I need to chat online with an advisor - I cant find the option anywhere, where is it?

PLEASE HElP - I was chatting with an advisor the other day via chat online to try and fix my iPhone, he told me to install something, restart my laptop which I did then I couldnt work out how to get back onto the chat.
Anyone any ideas how I can open the chat window or have the link? Its just offering me a phonecall which I dont want
Thanks

Thank you for the help.  i have de authorized that computer, but i was wondering if you could help me some more.
I went to home share and it said that i still had to many computers authorized.  I personally have not installed that many.  Is there a way that i can look at all of them and choose which one to de authorize?
thanks

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