I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode.  What do I do know?

I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode.  What do I do know?

I would take it to the apple store to get recovery mode taken off.
Regards.

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    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

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    My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

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    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
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    ~~~~~~~~~~~~~
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     Cheers, Tom

  • I purchased an ipad for my husband in 12/2011 - it was stolen last night and i can't find the receipt with insurance and warranty

    I purchased an ipad for my husband in 12/2011 - it was stolen last night and i can't find the receipt with insurance and warranty.

    The warraty doesn't cover lost or stolen.
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    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipadhttp://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
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    http://support.apple.com/kb/HT5668
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    http://support.apple.com/kb/PH2698
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    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.htmlhttp://www.ehow.com/how_7586429_stolen-ipad.html
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    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-numberhttp://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
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    I bought a ton of apps on my iPad (First generation), and when I upgraded to an iPad 2 (currently running ios 8.1.2), I was able to re-download those apps and purchase new ones using my same appleID.  However, now, when I go to the purchased section of the app store (both on my iPad and on my Macbook Pro) again using my same appleID, the only purchases showing are ones that I made after I upgraded to the iPad 2 (in Feb 2014). Nothing previously purchased shows up in that section. So now, when I try to use family sharing or even just download my early purchases onto a new device using my own appleID, I can't. The app store just prompts me to purchase the apps as if I never bought them before.
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    <Edited by Host>

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