I need to change the email address in my account

I can't see where to change the email address in my account. The address listed is one that I no longer have access to and every time I try to change it, it tells me that the address I change it to is not available.
Where can I change the email address?
Christina

You should be able to change it at https://www.adobe.com/account/account-information.html
If not, what is the exact error message you are getting?

Similar Messages

  • I need to change the email address in iCloud

    I need to change the email address in iCloud

    What do you mean? - the address you use for login or the @icloud.com email address created when you opened your iCloud account?
    LOGIN
    If your login is an @mac.com, @me.com or @icloud.com address you cannot change it. If it is a non-Apple email address you can change it, but please be careful to follow the procedure outlined here:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.
    EMAIL ADDRESS
    Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
    More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a

  • I need to change the email address that was installed in my phone the day I purchased it. How do I do this?

    Please help!!!!  I need to change the email address that was installed in my phone the day I purchased it. How do I do this?

    You'll have to do a hard reset, wiping all data in the process.
    Go to settings, tap on about then tap on reset your phone,

  • I just got a new iPod nano, and I'm really excited about it, but I have a problem. A long time ago, I changed the email address on my account, and now all the songs from that account are gone. I don't know how to get them back. Can someone please help me?

    This is really frustrating, I've been trying to get my songs back for hours

    When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer?  Your iTunes library does not have an email address.  An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases.  Changing your Apple ID will not make songs disappear from your computer's iTunes library.
    If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID.  In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password).  That may not be your current email address, but Apple uses it as your user name, so it does not matter.
    On the iTunes Store Home screen, click on Purchased under QUICK LINKS.  This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost. 
    NOTE:  If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID. 
    For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
    If that's not what you mean by "changed the email address on my account," please post back with more details.

  • Change the email address with my account

    How can I change the email address associated with my otn login?
    thanks, don.

    Unfortunately, you cannot. You will need to create a new account with your new email address.
    Justin
    Distributed Database Consulting, Inc.
    http://www.ddbcinc.com/askDDBC

  • How can I change the email address on my account?

    My account is tied to an old email address which hasn't existed for about a decade, how do I change this?

    Hello Chris,
    This can be done through our Apple ID site.
    Apple ID: Changing the email address you use for your Apple ID
    http://support.apple.com/kb/HT5621
    If your primary email address for your Apple ID does not end in @icloud.com, @me.com, or @mac.com
    Note: If your Apple ID and your primary email address are currently the same, changing the primary email address will also change your Apple ID. If your Apple ID and your primary email address are different, changing your primary email address will not change your Apple ID. 
    Follow these steps to change the primary email address for your Apple ID:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Ensure that the email address you enter:
    Is one that you regularly use since this will be the primary email for your account
    Is a valid email address
    Is not already associated with another Apple ID you have
    Is not an address that ends in @mac.com. @me.com, or @icloud.com
    You will be asked to verify the email address to confirm that you can access it and that it belongs to you. When you receive the verification email, click the Verify Now link and sign in using your Apple ID and password to complete the confirmation. 
    Cheers,
    Allen

  • How can I change my account on icloud without losing all my data and suppressing the former account. I just need to change the email address... TKS

    I changed my email address, how can I keep my icloud data without cancelling my former account...?

    Hey there Fonz111,
    It sounds like you have a new email address you would like to use to replace the email address you are currently using for your Apple ID, without losing any of the info you have in the account. You can update the email address with this article named:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    To change your Apple ID, follow these steps:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
    Open the email from Apple, then click Verify Now in the email.
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
    After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your Apple ID.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT5621 I need to change the email address associated with Icloud. My provider has changed. I have looked at the directions to do this,but my old email is still coming up. How do I change the address to the correct e-mail?

    I don't want to change my Apple ID, I just need to change the e-mail address that is attached to my icloud account. I changed the Apple ID to my new e-mail, but icloud still has the old address.

    Did you get a resolution to this? I have the same problem.

  • Forgot password (need to change the email address)

    I am in a unique predicament. My Apple Store account ************** is currently locked. Unfortunately it is registered to **************
    I haven't renewed my domain (gladwynlewis.com), neither can I renew it, because someone else has picked it up. Because the apple store has unique restrictions not allowing me to use the same email address for the login, I had to use the other email.
    I want to change my email back to************ for the iTunes access, how do I do that? And please understand I cannot renew my domain name, so reverting back to my original email is now impossible. Please help, because I cannot download anything from my iTunes account, my devices are locked to that account, and I cannot change anything!!
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    You can change the primary email address on an account by logging into it via the Store > View Account menu option on your computer's iTunes, by tapping on it the id in Settings > iTunes & App Store on and iOS device and logging into, or via http://appleid.apple.com
    After changing your primary email address : Apple ID: What to do after you change your Apple ID
    What password have you forgotten ? If your iTunes account then http://iforgot.apple.com , if you can't get it reset via that then contact Support in your country and they should be able to reset it for you : http://support.apple.com/kb/HT5699

  • I want to change the email address on my account how can I do so?

