I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?
I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?
Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
Similar Messages
-
Itunes crashes when I try to authorise PC for Itunes match
I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused. -
When I try to redeem my gift card it says apple I.D. disabled. What do I do?
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
My AppleWorks spread sheet has started crashing. I just upgraded AppleWorks from 6 to 6.2.9, but it still crashes when I try to save changes or print. I run 10.6.8 Snow Leopard. This same spread sheet does not crash on my other two Macs. Please help, I use this spread sheet daily in my business. Jeanie
Did you apply the security update to this Mac & not the others? If you did, check Software Update again. Apple has released an updated security update. This has fixed the problems caused by the first version.
-
I had to change my Apple ID and password. Now when I try to download or buy an app it says your Apple ID is disabled. How can I fix this?
If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
Good Luck. -
It is the latest version of iTunes btw.
The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000) -
Under devices my iphone does not appear and the sync option remains unclickable? Help
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I cant get rid of the yahoo bookmark in my bookmarks toolbar, just like a disease it wont just go away, how can I get rid of this pest?
Hi,
You can try the suggestion posted here: [https://support.mozilla.com/en-US/questions/682742]
If that doesn't work, please describe what happens when you follow those steps.
Good luck! -
has this happened to anyone else?
This has happened to me and I just posted a question about this.
Did you find a resolution? -
My crash apprears before the browser opens and so i cannot submit the report with the built in tool.
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 2.0.0.4085
Application Timestamp: 4d77ab07
Fault Module Name: xfire_toucan64_44036.xll
Fault Module Version: 1.0.0.44036
Fault Module Timestamp: 4d685460
Exception Code: c0000005
Exception Offset: 00000000000065f6
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: b7ec
Additional Information 2: b7ec39bb86f047f23e4546593c4d32e8
Additional Information 3: cbe3
Additional Information 4: cbe3f569a391f716bdc9010295cb018fI'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... -
I am trying to upload my itunes music from my ipod to my itunes on my computer. My itunes music lists all of the music, but cannot find it when I try to load it to my phone.
The songs are on my ipod, but not on my phone and I don't know how to get them from one device to the other.In your case, it would be better to have transferred the library to an external drive from the PC. Then, connect it to the iMac and put the library onto the Music folder.
You used Migration Assistant, and it creates a new user with the transferred data.
Open > Log Out, and log in the new user. Then, open a Finder window, choose Music in the sidebar and you will see the iTunes library. Now, you have to move the iTunes library to /Users/Shared (select Go menu -in the menu bar- > Go to Folder, type that and copy the iTunes library to it). Finally, log in the other user, go to the same folder and move the library to the Music folder.
After doing that, open System Preferences > Users and Groups, choose the user created by Migration Assistant and press the - button to remove it. This is easier if you have an external drive -
When try to download the apps, it says my apple id is disabled. How to enable it?
When I try to download the apps, it says my apple Id is disabled, how can I enable It again?
Here's Apple's Official Response on the subject:
http://support.apple.com/kb/TS2446 -
How do I reset my sons Ipad, when its states that it's disabled and to conect to itunes, and when I do i get a message thats that says I need to entre a password, but I cant as the Ipad is Disabled
Ive found the solution,
TillyLove13 wrote:
Sorry to hear, I am having the same issue myself, I entered a new passcode last night after i synced the new ios 7 cant rememeber my numbers all i remember is i used 2 and 3 and i got it to where i disabled my ipad. I used the connect to itunes as my restore but its not giving me any options thats helpfull it says restore and update im thinking maybe wipe my ipad and than put the new ios 7 in but nope seens mine was synced yesterday it only restores it back to previous locked position. im trying to get some way around it myself as soon as i find out ill make you aware. good luck. im sorry your probably just as flusterated as me -
i have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11
It's not referencing your iTunes version. It's referencing your device's iOS version. An iPhone 3G has a maximum iOS of 4.2.1. If an app requires an iOS higher than that, it will not work on your iPhone 3G.
-
I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??
Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime
Maybe you are looking for
-
In import commit 100000 records
Dear Friends, Please let me know whether in import any method is there to commit records for an interval of records say 100000. If we use commit=y and each table has 5M records, it take multiple days to complete. And if we don't give commit=y, it req
-
Hi Sound controls (both on the keyboard and menu bar) aren't working. Sound function is working, so I can hear music/sounds but can't mute or control the volume. Computer macbook pro 13" early 2011, i7 2700, RAM 4Gb, SSD 120Gb. But today morning when
-
Hi, I hope some one can help me with these problem. I have portlet in the Portal home page that navigates between few forms in one of the forms I have a link when the use clicks in the link a poup window using jsf-popup comes up to display some detai
-
Download SAP NetWeaver 7.0 Java Trial Version
Hi, I'm trying to download the SAP NetWeaver 7.0 Java Trial Version. When I start downloading part 1 of the server, the filesize is said to be about 1.677.721.600 bytes. But my download file's size is just 127 MB. anybody tell me if this is the right
-
Hi all experts. I hv a querry regarding the shift schedule.. i hv various shift schedule.like shift A- 6am-2pm, shift B- 2pm-10pm, shift C - 10pm-6am, shift D- 8am-5pm etc.. now i want a new shift schedule for e.g. shift E- shift Ashift B, *shift F-