I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

I ordered the IX500 Scan Snap through Amazon and received the incorrect Adobe Acrobat XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

Fujitsu delivers only Adobe Acrobat for Windows, not Mac.
http://www.fujitsu.com/global/services/computing/peripheral/scanners/product/ix500/

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In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someo

In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someone respond ASAP? Thanks

I have forwarded your request to the support team that should be able to resolve this issue for you quickly. Expect to hear from them shortly.
Andrew

Living in Japan and I'm an American who just signed up with Soft Bank the phone service here and spent a TON of money on an iPhone. I can't figure out how to connect my bank account at home to my app account so I can Skype my family. Please help!!!!

Living in Japan and I'm an American who just signed up with Soft Bank the phone service here and spent a TON of money on an iPhone. I can't figure out how to connect my bank account at home to my app account so I can Skype my family. Please help!!!! I don't have a credit card nor do they gove debit cards to foreigners here, or at least it's really hard so I'm using my bank at home and still have a debit there. My phone number is 8 numbers plus the country code which is strange! Another thing is I was given a phone email that I was told to use for texting but I'm not sure how that works!! It's so frustrating too because no one speaks English here and I'm not very tech savvy. God bless you if you can help :)

whichever app store you are connecting to, hyou need a credit card with an address in that country. Also, itunes gift cards must be in local currency too.
If you are in japan, you need to use the japan app store

How do i get my contacts back? they are backed up by i cloud but when I "MERGE" only the new ones are there and not the old ones

how do i get my contacts back? they are backed up by i cloud but when I "MERGE" only the new ones are there and not the old ones

Hi sfuentes,
You need to check iCloud to see if they are actually there. Go to iCloud.com and sign in and then look at your Contacts there to see if the old ones are still showing on iCloud.
If they are not, then you can either re-enter them while you are on iCloud.com, or you can restore your device from the backup where you saved them:
https://support.apple.com/kb/ph12521
Cheers,
GB

When i install the new os my fcp,motion and many adobe software not working so please help me out.

when i install the new os my fcp,motion and many adobe software not working so please help me out.
there are so many videos on youtube but i want know any solution from apple side plz my so many works are pending becuze i am working as Video Editor.

You need to be more specific about which software applications you're using, the versions and what happens when you try to open them.
It would also be nice if you could include which model MacBook Air you're using.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!

I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
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Update your safari. Install this: http://support.apple.com/kb/dl1569
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I downloaded the Mac Guard malware today. Then downloaded Apple update to remove it. But it was compromised for like 3 hours. Do I need to cancel all my credit cards now? I'm so freaked out! Please help.

I downloaded the Mac Guard malware this am. Then downloaded Apple update to remove it this afternoon. But it was compromised for like 3 hours. Do I need to cancel all my credit cards now? I'm so freaked out! Please help.

If you supplied name, card number, expiry etc. then your details are already available for sale/abuse and you should cancel at once.

I preordered an album but not all the songs are showing up. They say purchased but wont go into my itunes library or onto my iphone. Please help.

They say purchased but wont go into my itunes library or onto my iphone. Please help.

Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
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http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling

Since installing the last iPhoto update sharing a photo via e-mail opens a google e-mail format instead of an Apple Mail format. How can I get the Apple Mail format to come up when I click on share?

Since installing the last iPhoto update sharing a photo via e-mail opens a google e-mail format instead of an Apple Mail format. How can I get the Apple Mail format to come up when I click on share?

iPhoto preferences - set the email client to Mail
LN

Adobe Content Viewer problem. Please Help me...

Hi after updating online. Folio, I tried to update the trial version of the publication on my iPad but I get this message: "the issue isavailable for dowload, but new signing for an application version. Update the application from the App Store. "I went to the AppStore and was not any update of the Content Viewer ... I deleted the version on my iPad I downloaded again ... but without success gives me the same problem ... Please help me ... how can I do??
thanks

Hello Bob and thank you for responding so quickly ... Would you be kind enough to send me the link where I can download older versions of Folio Builder and Folio Producers Panel tools for InDesign 5.5. I'm looking for them but I can not find them.
Thank you for your patience.
Il giorno 21/gen/2012, alle ore 16:18, Bob Levine ha scritto:
Re: Adobe Content Viewer problem. Please Help me...
created by Bob Levine in Digital Publishing Suite - View the full discussion
As discussed in numerous threads already, the new viewer has not been approved by Apple yet.
If you’re a pro or enterprise customer you can create your own viewer app. If not, you’ll have to wait or roll back to the older tools.
Bob
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FAX through HP laser jet 3050 which is connected on a Windows Network. I m also connected to this Network and i print through HP LJ 3050. How can i sent fax through HP LJ 3050?

HOW can i sent FAX through HP laser jet 3050 which is connected on a Windows Network.
I m also connected to this Network and i print through HP LJ 3050. How can i sent fax through HP LJ 3050?

Welcome to Apple Support Communities.
Apparently there is no HP software support for the HP 3050 fax or scan functions with OS X 'Lion' 10.7:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02950970 #A1
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c0292511 4
Alternatives?
1) Run a Windows client on the Mac using Boot Camp or one of the available virtualization programs like Parallels, VMware Fusion, and others so you can run the latest Windows print/fax/scan driver.
2) If your Mac hardware supports an older OS X version, downgrade to one (Snow Leopard?) that still had support for print, fax and scan.
3) Buy a newer printer. A 2007 model is 5+ years old, and should now be fully depreciated in a business.

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

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Mylenium

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Hope this helps.

After upgrading my software i have seem to have lost all my contacts and photos, i did a back up but i have no idea how to get them back on? maybe im illiterate but i dont know how to find it in my itunes? please help!!

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http://support.apple.com/kb/HT5824?viewlocale=en_US&locale=en_US

I have a belkin 7 adapter for additional USB slots for my Mac Pro. It was working well till just recently I am getting a message that says the usb port on the Mac Pro is shutting down due to a very high power drain. Then it shuts the usb port down.

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I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac. I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc. Please help.

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