I need to transer Cloud licence to my other adobe ID

To cut a long story short, I need to transfer my 12 month Cloud licence to my other Adobe ID as I am not able to use the initial email address. After redeeming it on that ID yesterday and finding out today that that email address has to go!!
Any help appreciated!

Transfering Subscription from 1 Adobe ID to another would be posible however you can call on Adobe Support help line on 800-443-8158 to get support on your issue.

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We need some information about Photoshop CS4 and Other Adobe Products Purchase

We purchased Photoshop CS4 Extended for our educational use as Volume License...
When we purchased the following products:
1. Adobe Photoshop CS4 Extended
2. Adobe Dreamweaver CS4
3. Adobe Page Maker 7.0
4. Adobe Flash CS4 Professional
we only got the "SERIAL NO. (VL) with Licence Certificate". We didn't get any Application CD/DVD media or Manuals.?
Then we downloaded and installed the product with the serial supplied. product is working fine.. but if Adobe is charging such amount for their product, then the Applicatio Media & Manuals should be issued for the client.
Why?
kindly send your valuble feedback about this to us on : [email protected]
Message was edited by: SJCETPALAI2010

For the past several years, manuals come as PDF files, even if you buy the retail license. Do you hate the environment and want to kill trees?
Downloaded files should be backed up on a blank DVD.
Your purchasing agent should have been aware that a license and media are two separate purchases for volume customers.
SJCETPALAI2010 wrote:
...but if Adobe is charging such amount for their product, then the Applicatio Media & Manuals should be issued for the client...
Adobe is not 'charging such amount'. You have the cheapest license available and have the same product as a retail user. Appreciate it.

AMD FireGL GPU + Creative Cloud app = Color Depth & other Issues

Hello, I am writing this post to help anyone who may have ran into the same issues I am seeing with my AMD FireGL graphics adapter when using the Adobe Creative Cloud app on a windows 7 PC.
I ran into a problem installing and setting up the Creative Cloud app on my new workstation that has an AMD FireGL graphics processor.
First off, the system is new (dell precision m4800, with an AMD FireGL V M5100 GPU), and has all the most current drivers and updates available.. that is to say, this is not a hardware issue.
The system operates just fine outside of the Creative Cloud app, but when I installed and attempted to login to Creative Cloud for access to download Illustrator, etc., the Creative Cloud app would open up and then only display a blank white page. No graphics, no data, just white.
When I got stuck at this point I called Adobe support and spoke to a rep who had seen the issue before. The rep worked around the blank white page in CC by loading the windows device manager and manually disabling the AMD FireGL GPU device to re-install and login to the Creative Cloud app.   This temporarily forced windows to use the default/dummy VGA graphics driver supplied with windows.   With windows using the dummy 256-color vga driver we were able to get the creative cloud app running and get me logged in to install my design software. HOORAY!--or so I thought....
At this point I assumed the issue was resolved, but I found that there was a new issue popping up every time I rebooted my system. Windows would load and log me in using the 32bit color depth setting, but as soon as the Adobe Creative Cloud app started up, my color mode would switch to 256 colors... D`oh!
Obviously I don't want to run at only 256 colors, and neither should you! Adobe, why does my color depth change to 256 colors every time the Creative Cloud app is loaded?
If you want to temporarily reset the color depth to 32bit, you can go to Control Panel -> Display -> Adjust Resolution -> Advanced Settings -> Monitor Tab -> & select "True Color (32bit)" from the Colors drop-down menu. Using this method will allow Adobe Creative Cloud app to continue running 24/7, however this is only a temporary fix, which will need to be applied every time the system is rebooted, or any time a user logs off then back in.. Frankly, its a bit of a PITA, so why bother?
The permanent fix is simple.. go to Start -> & do a Search for "msconfig".   Once found, run the msconfig utility and switch to the "Startup" tab, where you will be presented with a list of boot time startup items. Find the one labeled "Adobe Creative Cloud" and disable it by removing the check mark from the corresponding check box.   Then click OK. You will be warned that a restart may be required.. go ahead and re-start.   This time, when the system boots, Adobe Creative Cloud will not load, and your color depth will remain at 32bit. YAY!
If need be you can always load up Creative Cloud manually from the start menu if you need it, but it will knock your color depth back to 256 colors. Thus far i have had zero issues using adobe photoshop or illustrator without first loading the Creative Cloud app, so it isn't required. If i need updates or need to access other features within the Creative Cloud app i can, but it doesnt need to run 24/7 to use other adobe apps.
The short explanation is that Adobe is failing to fully and properly support the AMD FireGL graphics platform. The adobe rep i spoke to essentially said the same thing, but made certain to blame the graphics device and not adobe software--sure thing boss.   The truth is that the FireGL and its varients have been on the market as long or longer than the nvidia products that are supported fully by adobe.
It is clear that Adobe has made a choice not to fully support AMD Workstation graphics (FireGL) since not only is the Creative Cloud app broken and causing problems, but also no graphics acceleration features work in any of my installed adobe apps.. I basically get a message saying "please us a supported graphics processor". Seriously, how is FireGL not "Supported"?
I am not an AMD or FireGL fanboy.. Frankly I cant stand AMD graphics adapters and I genuinely prefer nVidia on my personal systems. At home, my 5 year old $100 nVidia gaming card is fully supported in all the adobe apps..
At work, however, I have no choice what hardware is provided to me and this lack of FireGL support has negatively impacted my productivity more than once. Admittedly, nvidia has much more market share than AMD in the workstation graphics realm, but that does not mean adobe should just ignore AMD completely!
Hopefully this post will shed some light on issues with Adobe Creative Cloud app and FireGL graphics cards that others may be experiencing.
Good Luck!

