I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

Similar Messages

  • My signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    my signature, the creative cloud is valid until December 2015, I had to format my mac as I have programs that already paid (photoshop lightroom and) again?

    if you need to reload your adobe cc apps, dl the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
    and use it to install your cc apps.

  • I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I don't think there is much you can do about it, but here's a help document that might explain why it happened.
    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • If I subscribe to Creative Cloud Photography, will I be able to upload from Lightroom to my Prosite website - which I have already paid for?

    If I subscribe to Creative Cloud Photography @ £8.78 per month, will I be able to upload from Lightroom to a Prosite website - which I have already paid for? I'm trying to avoid subscribing to Single App @ an extra £17.58 a month if I can pay $99 per year for Prosite independently from a Creative Cloud subscription?

    You will likely get better program help in a program forum Photoshop Lightroom
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Purchased subscription to Creative Cloud Student Plan four days ago and it still hasn't processed it. It says "We are unable to load all your plans

    Also, how would I go about downloading certain products like Premiere, After Effects, etc

    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hello On the creative cloud there are two versions of the software, for example photoshop cc and photoshop DC (2014) what is the difference thank you

    hello
    On the creative cloud there are two versions of the software, for example photoshop cc
    and photoshop DC (2014)
    what is the difference
    thank you

    See Installing the 2014 Release of Creative Cloud « Julieanne Kost's Blog

  • Is the german version of the Creative Cloud Student free for commercial use for students?

    Is the german version of the Creative Cloud Student and Teacher Edition  as listet at  http://www.adobe.com/de/products/creativecloud/buying-guide-education.edu.htm free for commercial use for students?l

    Refer to the EULA. Generally using it for commercial work is not a problem, but depending on where you live in the world, some extra rules may apply.
    Mylenium

  • If I bought the creative cloud student edition today can I exchange it for something else?

    Please read
    To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

    From the Adobe Website:
    If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

  • Having trouble to join the Creative Cloud Student Plan

    I've been trying to join the Creative Cloud student plan, but after i provide all my personal information like address, college name, credit card etc and confirm that i want to join it, the website shows an error message and tells me to try again. How should i proceed?

    John, the error message was basically:
    "There was a problem processing your request, please contact our Customer Service team on the number 0800 8921704 for assistance." (translated)
    ''Houve um problema ao processar o seu pedido, entre em contato com nossa equipe de Atendimento ao cliente no número 0800 8921704 para obter assistência.'' (original in portuguese)

  • If I purchase the creative cloud  student membership, will Lightroom Mobile be included?

    If I purchase the creative cloud  student membership, will Lightroom Mobile be included? Or will I have to purchase the Photography Package as well? Thank!

    I don't think so. You need to get  Creative Cloud in Mexico.

  • When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

    When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
    In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
    How do I get CC to find apps installed under the previous version?
    And how do I get Lightroom CC to run?
    Peter

    I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
    Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

  • The Creative clouds says I have Photoshop downloaded but I cannot find it help.

    I downloaded Photoshop but then I had I dumped it in the trash, but now I'm trying to get it again and the creative cloud says I have it installed but I cannot find it anywhere. So please help.

    Maybe this can help.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    In the future you may want to use the uninstaller/s instead of trying to manually delete Adobe applications.

  • Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

    Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

    Michelmolder please try utilizing a different web browser.  If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

  • I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

    I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

    The same thing happened to me... Since two days the ******* thing keeps freezing after a while. Then I try to reboot and the screen goes white and it doesn't boot. If I wait like half an hour it boots again.
    I thought it was a hardware problem, but the Apple Hardware Test founds nothing at all. I think it has to do with the software update I performed 2 days ago.
    (MacBook Pro 15" Early 2011)

  • Hi can anyone help me im using my iphone to make a call to a number that has been changed two days ago but it automatically says 'called failed' why? please help!

    hi can anyone help me im using my iphone to make a call to a number that has been changed two days ago but it automatically says 'called failed' why? please help!

    Here's a nifty agorithm to fill an array of primes, using a forever loop with a labeled continue statement, from Horton's Beginining Java:public class MorePrimes
      public static void main(String[] args)
        long[] primes = new long[20];    // Array to store primes
        primes[0] = 2;                   // Seed the first prime
        primes[1] = 3;                   // and the second
        int count = 2;                   // Count of primes found - up to now,
                                         // which is also the array index
        long number = 5;                 // Next integer to be tested
        outer:
        for( ; count < primes.length; number += 2)
          // The maximum divisor we need to try is square root of number
          long limit = (long)Math.ceil(Math.sqrt((double)number));
          // Divide by all the primes we have up to limit
          for(int i = 1; i < count && primes[i] <= limit; i++)
            if(number%primes[i] == 0)             // Is it an exact divisor?
              continue outer;              // yes, try the next number
          primes[count++] = number;               // We got one!
        for(int i=0; i < primes.length; i++)
          System.out.println(primes); // Output all the primes

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