I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore.
I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
Similar Messages
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How can I lock out my iCloud?
Because of forget my old password I have create a new Apple ID
But when I wan to log out my iCloud,it call me to logout Find My iPhone.
I had already forget the password that why I create a new Apple ID.
Have any solution for problem like this ?Apps and Music are not from iCloud. Are from iTunes and App Store.
You can change this from: Settings>iTunes and App Stores>Sign out and sign in with new ID, but you will have to pay again to download apps that you already have in your old account. Or leave it as it is to share purchases with your son. -
I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
i changed my email for my apple id, but i can't change my iCloud account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?
If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?
If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com -
How can i delete my old account .mac since i have iCloud on my account on my iPhone 4s
How can i delete my old account .mac since i have iCloud on my account on my iPhone 4s
On my Mail, contacts and calendar in thesystem preferencesThere should be a small + and - in the bottom left cornet of the system preference window. Make sure it's the account you want to delete that is highlighted before clicking on the - button.
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Thank you, please help me !
How can I log out that iCloud account without password ?
You can't.
Return the phone to whoever you bought it from and get a refund. Without the previous owners password you will not be able to enter your own iCloud acount, and when you update the phone, you won't be able to re-activate it as it will be locked to the previous owners account.
You should've checked the phone was not locked to someone else's iCloud account BEFORE buying it.
Instructions here: http://support.apple.com/kb/ht5818 -
I have 2 iphones, one for personal and one for business. I need my phones not to sync otherwise they will both ring all the time. How can I log out of my icloud and unsync my phones?
Syncing your phones to the same iCloud account won't cause them to both ring all the time, it only puts the same contacts, calendars, and other synced data on the phone. The phones will only ring with someone calls the number associated with the phone.
If you want to stop using iCloud on one or both of the phones, go to Settings>iCloud, tap Delete Account, then choose Keep On My iPhone when prompted. This will disconnect them from iCloud and keep a copy of the synced data on the phone. -
My itunes account is attached to an email account that I no longer have and cannot retrieve. I have been having trouble with purchases made to my itunes account and want to view my purchases. The support center said that they would email me the purchase history. However, I don't have that email address. When I go to change my email address to my current one, I get a message in red saying that "the email address is already verified for another Apple I.D." I'm sure it is one of my devices as we have 4 ipods and 2 iphones. How can I get my account to use my current email address? If one of my devices was registered using my current email address as it apparently was, do I need to figure out which device that is and remove the email address from that account? I'm so confused. I just want ALL my devices to use my current email address. I need to replace the old email address with my current one. How do I do that?
thanks for any assistance.Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
Aloha! I bought an iPhone 5 sprint via ebay, it has an iCloud id that was used to previous user. I don't have any contact with the previous user. I want to delete that email or id account that is now existing in my cell phone.
Again, you wasted your money. You can ignore raymond73's post, as you won't be able to turn off Find My Phone or delete the iCloud account associated with this phone, without knowing that info.
I don't know how clearer I can be. -
How do I delete movies from iTunes library? I have moved them to the iCloud and now only seem to have the option to hide the icon in iCloud. I am sure I chose poorly at the 'keep file' window. Please help. My Brain hurts… 18 plus movies need to go…. Thank you.
Instead of removing the music from the cloud or the iTunes library why not shuffle your music using a Smart Playlist which excludes the holiday music, or tracks that are not checked. For example, use this very simple Smart Playlist:
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I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help
You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so. -
I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?
Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit
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