I need to reset my security questions, I have done what it said on the website but when I try to answer my security questions it doesn't give me an option to reset them. I am doing this on my ipad do I need to do it on a computer?
Hi can anyone help me with my question
The reset link will show under the two questions on your account if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then add a rescue email address (by answering the two questions on that screen) for potential future use (steps 1 to 7 half-way down this page : http://support.apple.com/kb/HT5312)
Similar Messages
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hello, i need help i'm doing experiment on ilab i have managed to put my experiment on the platform but when i try to launch it fails with an error 404 that the page not found. any one with idea of what i should do to solve this problem. thank you
hey Sally,
Can you elaborate on the ilab and what you are trying to do? I have found this page to explain error 404, but I am not sure if it directly applies to you
http://digital.ni.com/public.nsf/allkb/D0998D3734926FA08625782300016E40?OpenDocument
Regards,
A. Zaatari
National Instruments
Applications Engineer -
when I try to turn on my 27'' iMac I get a circle that appears with a line through it does this mean my Drive is shot?
Not necessarily. We use a product called Scannerz to test hard drives. They have a book on hard drive troubleshooting that you can download here:
http://scsc-online.com/Downloads.html
Scroll to the bottom of the web page and download the Hard Drive Troubleshooting book. You won't want to read the whole thing, just the section describing your problem. Most of the stuff they describe in their "advanced" section requires unit disassembly, and the way that section is written I think they're assuming people know how to take units apart without any instructions - in other words it's not written "for the rest of us." Most of the resets they describe that you might need can be done by anyone.
If you end up buying Scannerz, I would NOT recommend Scannerz-Lite, I'd go with Scannerz with FSE-Lite. It costs about $14.00 more but they keep enhancing the product and adding more applications to it, all free if you own Scannerz w/FSE or FSE-Lite. I'd also avoid FSE all together unless you know a fair amount about the operating system, files, processes, Unix type path names, etc. etc.
If you're lucky that will end up being nothing more than a reset. -
I bought an iPod nano and Itunes does recognize the iPod but when I try to sync it will not let me. What now?
How do you know it will not let you? Are you getting an error message? What is the error message?
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I am trying to stream music from my iMac using iTunes music files to my Cocktail Audio X10 music streamer. I have allowed my files to be shared the X10 sees the files but when I try to accsess them it gives me the message files not mounted. Please help?
No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.
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I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select. Any help appreciated. Thanks
Hi Chris,
You can't get rid of an alert. The least you can have is one that says "none".
Nevermind, I see you learned how to edit the event. -
Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?
I have tryed to change just extension from doc to docx, but it doesn't work. I am new user, please helpConsider the Mcrosoft Office:Mac forums as well:
Office for Mac forums
Here is an MS page that deals with that error message:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/bs0811doc-use s-a-file-type-that-is-blocked-from/548ce159-8157-419e-9552-1789594fafe9 -
My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything
I a;ready take off the acces of the computer and reput it
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I need to purchase an Iphoto book. I have updated my new address as the USA, but when I order the book it still lists the price in Pounds and has my old UK address listed. How do I change it to USA Dollars and my USA address? Anyone know
You are on the UK Store. Scroll to bottom right, click on the USA flag to switch to the American store. Though you'll have to set up an account there too.
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I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just says it iis unable to complete the call.
I would check with the Auto dealer where the vehicle was purchased to check and see when the bluetooth software was last updated on your vehicle. With the vehicle being a 2011 and if the software has not been updated since the dropping of IOS 7 then obviously there will be software incompatibilities.
Good luck. -
I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have $75.00 in my account but when I try to purchase a song it does not deduct from my account and the purchase cannot be completed.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I want to know how to have my tabs save when I close Firefox. I did what was suggested in the FAQs section, but all my tabs disappear every time I close Firefox, whether using the "exit" command, or the "X" button. This was the very reason I never updated to the new version previously, but had hoped that the problem had been addressed and upgraded, now I'm stuck with having to reopen every tab every time I open Firefox. Please tell me there is a way to correct this. And, I'm not fluent in technospeak, so I need simple, basic instructions. Thank you. Mark
Hi,
Pressing '''Alt''' + '''T''' on the keyboard brings up the '''Tools''' menu.
To see the full menu bar temporarily, press '''Alt''' or '''F10'''.
To make the menu bar permanently visible, right-click on the '''+''' after the last tab and enable (tick) '''Menu Bar''' or press '''Alt''' + '''V''' > '''Toolbars''' > '''Menu Bar'''.
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
Useful links:
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins] -
In a previous question, someone asked hoe to import RSS feeds from IE to FireFox:
http://support.mozilla.com/en-US/forum/1/358684?s=rss&as=q
I have done as it says, but had trouble with the second step which was "installing OPML Support 1.5.2 extension for Firefox, which you can use to import OPML file you just exported from IE". I think I installed the extension, but now what? how does it help me import the feeds? And where do i view RSS feeds in FireFox?PORT YOUR NUMBER OUT...T MOBILE WILL PAY YOUR ETF IF YOU GIVE THEM YOUR VERIZON PHONES.
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I read the directions from Kappy on how setting my Macbook Pro to factory settings. I put the OS disk in, rebooted while holding down 'c'. I got the choose language, but then it goes to 'installation', no menu. Am I doing something wrong?
Erase and Install Snow Leopard
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo
appears.
5. Wait for installer to finish loading.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. When completed quit DU and return to the installer. Complete the Snow Leopard installation.
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