    I want to change the email on my account since I lost the password to that email account. Please help

    If you have a new email address then create a new mail account for that email address.
    In Thunderbird:
    File > New > select 'Existing mail account'
    or
    Menu Icon > New Messages > select 'Existing mail account'
    when creating the mail account, make sure you select the type of mail account you require...Pop or IMAP
    more info here:
    https://support.mozilla.org/en-US/kb/automatic-account-configuration?esab=a&s=new+mail+account&r=0&as=s
    If you have the same email address but want to change the server it uses.
    If you currently have an IMAP mail account and you are wanting to close it, you would need to get a copy of any emails into Local Folders first.
    Synchronise the folder for offline use, then in offline mode get a copy of emails into Local Folders.
    If you have a pop mail account, the emails are already on your computer.
    To change the server, but not email address:
    you will need to know your server settings first.
    Thenright click on mail account name in Folder Pane and select 'Settings'
    select the Server sEttings for the account
    or Tools > Account Settings > Server Settings for the account
    Change as necessary
    server name:
    Port:
    Connection Security:
    In the left Pane, at the bottom Select 'Outgoing Server (SMTP)
    click on 'Add'
    create the new outgoing server entering the server details
    username: = full email address
    then click on OK
    then select the account in the left Pane
    at the bottom on the right side:
    Outgoing Server (SMTP)
    click on the drop down selectionand locate the new outgoing server.
    then click on OK to save changes.

  • How do I change the email address on my account?  I've moved, and have changed it on my computer, but updates to my phone will not let me download and are displaying my old email address???  Thanks.

    I started with an iPod, then moved to another state and also purchased an iPhone.  I updated my new email address in my account settings, but when receiving updates, my old email address is displayed and cannot be edited.  What can I do to make my entire account recognize my new email address and not the old one, which no longer exists?  Thank You.

    mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do

  • HT5312 i need to change the email address of apple id to my old email how can i do that?

    I need to change my apple id current email address to my old email address how can i do that??

    Try the following link, and select "how to edit or change your Apple ID and primary e-mail address," hopefully this will be of help to you.
    http://support.apple.com/kb/HE68

  • HT1918 My iPhone and my iPod have different account email addresses, I would like to sync them.  When I try to change (using edit) it reminds me that I already have an account with that name.  I don't need the reminder, I need to change the email address

    I used different email addresses when I signed up for my iPod and my iPhone.  I would like to use only ONE email address for both devices.  When I try to edit, it tells me there is already a user with that address (hint:  I know that!).  Does anyone know how to sync two email accounts into one?  Thanks,

    When I go into my account settings and try to change my old hotmail address to my current Yahoo! address, it tells me "That email address is already used as an Apple ID."  Yeah, I know that.  I set up the account that I'd really, really, like to have together, but it won't let me go further.  End of activity!  It is trusting that my email account and password are correct b/c it will let me make purchases, etc., so it's not like it is preventing fraud or anything.   Summary:  iPod = Yahoo!, iPhone = hotmail, would like to have both reflect my Yahoo! address. 

  • I need to change the email address my iPhoto is registered to.

    I have changed my email & Apple ID but I cannot update iPhoto as it is registered to my old adress. Any suggestions?

    If you remember the old ID and password you can log into the App Store with them and update iPhoto. Use the new ID and password for everything else. The downside is remembering both.
    OT

  • I need to change the email address and upgrade my subscription

    I didn't realize that I have two accounts with Adobe, let's say email A and email B. Now my subscription is saved under email B. I want it to be moved to email A and when it's been done successfully, delete email B. Also, I want to upgrade my account from single purchase to complete. I have been trying to chat with your team since last night and tried all day today but no luck!

    Hi There,
    Kindly contact our support team via: Contact Customer Care
    Here is what you need to do.
    Cancel the subscription under B, purchase a new subscription under A.
    If you do not want to use email B, you can leave it as it is. It can also be disabled and after doing that it cannot use B ever again.
    Thanks,
    Atul Saini

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