I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.

renefromnl wrote:
I now own a second hand unit ipad3 but I cannot activate
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

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When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
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And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

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Hi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
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http://support.apple.com/kb/HT5699
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That is the Activation Lock
There no way around that without the previous owner's AppleID and password.
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Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
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This article provides more information about Activation Lock.
If it's iTunes asking for these details:
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i have purchased a second hand iphone 5s but it was not activate now when am going to activating my iphone ,its ask me to log in by registered apple id, tell me how i can activate my iphone without apple id?

rajajaved wrote:
i have purchased a second hand iphone 5s ..
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

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I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

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