won't be able to provide you another serial no.
    Regards,
    Abhijit

  • Need new serial number for Photoshop Elements 6 - how to get?

    I purchased Photoshop Elements 6 for my mom back in 2007. She's FINALLY getting around to installing it today and it keeps giving her an invalid serial number error.
    So I loaded her up on Team Viewer to make sure she's doing everything correctly (she's elderly) and she was.
    The error screen says she could retrieve the number from 'my' account or request a new one.
    I logged into my Adobe account, found the order and re-checked the serial number. It is correct.
    There is no place to request a new one.
    I hit the 'contact us' button at the bottom and wasted half an hour on live chat only to be told they can't help and I need to join the forums and ask here.
    I do not want to buy her a new version of the product as she will only wait eons to install it again. I do not live close enough to her to do it for her.
    How can I get the product to install?
    She was using Windows XP when I purchased this for her. She is now 2 new computers later and using Windows 7.
    Any help would be appreciated.

    OK as promised I am here to update the status of this "problem" my mom has.
    There was nothing wrong with her installation. Before I started doing any uninstalling or running as Admin, I put the registration number in again and it worked perfectly fine. It went to the registration page asking how I want the product registered:
    Email
    Snail mail
    Never
    I simply chose never and it loaded the program with no effort. Why register again when she already did years ago?
    Thanks for all your prompt help when I first posted. It's much appreciated

  • I need help to find the serial number for Photoshop Elements 11

    Hi! I need help to find the serial number for Photoshop Elements 11 I downloaded last year on Apple Application Store.. I have been using photoshop on mac for over a year and now need the serial number to be able to use it on macbook. I looked up Adobe's website for help but found none and noone to ask for support.. Any ideas how I can get the serial number using the App Sore bill I have?

    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements

  • I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

    dear jeff,
    its both the newest versions downloaded at adobe.com <http://adobe.com/>
    after testing i signed the contracted and i am paying
    the mail with the serial number got lost
    both apps are working on my imac
    now the should be installed on my book
    there are no informations in creative cloud about my problem.
    Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
    I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
    Berndh38291059 what version of Photoshop and Lightroom are you installing?  Do you receive any specific error messages?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Bernd Hoff
    Fotoproduktion
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    D- 40227 Düsseldorf
    +49 211 37 05 14
    +49 171 642 42 07
    [email protected]
    berndhoff.de

  • Need serial number for photoshop cs6 trial

    need a serial number for my photoshop cs6 trial

    There is no need for a serial number to use the 30 day trial.  If you have exceeded the trial period then you will need to purchase Photoshop CS6 to obtain a serial number.

  • Need serial number for Photoshop subscription [was Hello!]

    Can't find serial number for photoshop, not in mail, nowhere. Where can I find it?
    I have 1 year subscription for photographers.
    [Title edited for clarity... Mod]

    Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Can't find my serial number for Photoshop Elements 9

    Can't find my serial number for Photoshop Elements 9 which I purchased in a bindl with Premiere Elements two years ago. Now, after reinstalling Windows on my desktop I need to register my Adobe products again. They were bought by Internet. No disks or boxes. In My Adobe account there is the serial number for Premiere Elements and nothing about Photoshop Elements. How can I get my purchase again?

    please contact adobe support they will help you
    http://helpx.adobe.com/in/contact.html?product=photoshop-elements&topic=activating-my-prod uct-or-serial-number-issues

  • Where can I locate licence number/serial number for Photoshop?

    Where can I locate licence number/serial number for Photoshop?

    Hi reydeltontos,
    if you bought Photoshop CC subscription then you dont need any serial no as it will activate the software using your Adobe ID and password.
    Hope it helps.
    Regards,
    Abhijit

  • My ipod touch was stolen and I need the serial number for the police report how can i recover it

    my ipod touch was stolen and i need the serial number for the police report how can i get that

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy it here

    i'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy the photoshop here

    What version of Photoshop are you using?
    Did you purchase it outright, or do you have a subscription?
    Gene

  • I lost my serial number for photoshop elements11 and premiere elements 11 combo.  how can I obtain a serial number for this program?

    I lost my serial number for photoshop elements11 and premiere elements 11 combo.  how can I obtain a serial number for this program?

    If you registered the software you should be able to find the serial number thru your Adobe account online.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Will a Serial Number for Photoshop CS5 Work for CS5 Extended?

    Hello,
    I've recently subscribed to Photoshop CS5 and Dreamweaver CS5.5. In my Order History, it says 'Photoshop CS5', not 'Photoshop CS5 Extended'. However the download links in my Order History does not work (yes, I do have Adobe Download Assistant--in fact, I used it to download Dreamweaver CS5.5 without any problems).
    So, I decided to download the trial version instead and enter my serial number that way. However, the problem is that I see Photoshop CS5 on Adobe's Products page, yet when I click on it, it leads me to Photoshop CS5 Extended.
    I don't want to waste my time downloading CS5 Extended, only to find out that my serial number for CS5 does not work on it. So my question is: Will a Serial Number for Photoshop CS5 work for Photoshop CS5 Extended?
    Thank you for your time!
    -Mari

    Resolved!
    For anyone else having the same problem: I contacted Adobe via phone, and they said that a serial number for Photoshop CS5 will work with Photoshop CS5 Extended.

  • Hey Guys! Can i Ask for Licensure Serial Number for Photoshop CC 2014

    Hey Guys! Can i Ask for Licensure Serial Number for Photoshop CC 2014

    CC is licence via a subscription and activate by a sign in with a with a user ID and password that has a subscription.  Here is some of my Photoshop System Info the last line I'm including shows my serial number.That is where your serial number is.
    Adobe Photoshop Version: 2014.1.0 20140730.r.148 2014/07/30:23:59:59  x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
    Physical processor count: 12
    Logical processor count: 24
    Processor speed: 1995 MHz
    Built-in memory: 40886 MB
    Free memory: 33785 MB
    Memory available to Photoshop: 37129 MB
    Memory used by Photoshop: 94 %
    3D Multitone Printing: Disabled.
    Touch Gestures: Disabled.
    Windows 2x UI: Disabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Huge
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Display: 2
    Display Bounds: top=0, left=-1360, bottom=768, right=0
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=2048
    glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLVendor="NVIDIA Corporation"
    glgpu[0].GLVendorID=4318
    glgpu[0].GLDriverVersion="9.18.13.4052"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLRendererID=1757
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
    glgpu[0].GLDriverDate="20140702000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.1"
    clgpu[0].CLDeviceVersion="1.1 CUDA"
    clgpu[0].CLMemoryMB=2048
    clgpu[0].CLName="Quadro 4000"
    clgpu[0].CLVendor="NVIDIA Corporation"
    clgpu[0].CLVendorID=4318
    clgpu[0].CLDriverVersion="340.52"
    clgpu[0].CUDASupported=1
    clgpu[0].CUDAVersion="6.5.12"
    clgpu[0].CLBandwidth=7.48422e+010
    clgpu[0].CLCompute=184.394
    License Type: Subscription
    Serial number: 96040035116912554961

  • Where to find my Serial Number for Photoshop CS6 Extended? The program has been on my computer for at least a year now and for some reason it is now requiring my serial number to run the program. Please help!

    Where to find my Serial Number for Photoshop CS6 Extended? The program has been on my computer for at least a year now and for some reason it is now requiring my serial number to run the program. Please help!

    Log in into your Adobe account and go to "My Products".  You'll find a list of all the products you've ever registered with Adobe.

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