Minor correction... I called my GPU the FireGL, which is the old market name.. The current, proper market name is FirePro.. same line, just new branding after AMD purchased ATI.

Hi, I wanna know which app's are included in the Creative Cloud licence. Are some of them trial o life time?

Hi, I wanna know which app's are included in the Creative Cloud licence. Are some of them trial o life time?

Please check the app list from Explore Adobe desktop apps | Adobe Creative Cloud there are no products for life time trial, you will need to purchase within 30 days.
Regards
Rajshree

Deactivate Creative Cloud Licence on DEAD PC

I just had my laptop that had one of my Creative Cloud licences running on it.
I need to transfer THAT licence to another system, how do I do it???
My PC is dead and I NEED that licence tranferred and can't deactive it.

If you don't have access to activated Adobe CC apps on a defunct PC (in order to deactivate them and free up an activation) then, on your new computer, you can forcibly ("remotely") signout of all CC apps linked to your Adobe ID using the process described here. That should reset your total activation count to zero again.
http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
"Alternatively, you can deactivate all previous machines by following the steps below.
Launch the Adobe product.
At the Maximum Activations Exceeded screen, click Continue.
On the Sign In Required screen, click Sign In.
Enter your Adobe ID associated with your membership and click Sign In."

CS4 upgrade and Cloud licence

Our company currently has 2 licences for CS4 and we are going to upgrade them both to CS6 (physical copies). Can we still use one of the serial numbers as validation to get the discount on an extra Creative Cloud licence?

Yes this will be fine as you can qualify for the special pricing with any CS3, CS4, CS5.x & CS6 point or suite perpetual product or if you are a desktop subscription customer.

I need to activate my I phone 5s gold it needs an I cloud id witch I don't have

I need to activate my I phone 5s gold it needs an I cloud id witch I don't have

then sign up for icloud and get one

Machine number - Creative cloud licence

How many machine can use the creative cloud licence?

Hi Link Strifer,
You can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
Regards,
Romit Sinha

Creative Cloud licence renewal

Hi, I purchased a one year CC ( creative cloud ) licence last year. The licence period ended in April 2014. I have not renew it then. Yesterday i renewed my licence for one month. However, i cannot activate it. The programs do not start. Can you help? Best regards Halil

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Do I need to get TV licence on my ATV3 due to live SKY news in UK?

