I need to restore my sons ipod touch because he forgot his pswd.  I can do this but it asks to backup first and my computer has no more memory to do this.  Aren't all my itunes app purchases stored anyway?  Why do I have to put this info onto my labtop?

I need to restore my sons ipod touch because he forgot his pswd.  I can do thisby hitting restore in itunes, but it asks to backup first and my computer has no more memory to do the backup.  Aren't all my itunes app purchases stored anyway?  Why do I have to put this info onto my labtop?

The iPod backup that iTunes makes does not inlcude synced media like apps and music. Those items should be in your iTunes library.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • How can i get into my sons ipod touch since he forget his passcode?

    How can i get ito my sons ipod touch since he forgot his passcode??? need help

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code, then skip Step 9 and restore as New.

  • HT201263 I am unable to download the restore file for ipod touch due to slow internet connection. is there any other source to download the file to my windows7 computer?

    I am unable to download the restore file for ipod touch due to slow internet connection. is there any other source to download the file to my windows7 computer?

    Try this link or this place
    After the download, hold down the Shift key when you click Update in iTunes, and you'll be prompted to locate the downloaded firmware file.

  • I need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone

    i need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone

    Forgot or Wrong Passcode
    http://support.apple.com/kb/HT1212
    Forgot Passcode use recovery mode to restore
    http://support.apple.com/kb/HT1808

  • HT1212 i am trying to restore my sons ipod touch to factory settings but my computer is asking for the passcode but we don't know the pass code. what can we do?

    how do i reset my son's password on his ipod touch? we tried going thru itunes but it is asking for his pass code?

    You will have to restore using the recovery mode as described in the article you reference, http://support.apple.com/kb/HT1212

  • I tried to restore my ipod touch because i forgot the password, but computer says download not complete. How do I get my ipod to work?

    My computer will not let me restore my i pod touch. My daughter forgot the password and we have not been able to use it. Someone told me to restore it, I tried and the computer looks like it is downloading for a couple of minutes but then says download not complete.

    Try here:
    iOS: Device not recognized in iTunes for Windows
    Also include manually placing the iPod in Recovery mode and then try a restore
    Then try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Further, try another computer to help determine if yu have a compter or iPod problem.

  • TS1702 My sons ipod touch will not accept his apple id for facetime of messages. everytime we enter apple id it flips back to login or sign up page for both apps. Very frustating and I see others have the same problem but have no goosd answers how to reso

    Please help with advice on setting up facetime and messages on ipod touch. \When I enter the sign in apple id for both apps it just flicks back to the sign in or sign up page after verifying it.
    We have very strong internet, I have already rebooted and shut down and set up a new email account and changed apple id from y7mail to gmail and still it is not working.... super frustrating!! Hope you can help.

    Try This...
    Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    More Info Here  >  Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367

  • I bought my nephew a new ipod touch 16gb to replace his 8gb. Can't seem to get all songs or apps to transfer from the old one to the new? Any suggestions

    I tried using itunes on his computer and it transferred his pictures and 25 of his 34 songs. None of the apps transferred so when we got to where we had wi-fi I enabled ICloud on both ipods. The new ipod shows where the original was backed up but it didn't add anything to the new ipod. Don't know what I'm doing wrong.

    If he still has his or your itunes user and password on his iTunes app, iTunes should let you redownload it again FREE OF CHARGE. Any paid apps you already paid for, will reinstall for FREE.
    OR if u have iCloud for that iPod.... try these links:
    http://support.apple.com/kb/HT2519
    http://support.apple.com/kb/HT4859
    Message was edited by: michael08081

  • I bought an app that can't run on my iPod Touch because it is too old. Can I gift the app to someone else or get a refund?