I recently got an Apple TV3. I don't have freeview/freesat box, nor I have any TV service (cable/aerial/satellite). 99% of time I watch netflix, stream movies from my computer, watch iPlayer.
However, with the last software update, ATV3 can also stream live tv (sky news). I recently got one of those TV licence letters asking me if I need a new TV licence. Do I need to buy a licence just because my device is capable of receiving live tv (sky news only) ?
if that's the case, I want to downgrade to the previous iOS..
Thanks

damianomigani wrote:
thanks for your view.
I did just call the TV Licence people.
in summary:
a computer by itself does not have to pay TVL because it's not capable of receiving live tv. You do have to go out of your way to stream live TV (that is, open browser, type tvcatchup.com, watch tv).
a TV's primary function, on the other hand, is to show live TV, as soon as you turn it on. this is true unless your TV is not connected to an aerial/box/cable. by owning a TV therefore you do need a TVL.
one could argue that with the ATV, you still need to go out of your way to watch live TV because in fact you have to select the icon, click on live sky news and watch it.
my gut feeling is that it's still an unclear area and I bet if I call them again and speak to someone else, I might get a a different answer.
maybe when in the future ATV will be able to stream lots of live tv stations, TVL on ATV will be enforced. but I think now it's ok not to pay it.
makes sense?
that's right.. no.
I'm still unsure how they'd interpret it - I've not looked at Sky News app much but didn't think it looked like live Sky News on a TV - the crux of the matter presumably would be if they regarded it as a l.i.ve-stream or not from my interpretation of their website - how they interpret things might be another matter!
I would also agree that you might get a different answer if you spoke to someone else at another time there!
Ultimately, as fellow users here it's hard to say what the licensing authority would decide.
After your conversations with them, I think you have to decide for yourself on a personal basis if you think you need a licence or not. You might be wise to document your conversation with them for future reference.
Good luck with it.
AC

When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/ac

When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/activate my membership?

Make sure that EVERY DETAIL is the same in every place you enter your information
Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Need to install Readsoft licence installation in windows sever.. Pls help

Hello All,
Need to install Readsoft licence installation in windows sever pls help
1) Where to get licence file?
2) Need step by step procedure to install licence file
Thanks in advance.
Cheers,
Pratyusha

Hi,
You should ask Readsoft support : this is a SAP forum...
Regards,
Olivier

Do I need a Creative Cloud membership to have Premiere Elements?

Everytime I download the application Manager that is required to run Premiere Elements 13, it gets updated to Creative Cloud. To have stuff installed to Cloud, I must have a membership. I bought Elements from Amazon and have had nothing but problems with it.

Marenoc
No, would be my answer to needing a Creative Cloud Membership for Premiere Elements.
Premiere Elements (any version) is not a Creative Cloud application.
http://www.adobe.com/creativecloud.html
I am not seeing that you need Creative Cloud Membership. The Adobe Application Manager, you would need that. The Creative Cloud Membership, you would not need that.
Where are your run ins with the Adobe Application Manager - when you do uninstall reinstall as part of a troubleshooting plan?
What kind of Premiere Elements 13 problems are you having? Have you updated 13 to 13.1 using an opened project's Help Menu/Update?
If not, please do so.
Depending on the details of your problems, you might consider downloading installation files for the tryout of Premiere Elements 13 from
the following web site and then inserting your purchased serial number into them during installation of them.
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
You need to do a careful read on the web site's Note: Very Important Instructions in order to avoid an Access Denied message.
As your schedule permits, please update us on your progress.
Best wishes
ATR

Creative cloud licencing

I' have purchased a creative cloud licence, installed cs6 software using adobe application manager, but any time i start any f the application it asks for login. i enter my information but it asks again continue tril period or insert serial number.
that's not right. what to do now?

See if this Adobe ID FAQ helps you.
http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Nancy O.

I need to transer Cloud licence to my other adobe ID

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