    I have an iPod Touch 4th Generation. I didn't even realize the new iPod Touch 5 had come out, or that my device would not support the newest iOS.
    Recently, an app came out that I was looking forward to for months: "The Walk" by Six to Start (same folks who did the excellent "Zombies, Run!" app). I'm pregnant and I was hoping to have the app to encourage me to get back into my walking habit once I recovered from childbirth, so I bought it. Unfortunately, there was no warning or indication that this app would NOT work on my iPod Touch 4, and nothing to inform me that iOS 7 wouldn't be supported on my device. The app requires iOS 7 or higher to run, so it won't work on my iPod Touch at all. I didn't realize any of this until I tried to install it.
    So now I have this app that I paid for, but have never used, and CAN never use (unless I shell out $300+ for a new device, which I cannot do, as a stay-at-home parent-to-be with no income of my own anymore). I'm annoyed that I can't use this app that I really wanted, but it would help if I could at least get a refund or maybe send the app to someone who CAN use it.
    Is there anything I can do at this point, or do I just have to live with the fact that I wasted money on an app that I can't use?

    You can't gift it, gifting can only be done from within the store, not from within your library.
    Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Blind ipod touch user, is there a way I can avoid having to enter the password w. upper and lower case letters?

    The Touch has to be the most frustrating, user-unfriendly device. (I use my old iPod every day, constantly and still love it.) But on the iPod Touch, I occasionally have to use it, even though I hate it, usually to update software, and I can't enter the password using the tiny on-screen keyboard, esp. having to enter lower and uppercase letters. Does anyone know of a workaround? 

    Try using an app like 1Password.
    http://itunes.apple.com/us/app/1password-for-iphone/id285897618?mt=8
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • Grandson's ipod touch plays the music if the earphones are plugged in but not if it is unplugged and on the ipod docking station nor do the external speakers work.  What is wrong?

    I won an ipod touch and gave it to my grandson for Xmas but sometimes the external speakers do not emit music but the music can be heard with the earplugs in.  It also will not play on the docking station speakers.  What is wrong.  Of course Apple is sayin there is no warranty.

    Try to reset the iPod by holding the sleep and home button for about 10sec, until the Apple logo comes back again and let it start up. You will not lose any data doing a reset.
    If this does not help, set it up as new device again, explained in this article: How to back up your data and set up as a new device

  • My Ipod touch 4G withdraw some songs. It can see them but can't play.

    Does anybody help me? I sick of my Ipod. It regularly loses some songs (randomly without definite order). I have to delete them and transfer them to ipod again or restore ipod, otherwise it will lose more songs. Also it doesn't see some covers but they are shown in itunes. What is the reason of these troubles, does everybody know?
    Thanks for attention.

    Try to Reset your device. This often helps with many issues. 
       Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
    If that doesn't help, try a Restore:
        http://support.apple.com/kb/HT1414

  • HT4759 HOW TO RESTORE MY DISABLED IPOD TOUCH?

    I NEED HELP RESTORING MY DISABLED IPOD TOUCH?

    Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode, place the iPod in recovery mode and then restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    For more info see:
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • I put my sons Ipod touch on Mobile Me and now its missing. I can not sign on to locate it now. How can I find it? Could you locate it?

    I  need help locating my sone IPOD Touch, It was on MolieMe but I can't find it. I don't know what too do. I think I had a different apply id but not sure. It migh have been under my daughters name Toni Beckman.  PLEASE HELP ME

    What happens when you sign into the me.com site and try to find the iPod when signed into the possible accounts that could have been used?
    If wifi is off, the iPod is not with range of a unsecured wifi spot or a secured one that will automatically connect, or somebody has turned off wifi or FindMyiPhone on the iPod or has restored the iPod, it will not show up in me.com.

  • While trying to sync my calendar to my new mac, I lost all my calendsr events on my iPhone. Best guess is I calends't set up icloud on my phone first and my computer delted them. Is there any way to recover them from iCloud?

    While trying to sync my calendar to my new mac, I lost all my calendar events on my iPhone. Best guess is I didn't set up icloud on my phone first and my computer deleted them. Is there any way to recover my calendar from iCloud?

    Your music will only be where you put it.
    Did you copy all of your music from your backup copy of your old computer to your new one?

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